This issue is believed to be fixed in the build 28.4.0.20.
Please try to update and generate anything. Comment back if it works.
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Sayed Muhmmed Rony Hasan commented
please help me
how can I solve this problem? -
M. Ali commented
"I thank the Adobe team for resolving the issue, it is currently working on the latest beta version and it is said to be released by the end of this weekend."
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Caroline Holm commented
Everything is updated and it still produces black squares for me unfortunately..
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Ton commented
Yes, it works now! Thanks for fixing this.
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M. Ali commented
Updated to latest version, problem is still the same. Everything is black.
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Ton commented
Unfortunately not solved on my machine, still gives a black rectangle after a long wait.
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Miya Nelson commented
I am having the same problem, with the same result as others:
it acts like it's going to work then says "something went wrong" in red and then the whole program runs slow/shuts down. -
Desiree Singletary commented
same issue
it acts like it's going to work then says "something went wrong" in red and then the whole program runs slow/shuts down. -
Randa commented
Same problem
just upgraded to Mac OS Big Sur
16 GB 1600 MHz DDR3
2.2 GHz Quad-Core Intel Core i7
ntel Iris Pro 1536 MB -
Iván Villalobos commented
Estamos esperando que resuelvan el problema pronto.
Same problem here.
MacBook Pro (Retina, 15-inch, mid-2015)
Intel Iris Pro 1536 MB
16 GB 1600 MHz DDR3
Monterey 12.7 -
Ton commented
It is getting worse:
In 28.0 it takes a minute to generate an error message.
In Beta 28.1 87 it takes about 6 minutes to create a black square without warning or error message. -
Ton commented
Unfortunately 28.1 74 looks promising, but it is giving the same black square.
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Caroline Holm commented
Same for me, it’s a black square but error message is gone..
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Ton commented
Unfortunately it still does not work on my machine. A 100x100 px with the default hamburger.
It takes longer, create a black square, but the error message is gone. -
Caroline Holm commented
Same problem, MacBook Pro bought in 2016. Everything else works fine but I get the error message trying text to vector graphic
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Denise DeSerio commented
Same problem here.
MacBook Pro (Retina, 15-inch, mid-2015)
Intel Iris Pro 1536 MB
16 GB 1600 MHz DDR3
Monterey 12.1 -
Bryan commented
Same problem. In the Properties Panel, Text to Vector shows three options being developed that match the text. As the progress bar nears the end, the "Something Went Wrong" error message appears.
MacBook becomes temporarily unusable after the error appears.
MacBook Pro (Retina, 13-inch, Early 2015)
3.1 GHz Dual-Core Intel Core i7
16 GB 1867 MHz DDR3
Monterey 12.7 -
See also this thread in the Community Forums:
https://community.adobe.com/t5/illustrator-discussions/text-to-vector-graphic-does-not-work-in-illustrator-2024-v28-0-getting-error-something-went-wrong/m-p/14147846#M383446 -
designbyoomph commented
Same here.
I have the exact same issue here also. MacBook Pro Intel Core i7 2.2GHz 16 Gb RAM, OS Monterey 12.7. Takes a long time processing it and then at the end I also get the red box with the error "Something went wrong, please try again". It also slows down my entire macbook to a crawl and when I look at the CPU temperature it shoots up to 79˚C and the fan is working hard!! If I quit Illustrator it then comes back down to 47˚C and the fan goes off. If I reboot Illustrator and dont use the text to vector graphic function all is well, speed is normal as is temperature. Only when I use this new Beta function does it stop working. Hope this feedback is of help.