I, too, am having major problems with Illustrator CC 23.0.2 I am unable to save my documents. I have tried everything. Like everyone else here, I need to get work done and I have wasted hours trying to fix this. My MacBook Pro is very new and fully up to date. Help!

Still having glitches and crashes with 23.0.2 since last update! What is going on?!?! It's frustrating and tiresome!

I just got this problem, just save the file, and reopen. you won't lose your work.

I have wasted an entire afternoon as a direct result of updating from CC 2018 to CC 2019. Your new programs crash, are you aware? I have a brand new iMac and it's fully loaded, so no excuses. How could you possibly push this out to the public with such obvious errors? I'm not only an Adobe die hard, but a stock holder, and this is beyond disappointing. I guess my question is this: should I trash everything and re-upload CC 2018 or is there an actual fix to this "out of memory even though you have 16GB of RAM" problem? Thanks

I just updated to CC 23.0.2 and it still crashes after a couple minutes telling me all of my memory has been used up. What else do you have Ashutosh?

"Can't finish previewing."

This is happening in Illustrator CC 23.0.2

I'm working on macOS Mojave 10.14.3
iMac Pro
2.3 GHz Intel Xeon W
128 GB 2666 MHz DDR4
Radeon Pro Vega 64 16368 MB

I have Illustrator v. 23.0.1. It crashes and hangs constantly. It also does some strange things like it the typing doesn't show in the real time, but seconds after the word was typed. And, when I try to change the text or graphics, they will not update. I have to shot down the Illustrator and that start it again and then it may or may not start working again.

@admin, repeating the same thing over and over again doesn't make it so. THIS PROBLEM IS NOT FIXED IN CC 23.0.1 and to keep posting such is insulting. Better to post nothing then to come off as an ass.

Updates to CC & CS6 Illustrator and Photoshop via Adobe Creative Cloud Application all crash and show non responsive virtually each time I submit an action, like enter, delete, copy etc...... is the bug in the Adobe Creative Cloud Application maybe..?? Wherever it is, it’s costing me money and really don’t think I should be paying for something that’s not fit for purpose.... hang on, isn’t that Illegal to charge for a product/service/goods that don’t do what it says on the can... so to speak... just saying allegedly speaking of course!!!

Still having this issue with 23.0.2! Need to get work done!

@Ashutosh Chaturvedi (Sr. Quality Engineering Manager, Adobe Illustrator)

AGREED with comments below. At this point I have stopped updating all Adobe apps as they continue to introduce new bugs and extremely bloated features. Please fix this issue!

Updated to 23.0.2 and illustrator continues to crash, Adobe should be thinking in reward somehow this issue causes a lot of waste of time.

@Ashutosh Chaturvedi (Sr. Quality Engineering Manager, Adobe Illustrator)
Adobe's new team has opened a giant can of worms that they can't possibly ever get it fixed.
All the new updates are much slower, and often fail to perform basic task!
Shame!

I am still having this issue with 23.01

I actually just experienced a crash a few days ago, and mine is fully updated. There was an issue saving the image I was creating; it made my entire system crash. I actually didn't even get a dialogue box. I lost two hours of work (which is on me, I know - I need to be constantly saving), but it was incredibly frustrating to start over when I shouldn't have had to.

I'm using Windows 10 on a Dell Inspiron 15 5000 series, and I'm sure this system has been out for a little while, but I've had this laptop less than 6 months. I know this computer isn't the greatest, but it hasn't been having a problem with Adobe until I downloaded Illustrator from Adobe Cloud.

hi

We updated to 23.0.2 as suggested and illustrator continues to crash regularly.
Please advise.
Dan

Not sure why this is marked as completed. Updating Illustrator did not help...

I might have stumbled on a solution when I ran into a permissions issue updating homebrew. The solution was to issue (on the command line via Terminal.app):

sudo chown -R $USER ~/Library/Caches/

Suddenly Illustrator started working correctly again. Looks like there was a ~/Library/Caches/Adobe folder that this command was also resetting the permissions of, so maybe that accidentally fixed it. Not sure how the permissions got screwed up. Maybe this is apple's fault (probably!).

Latest update has left Illustrator completely unusable on my 2016 MBP. Can't even drag a single rectangle on a blank document without my entire system locking up. Something is VERY wrong.

i CAN'T SAVE MY DRAWING IN ILLUSTATOR IT STATES NOT ENOUGHT MEMORY