Right click menu location bug. Win10 200% scaling.
When I do right click, coordinate of context menu location doesn't double and located at the center between of cursor and top left corner of the workspace. This bug happens at all CC versions support Hi-dpi displays. Absolutely clean Windows, Illustrator, no plugins.
maksim
shared this idea
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
This issue has been fixed in the latest Illustrator version (23.0.3 on WIN & 23.0.4 on MAC).
Please update AI & let us know if you are still facing the issue or not.
Thanks & Regards,
Raghuveer Singh
Illustrator Team
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Corné Groeneveld
commented
december 2021: Me en my college have this issue by updating to Monterey 12.1
Only in Illustrator the right click menu is located in the left bottom. very annoying.
We both have a iMac 27" 5K i5 from 2019 and 2020. He is running Illustrator 24.0.1 en i'm running 25.4.1
It was working before updating, but this is not nice if you work 99% in illustrator. -
8AMSTUDIO
commented
Hi, I just got this issue as well, after installing macOS Monterey Beta it was working well but the issue appear after few days of usage.
MacBook Pro 13" 2017 / Intel Iris Plus Graphics 650 1536 Mo / External screen Samsung 4K 28"
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Anonymous
commented
Hi Ritika, in my case I do have dual 4k monitors setup. The gpu is NVIDIA quadro k2000. I'm on a trip, so last time I used it was 3 months ago. Windows 10 pro updated and adobe cc updated to the lattest versión available back then.
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ritika patel(Illustrator team)
commented
Hi,
Thanks fro reporting the issue,I have tried this with win 10 4k machine at 200% scaling but didn't encounter this issue. It would be helpful if you give me some more information-
Were you using dual monitor?
Which version of Illustrator are you on?Regards,
Ritika
Illustrator team -
ryuk commented
same here, 4k 27 inch Win10 and wacom intuos
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Anonymous
commented
Any solution???
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Nina
commented
Here too. I have an "odd" 175% scaling, win 10.
Hint: This seemed to have worked with direct GPU usage. Switching to Hybrid in the BIOS (aka Optimus) caused this to happen. So my Intel GPU is receiving image data from the NVidia (Quadro 4000P), that may cause some "misunderstanding" in screen coordinates. Other Adobe products work fine regarding context menus.
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Erik Díaz commented
Same issue here, is very annoying. Been 3 years with this problem and no fix.
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Ben
commented
Have the same problem. It seems to be an issue with screen scaling (e.g. 200% on higher resolution displays)
Using a 4K screen with 200% scaling makes the right click menu appear always at half of the position between the left top of the workspace area and the actual mouse pointer position. -
ugonier
commented
using 1080p monitor ,or 4k monitor at 100% scale will work. on window 10 latest version. NV Quadro M1000m video card
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ugonier
commented
same issue , unless use 1080p monitor or 4k at 100% scale display
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Anonymous
commented
The right click menu appears 2-4 inches to the left and 1 inch up from wherever I've clicked on the artboard. This is slowing me down!
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maksim
commented
I have same problem. https://youtu.be/WySXd6viYac
Motherboard Mini-itx MSI z270i gaming pro carbon, CPU Intel i7 7700k. Bug happens at win7, win10, with nvidia 1070 gpu and integrated intel gpu -
Robin
commented
I have the exact same issue.
Here's the video I made an posted to the forums:
https://www.youtube.com/watch?v=gIuBB-A10Xg -
Cara
commented
The right click menu appears 2-4 inches to the left and 1 inch up from wherever I've clicked on the artboard. This is slowing me down!
