Error loading plugins. TorqExtension.aip
I get two errors when I first open up Illustrator. This is the second one I receive. It appears every time I open Illustrator CC 2018. I have tried uninstalling and reinstalling Illustrator from Creative Cloud, but it still appears on startup. I'm on a Windows 7 64-bit machine as well.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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Anonymous commented
I'm having the same issue on Windows 10.
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Jesse Dorais commented
Error solved when I uninstalled Google Drive File Stream.
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Urban Jonsson commented
This problem came when i installed Google Drive Sync (atleast for me) If i uninstall it then all works again
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Anonymous commented
I have the same problem. Just started yesterday. Have the same error graphics/messages that have been shared already.
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Alessandro commented
Same problem here, there's any fix?
Windows 7 64bit, tried to reinstall and clean with AdobeCreativeCloudCleanerTool.
Problem still persist.
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don m peavey commented
Mohit, the first error and the second error are in the images attached.
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don m peavey commented
I have the exact same problem. Windows 7 64bit
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keven Webb commented
My colleague has the exact same error: The procedure entry point ?getAvailableLocales@Collator@icu_58@@SAPEBVLocale@2@AEAH@z could not be located in the dynamic link library icui18n.dll.
Windows 7 Pro, 32-bit. I do not ********* my machine.
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Trudy Salmon commented
I receive both of these errors.
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Bryan commented
The first error was:
Font Capture: Illustrator.exe - Entry Point Not Found
The procedure entry point ?getAvailableLocales@Collator@icu_58@@SAPEBVLocale@2@AEAH@z could not be located in the dynamic link library icui18n.dll.
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Bryan commented
When I open Illustrator I receive an error about Font Capture. It happens every time I open Illustrator CC 2018 on my computer. Have tried uninstalling and reinstalling, but that does not help.