I cant open cloud documents I created myself, with this same account. Please, help

Every time I try to open one of my files it says I do not have permission to open them and to contact the owner for more details. I am the owner. I made sure I double and triple checked that I was signed into the right email, I closed illustrator, I opened creative cloud to make sure there were no issues with my account. Everything looks right but I can't open any of my work.

I am using illustrator 30.3 desktop app on my Mackbook Air ( Apple M4 ), and I am Not able to open my own files in the app, it shows that I am not the owner, only able to open the files in my local that too after I disconnect from internet.
I tried uninstalling and everything, but the bug persists.
This is highly irritating and causing a huge lap in my work.

me está pasando lo mismo
La solución momentanea es eliminar la app e instalar una versión anterior (yo instale la 30.0)

All my archives on Creative Cloud are not loading, it says I'm not the owner of the archive. I haven't put an another session before, this is my only account.

自分が作成したクラウドドキュメントを開こうとすると、アクセス権がないと表示される

Esto es algo nuevo, sin duda...
¿Te refieres a un archivo en la nube, verdad?
¿Puedes abrir archivos locales (si es que tienes alguno)?
¿Puedes crear archivos nuevos?
¿Puedes volver a la versión 30.2.1 y comprobar si el problema persiste?

Eso dice al intentar abrir un archivo. Pero la cuenta con la que estoy intentando abrirlos es la misma cuenta con la que los creé. Eso no me pasaba hasta que se actualizó a la versión 30.3 el Illustrator. Necesito ayuda, por favor. No abrir absolutamente ningún archivo, en todos me aparece la misma leyenda: "No se puede abrir el archivo. No es posible acceder al archivo con la cuenta que has iniciado sesión. Ponte en contacto con el propietario para consultar más detalles." Pero yo soy la propietaria, ayuda por favor.

I assume you no longer have access to the computer you used to save the document initially, correct?
When you try to open it — what happens? Do you get any message at all?

Hello, I created a file on one Windows computer and saved it to the cloud. However, it does not open on another computer. What should I do? Can you enable me to restore it or download it from the cloud?

Hi,
Thanks for your reply. The download fails, so I can't send the file in question to you.
But, I just sent you the share link to the mentioned address.

Let's hope something can be done.
Thanks & Regards,

V.

Vincent, can you please share this file (if you are able) and send the link to sharewithai@adobe.com?

The same thing has been happening to me. It's driving me crazy

I'm experiencing the exact same problem. I authored some graphics, saved them to the cloud and now I can't open them!

There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This makes them completely inaccessible and totally makes storing them in the cloud completely useless.

I have had this problem on two different machines so far, and have tried various fixes such as resigning in and reinstalling a fresh version as well as restarting my computer.

Here are the specs for the first computer I experienced these troubles with:
macOS Monterey 12.3.1
2.6 Ghz 6-Core Intel Core i7
16 GB 2667 MHz DDR4
AMD Radeon Pro 5300M 4GB

Here are the specs for the second:
Windows 10
Intel Core i7 -10750H CPU @ 2.60 GHz
16 GB Ram 2933 MHz
NVIDIA GeForce RTX 2070 Super

I should also mention that if I open a new file and try to open up these cloud documents by going through File>Open Recent Files> they will not open either.

Documents won't open through using Adobe Creative Cloud either.

So in conclusion they will not open through the standard home interface or through the open-recent-files- function and I need mega help.