Illustrator CC 2018(Mac) Crashes every time I save
Every time I save Illustrator quits and creates a weird .tmp pdf file? forcing me to save as every time I need to save
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
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Anonymous commented
I support two users who have reported this same problem, one running Sierra and one running High Sierra.
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Anonymous commented
Just updated to Illustrator 2018 and I've got the same issue on macOS Sierra. Which means I can't get any work done.
Hope there's an update really soon, as I really need this software for client work. -
Angelika commented
Every time I save Illustrator quits and creates a weird .tmp pdf file? forcing me to save as every time I need to save
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Anonymous commented
I am also having this problem. Seems to be getting more and more frequent... I am using a MAC with High Sierra too. Sounds like there are more and more people with this issue, so maybe it's time to have a fix for this.
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Klaus commented
I am also having the same issue
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Anonymous commented
All seven of our Macs have been having the same problem since updating to CC 2018. Starting to make the Mac/Adobe combination a very unfriendly experience.
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Anonymous commented
SAME ISSUE! What's the resolution??
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Anonymous commented
I am also having the same issue
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Dustin commented
Also crashing on save, "save as" seems to work though. Mac: High Sierra - Illustrator CC 2018 - Saving to a server that is hard wired to multiple computers.
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Lynelle commented
Same problem here... Save As is the only thing that works but command + S results in an Illustrator CC crash. I have only experienced this after updating to Mac OS High Sierra. Anyone knows if there's an update for either Illustrator CC or OS to solve this issue?
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Tobie commented
Same. Has anybody found a solution to this yet?
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Stuart commented
Same problem for me, but only happens when saving to CIFS share, OK when saving locally. MacOS 10.13 Illustrator 2018, was fine with Illustrator 2017.
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Hannah commented
Same for me. Crashes every time I try to save using cmd + S (.ai, created from scratch in AI).
Mac OS High Sierra. -
Josh commented
I'm also having this problem. Save As generally works but command + S results in an illustrator crash