Artboards with the same number / missing number
In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")
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Снимок экрана 2024-07-08 в 12.21.39.png 78 KB -
Screenshot 2024-06-12 at 17.23.16.png 8 KB -
Screenshot 2024-06-12 at 17.23.09.png 9 KB -
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Screenshot 2024-06-12 at 17.22.48.png 32 KB -
bug.png 77 KB -
artboard missing no.png 171 KB -
微信图片_20231207092115.png 207 KB -
Screenshot 2023-12-05 at 8.24.06 PM.png 24 KB -
Screenshot 2023-12-05 alle 11.09.01.jpg 121 KB -
Screen Shot 2023-11-07 at 10.56.59 AM.png 39 KB -
WX20231024-172247@2x.png 153 KB -
Illustrator_yOBuQ36FzV.png 9 KB -
Screen Shot 2023-07-12 at 11.45.29.png 26 KB -
Screenshot 2023-07-10 at 4.59.28 PM.png 20 KB -
スクリーンショット 2023-06-29 15.37.47.png 43 KB -
Screenshot 2023-06-22 124403.png 409 KB -
Screen Shot 2023-05-25 at 10.01.07.png 132 KB -
Screenshot 2023-05-15 at 11.26.46 AM.png 227 KB -
AutomaticNumberingArtboards.png 78 KB -
Screen Recording 2023-04-29 at 10.33.43 AM.mov 28577 KB -
Screen Shot 2023-04-29 at 10.19.07 AM.png 308 KB -
Screen Shot 2023-04-29 at 10.18.48 AM.png 81 KB -
Screenshot 2023-04-03 alle 16.23.00.png 123 KB -
Screenshot 2023-01-13 at 16.31.39.png 1178 KB -
Schermafbeelding 2022-12-15 om 22.10.01.png 44 KB -
Capture d’écran 2022-12-04 à 13.34.34.png 93 KB -
Screen Shot 2022-08-31 at 6.40.56 pm.png 40 KB -
Capture.jpg 432 KB -
截屏2022-07-18 17.56.32.png 1010 KB -
illust.png 979 KB -
prancheta duplicada22.png 173 KB -
スクリーンショット 2021-11-12 150754.jpg 67 KB -
スクリーンショット 2021-11-12 130021.jpg 77 KB -
WX20210623-111018@2x.png 14 KB -
Screen Shot 2021-06-03 at 7.08.46 pm.png 30 KB -
Screen Shot 2021-05-26 at 7.27.03 PM.png 78 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot_2.png 7 KB -
Screen Shot 2020-12-07 at 8.02.55 am.png 50 KB -
Captura de ecrã 2020-11-20 150253.png 4 KB -
Screen Shot 2020-09-04 at 10.12.38 AM.png 275 KB -
Screen Shot 2020-07-02 at 17.30.26.png 82 KB -
Screen Shot 2020-05-17 at 5.04.04 PM.png 18 KB -
Screen Shot 2020-04-15 at 12.23.26 AM.jpg 34 KB -
Screen Shot 2563-01-14 at 14.26.55.png 125 KB -
artboard glitch.jpg 77 KB -
Untitled.png 23 KB -
Screen Shot 2019-05-07 at 10.52.33 AM.png 10 KB -
Screen Shot 2019-04-23 at 4.32.46 PM.png 4072 KB -
Screen Shot 2019-04-23 at 4.31.56 PM.png 96 KB -
Screen Shot 2019-04-23 at 4.30.59 PM.png 95 KB -
Screenshot 2019-03-11 at 9.52.43 PM.png 110 KB -
AI_ArtboardBug.jpg 66 KB -
Artboards.jpg 116 KB -
Screen Shot 2018-08-24 at 12.00.01.png 14 KB -
Screen_Shot_2018-06-12_at_5.00.05_PM.png 61 KB -
page-number.png 201 KB -
2018-06-10_at_17-13-21.mp4 1055 KB -
Screen_Shot_2018-02-01_at_11.57.25.png 18 KB -
Screen_Shot_2018-01-19_at_2.15.50_PM.png 151 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screenshot_(2).png 16 KB -
ILLUSTRATOR_ARTBOARD_BUG.jpg 750 KB -
2017-10-25_2338.png 34 KB
![](https://secure.gravatar.com/avatar/fd9b4f622fbd1e291a44e5676bc23453?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.
