Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
735 results found
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Pinch Zoom
Pinch zoom stops working after using it a few times, using shortcuts on the keyboard sometimes resolves the issue but now the shortcut 'zoom out' seems to not be working either. Having to go to the tool bar to zoom in and out slows down a project a lot. Hopefully this will be resolved soon, I have updated to the newest illustrator version in hopes it would fix it but it seems it's only made it worse.
Using MacBook Pro (2.6 GHz 6-Core Intel Core i7) IOS Ventura version 13.2
Illustrator V. 27.21 vote -
Zooming is broken when in the middles of creating a path
I am new to illustrator but have found that on mac if you use alt/option + scroll while using the curvature tool or pen tool, it wont zoom you immediately, it will do it afterwards. if you were to do it even a little bit it wouldn't happen until you are done with the stroke. once it activates its almost seizure inducing with how fast it zooms an unzooms. I don't know if this is a mac only issue or a software issue but it can not only be annoying but just outright time wasting. i use adobe illustrator version…
1 vote -
Difficulty selecting and moving objects
This just started today. I am working on a Mac and using Illustrator 2023. I've closed the program and reopened it several times, checked other files I have as well and it's driving me CRAZY. I can't seem to select an object and drag to move it. The only way to select an object is to drag and draw a rectangle around the shape and even then I can't drag to move the object
1 vote -
3D and Material
Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.
File Attached. Thanks
1 vote -
Graph type tool crashes when selected.
iMac Pro, Monterey, Illustrator 27.0.
With a graph selected I click on the graph type in the contextual mouse menu (right click). Illustrator crashes.
Same crashes on my MacBookPro latest Intel version running Ventura with Illustrator 27.0.
BTW: give us a working graph tool, not this dinosaur from 1995.
BTW2: Make Illustrator multi core.1 vote -
Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen
Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
Wäre sehr dankbar für eine Tipp/Lösung!1 voteThis can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.
See the comments for details.
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the plugin summa cutter tools does not work after the update 26.3.1 Adobe Illustrator
the plugin summa cutter tools (version 2.17 ) does not work after the update 26.3.1 Adobe Illustrator
1 vote -
タッチペンを使用するとIllustratorが応答しなくなる
OS:Windows10
Illustrator:26.2.1鉛筆ツールでタッチペンを使用してオブジェクトを生成し、選択ツールに切り替えてオブジェクトを選択するとIllustratorの画面が真っ黒になり応答しなくなる。
続けて二度発生しており、使い物にならない。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた内容ですが、入力デバイスとの関連性がありますので、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Wacom Eraser not working on Illustrator
I'm using MacOS Monterey 12.1, and Illustrator 2022 (26.0.2), both recently updated, and for some reason the eraser tip of my Cintiq 13 HD stopped acting like an eraser and it does the same as the pen tip. I tried resetting the settings for both Illustrator and the tablet, but the problem persists.
For some reason this is not happening on Photoshop, the eraser works as usual.
Does anyone know how to fix this?1 vote -
デザインが表示されなくなる
環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2
ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。
ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。
いったんこちらのレポートは対応完了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Resizing from centre - Pen tablet sticking
Windows 10 64bit,
Just updated to 26.0.1 and when you resize from the centre of an object (holding alt) with a pen tablet, the object sticks to the cursor for a tiny bit. I.e it used to leave the shape resized when you lift the pen off the tablet. Now it attaches and keeps resizing as you move the pen away. It's made resizing things accurately impossible.
It doesn't do it with regular resizing from one corner, so it's something bound to the "alt".
Updated the Wacom drivers and no difference.
1 vote -
Tool menu doesn't open correctly.
This is what Illustrator 2020 looks like after I upgraded to Monterey. Everything is super glitchy. Please update Illustrator.
1 vote -
i can't make my shape bigger or smaller
when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools
1 vote -
New Illustrator 26.0 update - cannot offset path, outline stroke, or expand
Created a stroke to be removed with Shapebuilder Tool, but could not offset path. tried to outline stroke, and also expand. nothing worked to isolate stroke
1 vote -
Pen Tool: Close path Changes Handles
Mac Mojave 10.14.6
Illustrator 25.4.1When drawing with the pen tool, closing paths changes the initial path/handles drawn. This occurs every time the initial point plotted is a "click and drag."
I tried to upload a screen recording (.mov) but it won't let me.
1 vote -
Illustrator free transform bug.
When I go to use free transform and I want to resize an object, it switches to rotate instead of resize.
Compounding this I can be near the object but not close to the transform anchors and it will still register me as click the transform anchor.
Frustrating as .
1 vote -
The Corner Widget doesn't appear in all corners
Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.
1 vote -
角丸長方形ツールの高さ変更
・Mac OS10.15.7 Catalina
・Illustrator25.2.3角丸長方形ツールで描画後、選択ツールで高さを変更できない。
幅の変更や回転は可能。
プロパティから高さ（H）の入力での変更もできるが、選択ツールでのダイレクトなサイズ変更（高さ）ができない。1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「選択ツールで高さを変更できない」という現象ですが、最新バージョン「Illustrator 2021 (ver.25.4.1)」の Mac & Win OS ともに正しく動作しています。
選択ツールでバウンディングボックスの上辺、または下辺のハンドルをドラッグしての高さ変更の操作でよろしいでしょうか？
アプリの再起動、またマシンの再起動をしても再現するようでしたら、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
以上、よろしくお願いいたします。
Illustrator チーム
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Previous tool continues after selecting new tool
Over the past few weeks I've noticed that when I switch tools sometimes the characteristics of the previous tool continue rather than it switching to the new tool (but it shows the new tool selected in the Toolbar.
So, for example, if I'm using the Selection Tool and then click on the Direct Selection Tool it shows in the Toolbar that I have the Direct Selection Tool activated and the cursor is the Direct Selection Tool one but the tool behaves like the Selection Tool (i.e. I can't select individual points).
Saving the file seems to fix the issue and…
1 vote -
筆圧にてブラシの線幅設定をした線をコピペして、コピペ先のブラシを基本に設定すると、コピペ元の線幅設定が消える
[現状]
①ペンタブレット筆圧感知にて、ブラシに線幅設定(線の入り抜き)を持たせながら描きます。
②ライブペイントを使用する為、線をコピー&ペースト。(背面以外の場所でも再現性あり)
③コピー先の線を、ブラシ”基本”にすると、コピー元の線幅情報が消えます。(入り抜き無しの一定の線になります)[想定していた結果]
コピペ先の線の設定を変更しても、コピペ元には影響されない。CS6と同様の動作。[環境]win10、Adobe Illustrator 2021 25.4.1、Wacom One
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
最新リリースバージョン「ver.26.2.1」にて、ペンタブレットの筆圧感知に関する問題が修正されていますので、お時間のある時に挙動の確認をしていただき、問題があるようでしたら、ご報告くださいますようよろしくお願いいたします。
Illustrator チーム
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