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Sarah Khan (Illustrator team) commented
Hi,
Please see that you are updated to latest driver , as there was this bug with previous Intel driver release and it has now been fixed by Intel. I would suggest you to visit :https://downloadcenter.intel.com/ and instead of automatically update your drivers , write your GPU card name in search, you would get the latest release. If there is any problem in installing the new driver please write to sharewithai@adobe.com as sometimes the latest drivers throw error of system not being compatible.
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Anonymous commented
Windows 10, intel(r) HD Graphics 620
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Gerald3 commented
I'm having the same exact issue as well.
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Anonymous commented
I'm having this same issue with all my AI. and EPS files but it just started out of the blue. Any ideas yet on possible solutions?