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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics

Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:

Paths will appear jagged and generally do not display correctly.

Altering the zoom level affects these artefacts.

Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.

Additional Note: Works correctly in CMYK document.

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Kris Janssen shared this idea  ·   ·  Report…  ·  Admin →
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  • Matthew C commented  ·   ·  Report

    The only real update from y'all is from late September. How has it taken this long?? These are affecting brand new MacBook Pros, so I'm losing a key component of its GPU performance. Working without it means wasted money on equipment. Hard to justify the cost for the next round of equipment, if issues like this keep happening.

  • Kirk commented  ·   ·  Report

    I have this problem and my MacBook does not have two video cards.
    MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
    —3.1 GHz Intel Core i5
    —16 GB 2133 MHz LPDDR3
    —Intel Iris Plus Graphics 650 1536 MB

    Also, it's hard to know if you really mean "few" or if you actually mean "a few". There is a difference.

  • Anonymous commented  ·   ·  Report

    MacBook Pro 13 TB 2017
    Latest High Sierra

    Same issue. Come on, Adobe, fix this already!

  • Jacob commented  ·   ·  Report

    Version 10.13.2
    Processor 2.3 GHz Intel Core i5
    Memory 8 GB 2133 MHz LPDDR3
    Graphics Intel Iris Plus Graphics 640 1536 MB

  • Jasper commented  ·   ·  Report

    2018 still. Well... Happy new year

  • Anonymous commented  ·   ·  Report

    Illustrator cc 2018, recently bought. Its a new Mac book pro and this I what keeps happening.

  • Anonymous commented  ·   ·  Report

    I'm getting streaks in already existing documents that were fine before. It's the weirdest thing. It started happening after the latest update. I have a Macbook pro. MacOS HIgh Sierra.

  • Bas commented  ·   ·  Report

    I found that the glitching only occurred when the document is in RGB. if you change the document's color setting to CMYK, the glitching will not happen. I do not know if anyone already noticed it, but it certainly is a workaround for me.

  • Anonymous commented  ·   ·  Report

    Please update on timeframe for this to be fixed. Definitely causing issues with my workflow as well

  • Corey commented  ·   ·  Report

    How soon until this if fixed, it is causing major issues in workflow. Please, please give me some idea?

  • Qk commented  ·   ·  Report

    Any update on resolving this issue, we need a solution... Illustrator & InDesign

  • John Prosser commented  ·   ·  Report

    I am having the same issue.

    MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
    Processor: 2.3 GHz Intel Core i5
    Memory: 8 GB 2133 MHz LPDDR3
    Graphics: Intel Iris Plus Graphics 640 1536 MB

    I have updated Adobe Illustrator and the problem continues. It makes illustrating in Adobe Illustrator exceptionally difficult, as the appearance of objects is so skewed it identifying their paths is next to impossible.

    Please resolve this issue.

  • Stephanie commented  ·   ·  Report

    Having this issue too on my
    -MacBook Pro 2017 w/o Touch ID
    -Intel i7 2.5 GHz
    -Intel Iris Plus Graphics 640
    -16 GB RAM
    -526 gb SSD storage

    Updated to high sierra 10.13.2 and Illustrator 22 also and still the same problems so it must be an adobe issue. Called Apple and Adobe and they seem to have no solutions for this problem. Also tried all the solutions that Adobe listed on how to troubleshoot GPU and it doesn’t work.

  • Vitor commented  ·   ·  Report

    Just upgraded to 10.13.2 and still nothing changed. Same bugs.

  • Sally Hon commented  ·   ·  Report

    The issue occurred after I upgraded my OS to High Sierra. I have since used time machine to downgrade back to Sierra and I now no longer have the issues in illustrator or indesign

  • Michael commented  ·   ·  Report

    Fix: Just use Affinity Designer. Perfomance is so much better.

  • Stefan commented  ·   ·  Report

    Dear, Ashutosh Chaturvedi,

    You are mistaken my friend, I have a 2016 MacBook Pro, with Intel Iris Graphics 550 1536 MB, and I have the same exact issues in Illustrator 22. I don't have automatic switching so this disproves your theory on the cause of the issue. I have been work wit apple since I am having serious graphic distortion with my MacBook and have had my logic board replaced x4 times !@! and each time at start of a fresh system it comes back. the boards have a GPU hardware defect, and apple is keeping quiet.

  • Anonymous commented  ·   ·  Report

    I am facing the same issue with Adobe illustrator and inDesign as well.
    I run the apps using macbook pro 13" 2017, 3.1 GHz processor and 8 GB of RAM

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Illustrator (Desktop) Bugs: Rendering Issues (GPU, CPU)

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