Skip to content

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

← Illustrator (Desktop) Bugs

Bounding box suddenly disappears using Selection Tool

Suddenly disappears, but when a select scale then select the "Selection Tool" again the Bounding box reappears. When it is gone, togglingthe quick key, has no effect though t changes the menu state for turning it on and off. Also, when it can't be seen, a small icon for the bounding box is in the corner, occasionally.

Sound familiar to anyone else?

52 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded  · 

I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

Thank you for all the feedback. Keep it coming!

Show previous admin responses (3)

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anonymous commented  ·   ·  Report

    support trashed my preference. works fine now.

  • Anonymous commented  ·   ·  Report

    SAME PROBLEM AFTER MOST RECENT UPDATE. I find i'm now having to hold ctl to view the bounding box....

  • Terry commented  ·   ·  Report

    bounding box for text wont allow me to reshape it to make it larger and fit the page.... ???? HELP!!!!

  • Heidi Haines commented  ·   ·  Report

    Thank you Mike L!! That was it. I had accidentally pressed the keyboard shortcut for hide edges, because Command H (which hides other apps and I use it all the time) hides edges in Illustrator on a Mac. Not sure about PCs.

  • Anonymous commented  ·   ·  Report

    SO FRUSTRATING!! ADOBE PLEASE FIX THIS!

  • Mary commented  ·   ·  Report

    Crazy...I did this: turned on the smart guides (which drive you crazy) in View, then turn off. Now, voilá, I can see the direct selection anchors.

  • Anonymous commented  ·   ·  Report

    Please, make it easier ti grab the bezier handles! I do not see the point in keeping them so small!!?

  • C. commented  ·   ·  Report

    So broken!

  • Afton Fairchild commented  ·   ·  Report

    Ugh, I am in the same boat. I am restarting every few minutes at this point and wasting so much time, not to mention getting extremely frustrated due to looming deadlines and increased work time!

  • Anonymous commented  ·   ·  Report

    Working with text nearly impossible. Can no longer create a bounding box that works. I have abandoned projects and started new ones; quit Ai and reopened multiple times -- but the bug just keeps getting worse. Help!!!

  • barb commented  ·   ·  Report

    This worked for me:
    Cmd/Ctrl+Shift+B or Go up to View and click Show Bounding Box to bring that feature back

    Thanks for the help!

  • adam commented  ·   ·  Report

    I am also experiencing this as well as many other bugs in the new updates. Seriously Adobe, I love you but stop with all the updates and bugs, just be reliable and don't suck!

  • Anonymous commented  ·   ·  Report

    I am also having the same issue! I tried force quitting Illustrator and restarting it, but that did nothing. Restarting my laptop seems to work for a little while, but the issue always starts up again. This is very frustrating!!

  • Mike L commented  ·   ·  Report

    VIEW>SHOW EDGES
    Ctrl+H (win)
    Apple+H(mac)

  • Chris Lucente commented  ·   ·  Report

    When I select a stroke with the Select Tool (V), the horizontal bounding box nodes are no longer available, making the scaling of a stroke not possible like it used to be. Is this a bug, or is this a preference setting that just needs to be fixed? Please advise. Until then, my workaround is using the Free Transform Tool. My co-worker (another graphic artist) does NOT have this issue and still has the side nodes, so he can still grab the sides and elongate the stroke from either side (like a shape). I suspect he may be running a slightly older version of Ai though...Any help/insight would be much appreciated. Thanks! Chris

  • Schneider commented  ·   ·  Report

    (Bounding Box is set to visible)

    I noticed to often right now — also after resetting illustrator completely multiple times — If I want to select a Text Box or other shape/object Illustrator don't select it and don't show any Bounding Box. (Again Bounding Box is set to visible and turning it off and on don't fix the problem).

  • Leona Hutchens commented  ·   ·  Report

    Adoble Illustrator 2019. The bounding box feature is not working.

  • Blobsterman commented  ·   ·  Report

    Cannot select anchor points in Adobe CC2018. Marquee select does not work, turning bounding box off and on does not work, all elements and layers are unlocked ... software is unusable with this bug.

    Discovered workaround:
    Quit Illustrator and then reset preferences by restarting and holding down shift option command (Mac). Still couldn't select anchor points in existing document, but I created a new document and copied and pasted existing artwork into it and anchor points worked as they should.

2 4

Illustrator (Desktop) Bugs: User Interface

Categories

Feedback and Knowledge Base

(thinking…)