If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.
1. Open Task Manager
2. In Details tab, locate 'Illustrator.exe'
3. Right click it and choose 'Create dump file'
4. Wait until the dumping process is complete and click 'Open file location' button
5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility
6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'
This will help provide necessary clues to locate the source of the problem. If you are a Mac user — please ignore this message.
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João Araújo commented
hi, i was creating an instagram carrousel when i notest one of the images was missing from my export, so i check to see the problem and i hade the same number on both artboards i dont understand what happened but i took a print
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Ilze commented
Hi there, I am facing the same issue. I have a file consisting of 64 artboards...but it duplicateds certain artbords and others dissapears. for example
"35, 36, 38, 38, 40, 40, 40.."
when i try to delete a "duplicate " artboard it just moves the double numbers up. This means, that when exporting, it pics up the two 38's as one, so only exports 1 image"
and i have no clue how to fix this....
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Anonymous commented
In version 24.3 there is an issue with duplicate artboard numbers when creating a copy of an existing artboard (ie: it will skip from 3 to 5, and repeat 5 twice) and on export will only export one of the duplicate artboards. So, I had a file with 8 artboards, but two of the numbers were being doubled when I created them as copies so it only exported 6 of the 8. I wasn't able to find a work-around to export these duplicated artboards so I ended up downgrading to V 24.2.3 and it fixed the issue.
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Jay commented
Artboard 113 gets skipped and is labeled as another 114
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Anonymous commented
Yes, I'm having the same issue. Here is my file. please email me back.
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Mallory Donohue commented
I am currently having this problem
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abauer commented
SOLUTION: Save your work and restart the app. It will fix the bug.
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Dana Husting commented
I am having the same issue. Artboards won't export as they have the same #.
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Oanh commented
I am having the same issue as well. :(
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Pu commented
Artboard Number 5 gets skipped, and 2 dartboard 6.
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Александр Колодько commented
Same error
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Anonymous commented
Same, artboard numbers are 1 2 4 5 5 7 7 8 10 10 and after 10 the numbering returns to normal. Creating a new file doesn't help, same issue occurs.
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SARRITH KUMAR commented
Just noticed that Illustrator CC artboard serial number 52 is replaced with 53. It's confused me to do some amendments on 53, instead I did on 52. Adobe, please correct it.
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Ricardo Correia commented
Illustrator has a bug in artboards. When I create the 18th artboard, the program jumps and creates an artboard with the number 19. And when I create the 19th artboard the program displays two 19 artboards.
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Kolin commented
When creating artboards, doesn't matter if they are within a new file or existing, Illustrator skips 3, has two 5s, skips 7, has two 8s. Still happens when deleting/adding in the same file, or creating a new file.
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Anonymous commented
same issue! Artboards 29 29 and 31 31.
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Rob commented
While this issue is fixable through restarting a clearing preferences, it caused a great deal of trouble for me and is really frustrating. I had boards 9 and 12 duplicating, even when creating a new layout from scratch. When trying to export screens for a presentation it deleted (or overwrote, no way to tell) the duplicates, leaving with a project missing two slides. Very glitchy, very bad.
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Pablo commented
Hello, im currently having this exact same issue, it happens frequently, im a mac user. How did you solve it?
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Chris commented
Same issue. In this example screenshot I just kept hitting the new art board button and this was the result
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Anonymous commented
I also am seeing a duplicate artboard numbering.
If exported as png, using the numbers to specify the only artboards I need It def over-writes my artboard 43 with the one further down the list.
--SOLVE--
It cleared after my restart of Abobe Illustrator 2020 (24.0.1).
-- ASK OF ADOBE--
Please fix, so I do not have to close everything and restart the program. Thanks!