PDF gets saved and viewed as 'This is an Adobe Illustrator file that was saved without PDF content'
As of this morning my PDF files are saving very odd. I have been saving them the same way for YEARS. As of this morning they are saving this (see attached). HELP? This is how I save files for our website to show available homes for a community. Obviuosly this is not showing the flyer sheet it was saved as from. I save as PDF, have a preset created that I select & save. Usually it's my flyer - today it this. From every file I try it from. ?????
Kyrsten B. Chaplin
shared this idea
If you get a PDF exported that gets viewed as 'This is an Adobe Illustrator file that was saved without PDF content' stamped messages, please send these to sharewithai@adobe.com and tell exactly what method you used to create it (Save Aa, Export As, Asset Export), with what parameters specifically.
-
Kim petesmithinc commented
I am having issues exporting my AI files to pdf. What is Finder icon on the dock? Dec 26, 2019 9:11 pm post will this help me?
-
Gustavo Forastiere
commented
Using version 26.0.2 and having this problem but partially. My layouts consist of one or two enveloped images that display fine, but an embedded image that I just place and embed, is not displaying after I save the file as a PDF. I save it as [Smallest File Size] or other; it doesn't matter. What is preventing that embedded image (vector or raster) from displaying correctly? Thank you
New idea from comment
This comment was upgraded into a new idea: Embedded Image Not Displaying in PDF (using version 26.0.2) -
Is this still happening in newer versions?
-
Pat
commented
So you say you fixed it for 24.1.2 but again you spoiled for the latest version. I need my job done and I can't save to PDF because it's empty! How can I pay 36 euros for something that keeps crashing or doesn't work properly. Please fix this bug for yesterday, cheers
iMac, latest OSx running
-
Sam
commented
Ok so I followed the suggestion and it reset my illustrator back to default I think, my workspace is gone. How do I get that back?
-
Mario
commented
dear Admin. I have the same problem with my illustador V24.2.1 I did try to fix but my version already is update. I need to fix the problem. howcan you help me?
mario -
tay
commented
Illustrator keeps opening up again to view after saving changes - how do i stop this from happening, about to rip my hair out :'-)
if i save and close i dont want to open again please help!Thank you
-
loosetheory
commented
I installed Beta 24.1.2 Build 4 and the PDF save problem still exists for me. I just get blank PDF.
Any suggestions?
-
matt
commented
Hi, having problems with the new version of illustrator 2020 (v24):
if i save files from AI to PDF my designs aren't there and are replaced with text "this is an adobe illustrator file saved as pdf context.. etc etc.."
Please help,
Best,
Matt -
Marisa Santos Pinto commented
-
Elizabeth Laws commented
Saved a file as pdf and when it opened in Acrobat only got "This is an Adobe® Illustrator® File that was
saved without PDF Content." message. -
I have the same problem and it goes away if I restart illustrator., then I can save a few files to PDF but after a while they save like the examples given here by other members.
-
Wendy commented
Thank you! it worked ;)
-
Jazzsims
commented
I did as Anonymous suggested but it's still happening... Help!
-
Anonymous
commented
Thank you. The solution posted here worked!
-
Anonymous
commented
Here is the solution Adobe sent me:
• Close Illustrator.
• Click on the Finder icon on the dock, choose Go on the top> Go To Folder.
• In the Go To Folder dialog box, type "~/Library". Click Go.
• Open the Preferences Folder > rename the Illustrator 24 Settings folder to Illustrator 24 Settings folder.old
Under Preferences, Open Adobe folder and rename Adobe Illustrator folder to Adobe Illustrator.old• Go back to library->open caches->rename com.adobe.illustrator to com.adobe.illustrator.old
• Go back to library->open application support-> open adobe->rename the Illustrator 24 folder to Illustrator 24 folder.old
-
Anonymous
commented
This was sent to me by Adobe and it worked.
Here is the solution Adobe sent me:
• Close Illustrator.
• Click on the Finder icon on the dock, choose Go on the top> Go To Folder.
• In the Go To Folder dialog box, type "~/Library". Click Go.
• Open the Preferences Folder > rename the Illustrator 24 Settings folder to Illustrator 24 Settings folder.old
Under Preferences, Open Adobe folder and rename Adobe Illustrator folder to Adobe Illustrator.old• Go back to library->open caches->rename com.adobe.illustrator to com.adobe.illustrator.old
• Go back to library->open application support-> open adobe->rename the Illustrator 24 folder to Illustrator 24 folder.old
-
Anonymous
commented
Here is the solution Adobe sent me:
• Close Illustrator.
• Click on the Finder icon on the dock, choose Go on the top> Go To Folder.
• In the Go To Folder dialog box, type "~/Library". Click Go.
• Open the Preferences Folder > rename the Illustrator 24 Settings folder to Illustrator 24 Settings folder.old
Under Preferences, Open Adobe folder and rename Adobe Illustrator folder to Adobe Illustrator.old• Go back to library->open caches->rename com.adobe.illustrator to com.adobe.illustrator.old
• Go back to library->open application support-> open adobe->rename the Illustrator 24 folder to Illustrator 24 folder.old
-
Anonymous
commented
"This is an Adobe® Illustrator® File that was saved without PDF Content." I get this message in the file when I open up the pdf I saved from Illustrator. How do I get my pdf that I save in Illustrator to save correctly? My programs updated on their own, so I have the latest update.
-
Anonymous
commented
I am also having this problem. If I open the ai file in Adobe Acrobat I can make the pdf work but that is a pain if you have multiple layers.
