I have the same problem with illustrator and M1 system... For the people that manage it and find a way to solve it could you explain how to do it?? Thanks!

Just purchased an M1 Mac mini 16gb - 512gb and it is constantly restarting because of a problem , even in the middle of basic computing. I've been on and off with Apple support and their theory is the Rosetta version of Illustrator. Still trying to rule out other possibilities... The actual app seems to be working fine, but it's hard to say.

Same issue here. This is beyond frustrating. Just think of the collective amount of our time & money this has wasted for everyone here. PLEASE FIX THIS!!

Still having the same issues, illustrator and indesign keep freezing for at least 5 mins

I've been having this same issue for weeks!! Also a new M1 chip user. I'm hoping Adobe will update Illustrator soon.

Same here 🐁 new M1 chip user. Illustrator is freezing now. I have to Force Quit.

Sounds like the chip doens´t have enough I/O. This is what´s needed to run Adobe Illustrator after all...Not enough I/O will result in stuttering of the app...or in the worst case :It will result in freezing for a few seconds or even minutes!

I reinstalled the computer from scratch and copied nothing across.
I then installed a new fresh installation of illustrator.
It has worked fine since then without crashing.
I know this is a pain, and has taken me a lot of time to get everything else how I want it, but at least I can use illustrator.

Same thing here. So frustrating. It was working fine on my Macbook Pro 2016 and I decided to upgrade for a Macbook Air 2020 M1 and it's crashing the whole system.

Same Issue as everyone is reporting, Just got the new MacBook pro with M1 chip and 8gb ram and rom. the AI got freeze whenever i select direct selection tool.

Same issues as everyone else. AI is almost unusable.

On Dec 16th, Anonymous wrote, "After posting this thread, I have been contacted by Adobe “Illustrator Team” Members and they say that they have reconfigured AI for use of Apple Metal in place of OpenGL. To back up AI prefs, then throw them out. Start Illustrator, quit the app and then restart once again. This appears to have fixed all the crashing, freezes and slow downs. Used it all afternoon without problems."

I had the same experience and email. I followed the instructions and it worked for me - it's been a month and I've not had any crashes. Try following those steps? Maybe they're not tied to a particular user profile and they will work.

My fingers are crossed for you all.

I'm having the exact same issue as many people reported here. It's so frustrating. I couldn't work before because my iMac 2013 was too old and now I can't work because my MacBook Pro is too new, it's ridiculous.

Please fix this issue!!!! My boss purchased a new MacBook Air M1 chip to replace an old desktop and I am having nothing but problems running AI - constant spinning wheel, lagging, slow and not saving. I was so frustrated yesterday and couldn't complete a project because of the issues. I have had to bring my personal 2017 MacBook air to work and thankfully it runs AI seamlessly.

I dos have the same problem as you, I'm pretty concerned about that.

I m using MacBook Pro 13" 512RAM, I had 4 crash in less than an hour, totally can do my job now. Please help

Hi,

I am using Illustrator on a new MacbookPro with M1 apple silicon.

While using the software it often starts to randomly freeze and after a few minutes everything works again.

Sometimes the whole mac is frozen for several minutes and Illustrator crashes completely.

Not seeing anyone eelse reporting the problem und no issue desiriped my adobe on the M1 side I was wondering what could be the reason for this problem.

We ask the professional team of Illustrator to fix this bug immediately.

If it is possible for someone from Illustrator Team to send an appropriate response.

Thank you!
12-23-2020

I have the 25.01 version installed in my new macbook and it keeps freezing for several minutes every time Do something

I've had 4 hard crashes which required rebooting within the past hour. I should suspend my CC subscription until this works. I've had to buy Affinity Designer and Pixelmator as my workaround.

WTH did Adobe concentrate on making Lightroom M1 compatible over their other apps?

I'm using a MacBook Pro 13" with M1 chip, 16GB ram, and 2TB hard drive.

EDIT: Based on other comments here, I've reset my Illustrator preferences and turned off the GPU Performance option. That seems to solve the frequent crashing for me. But the choppiness during zooming in or out makes my brand new laptop seem like it's 10 years past its prime.

I've had 4 hard crashes which required rebooting within the past hour. I should suspend my CC subscription until this works. I've had to buy Affinity Designer and Pixelmator as my workaround.

WTH did Adobe concentrate on making Lightroom M1 compatible over their other apps?

I'm using a MacBook Pro, 13" with 16GB ram and 2TB hard drive.