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Artboards with the same number / missing number

In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")

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Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded  · 

The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


1. Open Task Manager

2. In Details tab, locate 'Illustrator.exe'

3. Right click it and choose 'Create dump file'

4. Wait until the dumping process is complete and click 'Open file location' button

5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


This will help provide necessary clues to locate the source of the problem. If you are a Mac user — please ignore this message.

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  • Wayne commented  ·   ·  Report

    Doubling up of artboard page numbers

  • Tori commented  ·   ·  Report

    I've had this happen too. I had an artboards 1...21,22,23,25, but when I tried exporting artboard 25 it say it didn't exist, so I exported '24' which was indeed 25.

  • João Araújo commented  ·   ·  Report

    hi, i was creating an instagram carrousel when i notest one of the images was missing from my export, so i check to see the problem and i hade the same number on both artboards i dont understand what happened but i took a print

  • Ilze commented  ·   ·  Report

    Hi there, I am facing the same issue. I have a file consisting of 64 artboards...but it duplicateds certain artbords and others dissapears. for example

    "35, 36, 38, 38, 40, 40, 40.."

    when i try to delete a "duplicate " artboard it just moves the double numbers up. This means, that when exporting, it pics up the two 38's as one, so only exports 1 image"

    and i have no clue how to fix this....

  • Anonymous commented  ·   ·  Report

    In version 24.3 there is an issue with duplicate artboard numbers when creating a copy of an existing artboard (ie: it will skip from 3 to 5, and repeat 5 twice) and on export will only export one of the duplicate artboards. So, I had a file with 8 artboards, but two of the numbers were being doubled when I created them as copies so it only exported 6 of the 8. I wasn't able to find a work-around to export these duplicated artboards so I ended up downgrading to V 24.2.3 and it fixed the issue.

  • Jay commented  ·   ·  Report

    Artboard 113 gets skipped and is labeled as another 114

  • abauer commented  ·   ·  Report

    SOLUTION: Save your work and restart the app. It will fix the bug.

  • Dana Husting commented  ·   ·  Report

    I am having the same issue. Artboards won't export as they have the same #.

  • Oanh commented  ·   ·  Report

    I am having the same issue as well. :(

  • Pu commented  ·   ·  Report

    Artboard Number 5 gets skipped, and 2 dartboard 6.

  • Anonymous commented  ·   ·  Report

    Same, artboard numbers are 1 2 4 5 5 7 7 8 10 10 and after 10 the numbering returns to normal. Creating a new file doesn't help, same issue occurs.

  • SARRITH KUMAR commented  ·   ·  Report

    Just noticed that Illustrator CC artboard serial number 52 is replaced with 53. It's confused me to do some amendments on 53, instead I did on 52. Adobe, please correct it.

  • Ricardo Correia commented  ·   ·  Report

    Illustrator has a bug in artboards. When I create the 18th artboard, the program jumps and creates an artboard with the number 19. And when I create the 19th artboard the program displays two 19 artboards.

  • Kolin commented  ·   ·  Report

    When creating artboards, doesn't matter if they are within a new file or existing, Illustrator skips 3, has two 5s, skips 7, has two 8s. Still happens when deleting/adding in the same file, or creating a new file.

  • Rob commented  ·   ·  Report

    While this issue is fixable through restarting a clearing preferences, it caused a great deal of trouble for me and is really frustrating. I had boards 9 and 12 duplicating, even when creating a new layout from scratch. When trying to export screens for a presentation it deleted (or overwrote, no way to tell) the duplicates, leaving with a project missing two slides. Very glitchy, very bad.

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