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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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735 results found

  1. Deleting points/segments causes Illustrator to crash.

    Every time I start deleting segments, when I get to the last point and try to delete - my illustrator always freezes and then crashes after minutes of waiting for it to respond again.

    1 vote

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  2. Eyedropper doesn't work on vector groups and bitmaps

    Eyedropper has stopped working with 1) groops 2) nonvector images (for instance, photos). This is extremely inconvenient and didn't exist in previous versions.

    1 vote

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  3. Dimension tool does not allow to change scale

    Dimension tool not accepting change of scale, for instance 20:1 chosen, when wanting to alter to 10:1 having to close and reboot illustrator

    1 vote

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  4. 1 vote

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  5. Illustrator crashes when using rotate tool

    Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.

    MacBook Pro M2 Max Ventura 13.4.1
    Latest Illustrator 2023, 2024 same error in both

    1 vote

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  6. Mode de fusion qui ne s’applique pas!

    Bonjour
    Quand je vectorise mon image et que je souhaite appliquer un mode de fusion, cela ne fonctionne pas
    Merci

    1 vote

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  7. Can't access any of the toolbar elements since Updating to new Mac OS

    When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…

    1 vote

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  8. Bounding box missing

    When selecting an object, edges for manual expansion of the object do not work

    1 vote

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  9. Measure tool does not work at all

    The Measure tool does not work!
    Ctrl+X and place it in the same position (Ctrl+F does not work all the time)

    1 vote

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  10. AI refuse mes prompts ?

    Lorsque je tape le prompt "Logo noir et blanc boucherie-charcuterie" ou "Logo noir et blanc boucherie". Il me refuse l'action sous pretexte que j'enfreins les consignes ???

    1 vote

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  11. Free Distort and Perspective Distort don't appear in the Free Distort tool panel

    Free Distort and Perspective Distort don't appear in the Free Distort tool panel. They aren't anywhere in the tools menu, I really can't find them.
    How can i fix it? I'm using Illustrator 2023 27.7v

    1 vote

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  12. livecorners selecting multiple shapes in Windows

    You need to click Ctrl to use live corners for both shapes

    1 vote

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  13. Rotate around a circle changes colours and appearance

    When rotating around a center point on some angles the colours and shapes change of their own volition.

    1 vote

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  14. Fechamento repentino / Using Pen tool crashes Illustrator

    O programa fecha sem mais nem menos e de repente.
    Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.

    1 vote

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  15. Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.

    1. Create a new Illustrator document.
    2. In the Appearance panel, deselect "New art has basic appearance", if it's selected.
    3. Select the pencil tool and use it to draw a curved line.
    4. Set the stroke of the line to 10 point and the color to red.
    5. Set the fill to black.
    6. Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
    7. Repeat with the pen tool. This time, the fill stays black when a second line is drawn.

    This problem was not present in earlier versions of Illustrator.

    System: Adobe Illustrator 27.6.1, M2…

    1 vote

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  16. cursor covers tool tip in tool selection

    When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.

    1 vote

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  17. Tools to create will not load at all

    Tools to create will not load at all

    1 vote

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  18. Anchor point crash bug

    Illustrator v 27.5 (Bug has existed in previous versions)
    Windows 10

    There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
    I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.

    It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…

    1 vote

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  19. 1 vote

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  20. Bug in pencil tool

    My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.

    1 vote

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