Yeah, you are right, I don´t know why when it's blocked the hand tool automatically appears and I cannot use anything else, also with the space bar, I cannot use it for a space, if I click it, the file is going to close the file.

Hi, I'm using version 2025, and it only happens when I use it on my MAC MINI. I don´t know if it's a problem with my computer, but on a Windows PC, is completely normal and doesn't have the error. I have a Kensington keyboard, but i don't think that is the problem

다른 컴퓨터에서 사용할 때는 문제가 없는데 맥북에서만 일러스트레이터를 사용하면
다른 도구를 눌러도 핸들 도구만 나오고 아무것도 적용되지 않는다
맥북은 최신 사향으로 올해 9월에 구입했습니다.
그리고 일러스트 업데이트는 하지 않고 뭔지 ...
맥북에서 잘 된 것을 사다 더 고생만 하고 있네요
이거 내꺼만 뭐가 잘못된 거야?
동영상 업로드 합니다. 빠른 피드백 바랍니다.

Lina, what I see in your videos is that any tool you pick still behaves like Hand tool, right? And you can use this 'fake' tool still?
I’m not seeing the app actually crash in any of these.

App crashes and becomes unresponsive after panning.
When I use the Space bar or the Hand tool the program is crashing and stops responding.

Do you have Magnet app installed?
Can you please try to disable it and see if anything changes.

My IT department has put in a ticket with Adobe. I've read that a lot of people have encountered this issue and we've tried everything suggested to fix it with no success.

Is there a fix for this?

1) MacOS: Ventura 13.6.4
2) Illustrator v. 28.3
3) I opened a file start working on it and when I try to use any tool, the hand tool is the only one that will work.

I tried to capture a screenshot but I can't capture the 'hand' showing instead of the solid arrow.

NEED HELP

Problem with Illustrator and Photoshop. I have a Macbook Air Apple M1 16GB. My pointer goes to the Hand and text path shuts down.

This has been a reoccuring issue for me for months. The cursor is stuck on selection when I try any other tools. I'm mainly using paintbrush when this happens. This happens only sporadically but it's always a bummer.

Something that works sometimes is ensuring all opened projects saved. But this isn't always successful.

Details of your operating system: Windows 11 Home 22H2
The version of Adobe Illustrator (desktop): Illustrator v 27.3.1

I could upload a video but literally just imagine I've clicked on paintbrush but my cursor looks like a hand. lol

Thank you so much for helping because................. this keeps happening. I've updated it to the latest version and everything. It's hindering my progress. I mean I'd be so upset if I was pressed for time and I couldn't even use my program. I've tried resetting my laptop, too and it didn't work. It just decides not to work sometimes!

Recien instale el programa y al abrir no me deja utililzar ninguna herramienta mas que la "mano". Lo mismo sucede si intento usar versiones anteriores.

problem obvious... can't use program.

hand tool won't go away, despite quitting program. sorta need to be able to use other tools!

How do I fix this. Cause am handling a big project but this is failing me.

I'm also having this issue. No consistent rhyme or reason to it - I do not have dictation turned on. Sometimes restarting the app resets it, but not consistently. Is there a solve to this yet?

Thanks Jamie!

The cursor issue was driving me bonkers! I indeed had enabled dictation. Your solution worked perfectly. Back in business.

The hand tool will randomly appear (sometimes with shortcut, sometimes not) and then refuses to go away no matter how many times I hit spacebar or escape. I have to quit and relaunch illustrator to fix.