Same here.

I'm drawing a line with the pencil tool (9 points) over a locked photograph, and I'm getting this message.

Concerning because it's a basic, basic, basic exercise for my sophomore design students.

New MacBook Pro, Catalina 10.15.6, Illustrator 24.2.1

Please Fix!

Please update Adobe! Illustrator crashes every day... Also sometimes it will not let me switch between documents. Even though the indicator says that I switched between files, the screen remains the same.

I lost a surface pattern design on 24.2.1 also, as well as spent all of July 4 frustrated and mad as **** at the constant crashing and rebooting that, in the end, did me no good.

This is happening again with the 24.2.1

agree... mine crashed 2 times today and lost 30-40 min of work

Same here, it suddenly began happening when I made the mistake of switching to 2020. It's become a Chinese fire drill at work to constantly revert, delete preferences, and play whack-a-mole with Illustrator problems. In this instance I have found that when I drag a JPG from Messages on Mac into Illustrator, it gives this error. Then I can't revert or switch from line mode, nor can I save the doc. So it's a death sentence for the document.

At this juncture I do not expect Adobe to fix these issues, they are simply falling so far behind on bugs that they can only address the most glaringly obvious problems—most of which are breaking their programs with increasingly common updates. It's unfortunate because so many of our careers rely on this software, but I'd be lying if I said I'm not looking for the first exit off this sinking ship when the opportunity presents itself.

Illustrator v24 (2020) quits every time I want to do something in the open file after installing new Suitcase Fusion.

This is happening again with the 24.1.1 update.

At a random point, it switches to outline mode, and then a dialog box opens and states, "Cannot finish previewing". Thought this was fixed in previous releases but since updating Ai its happening again.

Hi everyone ,

There are some troubleshoot steps that you can perform inorder to improve the performance of the application

I have listed for MAC

MAC user:-

1. I recommend you to reset the preferences of the application .
How:-

Open go to folder >>>type ~/library>>Check for the preference folder and Delete the latest setting for the adobe illustrator 24.

2. check with the fonts.
click on spotlight and find the font book and validate all the fonts if you find any corrupted Please remove all the fonts or move your system fonts and user fonts to the desktop
how:- click on go to >>Go to folder

***~/library>>>font ****user fonts
**/library>>font*****system fonts

3.client

How are using the suitcase fusion Please remove or uninstall the application and remove the framework.

4.Wacom tablet:-Please uninstall the wacom tablet and remove the framework of wacom tablet from the user folder ~/library

5.Still you are facing the issue check the application performance in the root account.

6. For more help you can connect with me on my Email:-aman17baitha@gmail.com

24.0.1 keeps giving me a "CAN'T FINISH PREVIEW" error but if i open in v23 it opens just fine. Not sure why this release is so flawed.

I just installed version 24.0.1 and this is happening to me. Illustrator is basically unusable for me right now.

I am on v24 and just ran into this issue after updating.... This seriously hinders my ability to use Illustrator/make a living. PLEASE FIX!!

Problem has not been fixed even on Oct 2019.. What is Adobe doing actually?? I've 23.0.2...don't get why ths problems occurs so frequently... I'M A LOGO DESIGNER... & such recurring problems decrease my productivity... Reply ASAP ADOBE!!

23.0.6 still cannot place large images

After months of this happening to me, someone suggested I uninstall Mojave on my mac and install HIgh Sierra... no crashes since

I am using 23.0.6 and it is still happening

I noticed few bug fixes with Illustrator v23.0.6 update but it's still bogging my machine down. My work machine runs on i5-9700k (6-core) 3.70ghz processor, 32GB RAM, and RTX 2070 graphics card. I was forced to downgrade to v22.0 and now it runs 30-40% better! Why is that? We use Illustrator for 90% of our workload here. I've used Adobe products since 1995 and I've never been so frustrated with Adobe products. Really disappointed.

Nothing changed in fact... Still crashes mores than 6 times per day... With 64 Gb RAM still "not enough memory" message !!!
And what is weird is that I have no problemes on MacBook pro 2009 with only 8Gb Ram... Strange.
So, let me know when you'll able to fix that, i'm loosing faith in Adobe.

I think Adobe is releasing new versions with no bug fixes but to test the patience of their customers. I do development for the Adobe products and it sucks.

I think either shut off or have a good develoeprs at your end to really fix this issues.