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Artboards with the same number / missing number

In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")

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Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded  · 

The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


1. Open Task Manager

2. In Details tab, locate 'Illustrator.exe'

3. Right click it and choose 'Create dump file'

4. Wait until the dumping process is complete and click 'Open file location' button

5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


This will help provide necessary clues to locate the source of the problem. If you are a Mac user — please ignore this message.

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  • Anonymous commented  ·   ·  Report

    When adding additional artboards to a document, artboard #43 becomes #44 (you'll end up with two #44), and Illustrator skips #46 (go from #45 to #47).

  • Sam Spade commented  ·   ·  Report

    Occasionally have the same issue, rebooting Illustrator will restore the artboards to the correct sequence.

  • Damian commented  ·   ·  Report

    Artboards' numbers incorrect 1, 2, 3, 5, 5, 6...
    4 It's unlucky number? :) Fix it, please. On export 4th workspace is overridden.

    System Windows 10 Pro 2004 19041.746
    Intel i7-6700HQ, Nvidia 940MX
    Language: Polish

  • CR commented  ·   ·  Report

    Strange but I still have this issue even in 25.1

  • Wayne commented  ·   ·  Report

    Doubling up of artboard page numbers

  • Tori commented  ·   ·  Report

    I've had this happen too. I had an artboards 1...21,22,23,25, but when I tried exporting artboard 25 it say it didn't exist, so I exported '24' which was indeed 25.

  • João Araújo commented  ·   ·  Report

    hi, i was creating an instagram carrousel when i notest one of the images was missing from my export, so i check to see the problem and i hade the same number on both artboards i dont understand what happened but i took a print

  • Ilze commented  ·   ·  Report

    Hi there, I am facing the same issue. I have a file consisting of 64 artboards...but it duplicateds certain artbords and others dissapears. for example

    "35, 36, 38, 38, 40, 40, 40.."

    when i try to delete a "duplicate " artboard it just moves the double numbers up. This means, that when exporting, it pics up the two 38's as one, so only exports 1 image"

    and i have no clue how to fix this....

  • Anonymous commented  ·   ·  Report

    In version 24.3 there is an issue with duplicate artboard numbers when creating a copy of an existing artboard (ie: it will skip from 3 to 5, and repeat 5 twice) and on export will only export one of the duplicate artboards. So, I had a file with 8 artboards, but two of the numbers were being doubled when I created them as copies so it only exported 6 of the 8. I wasn't able to find a work-around to export these duplicated artboards so I ended up downgrading to V 24.2.3 and it fixed the issue.

  • Jay commented  ·   ·  Report

    Artboard 113 gets skipped and is labeled as another 114

  • abauer commented  ·   ·  Report

    SOLUTION: Save your work and restart the app. It will fix the bug.

  • Dana Husting commented  ·   ·  Report

    I am having the same issue. Artboards won't export as they have the same #.

  • Oanh commented  ·   ·  Report

    I am having the same issue as well. :(

  • Pu commented  ·   ·  Report

    Artboard Number 5 gets skipped, and 2 dartboard 6.

1 2 3 5 7 8 9

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