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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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416 results found

  1. Problem deleting Spot Color

    When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?

    2 votes

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  2. Scale tool doesn't work in Make Pattern

    The Scale tool currently does not do anything within pattern mode. Maybe this worked in previous versions, but would like to see all tools working within pattern mode on future updates

    2 votes

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  3. CMY touch bar not working properly

    1. My OS: MacOS 10.15.5 (Catalina) / Illustrator CC 2020 (24.2)
    2. a) Create a new document (CMYk mode)
      b) create a rectangle
      c) Use touch bar CMYk color space to change fill color
      d) Nothing happens.

    3. Expectation:
      a) Create a new document (CMYk mode)
      b) create a rectangle
      c) Use touch bar CMYk color space to change fill color
      d) Change color according to colours sliders change.

    4. No change on fill or stroke color.

    2 votes

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  4. File opens with one color value & the values change when placed in a new document

    Hi There, I am working in the latest release of AI on a MacBook Pro OS 10.15.4 (Catalina) and I am reporting a bug I've encountered.

    To preface, I don't know the age of the original logo file. The artwork is a PMS chip value, saved in an RGB document.

    To get the RGB value of the logo I opened the file and inspect the color. Since it was a PMS, I go to the RGB view either in the color panel or the selector in the tool bar & I see a specific value. (0/53/98) when I paste the…

    2 votes

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    To ensure the colors match, all apps should have their color settings synced, manually or via Bridge. If the problem still exists when the settings and color profiles match, please provide the details about the chosen settings, the color settings configuration files, the test files themselves, screenshots, etc., so the team can try to investigate this.

  5. spot color limit

    Please stop the limiting of the spot colors. I use multiple spot colors when making color swatches for profiling some of our machines. I do not always want to convert everything into CMYK in Illustrator.

    I am not sure why this was changed because I can not understand what value limiting the colors adds?

    2 votes

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  6. My colors keep shifting values

    I create swatches and it still doesn't remember shifts the value. RGB and CMYK. Seems to happen in every doc.
    Any insight to what I'm doing wrong would be helpful.

    2 votes

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  7. Illustrator suddenly changed from RGB to CMYK

    Windows 10, Illustrator 2020

    1. Working on a digital comic and suddenly colour has been changed
      from RGB to CMYK, which means I cannot copy and paste the colours
      I was repeatedly using anymore.

    2. Black colour has been automatically replaced by a dark greenish black;
      upon further inspection, it can be seen that it is not completely black. It feels odd at plain sight. I have manually selected each line which has changed colour, but it keeps going back to that dark greenish black.

    2 votes

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  8. Transparency

    When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?

    2 votes

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  9. Where's the colour???

    My new Adobe Illustrator seems to be totally in Black and white and grey scale. Where do I find the colour option in it?

    2 votes

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  10. CMYK Hex Code Color Change

    Windows 10 Pro 18362.719 / Adobe Illustrator 24.0.1. (64bit)

    I downloaded and opened a CMYK/Vector file I received through Google Drive, and a specific color on the file was slightly brighter than the color that is supposed to be.

    I tried to replace the specific graphic with the original color by typing the hex code manually, but it also changed to the brighter color.

    I heard it has been a common issue that has been around, but is there any way to keep the color?

    2 votes

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  11. color

    My colors in Illustrator are still displaying wrong.

    There is a discussion about it here, that claims the bug has been fixed, but it has not.

    https://community.adobe.com/t5/indesign/indesign-illustrator-colors-displaying-wrong/m-p/10987079?page=1#M179316

    I am up-to-date in my version 24.1. I changed my Thunderbolt display colors back to factory settings in hopes of that being the issue, but it did nothing.

    Please fix this bug. I am in the middle of making a postcard and it looks awful. Thank you.

    2 votes

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  12. Symbol color management is different from color settings

    Symbol color management is different from color settings

    Example: Default CMYK Color profile is ISO coated v2 ECI
    RGB profile: sRGB
    When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.

    2 votes

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  13. Color Shifting

    In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit…

    2 votes

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  14. After updateing to Adobe Illustrator 2020 the program chrashes after some hours running.

    I am working on a PC with the Adobe illustartor 2020 (24.0.1)
    The program keeps chrashing now and then. I have not yet seen a a pattern but the last time it happened I was changing colour of an outlined pattern.

    2 votes

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  15. artwork saved in illustrator cc 2020 (version 24.0.1, windows 10) lost most of the artwork when re-opened

    artwork in multiple artboards saved under illustrator cc 2020 (version 24.0.1, windows 10 pro, 10.0.18362) lost most of the artwork when re-opened.

    2 votes

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  16. Recolor artwork doesn't work

    To recolour an image from 16 to 5 colors (or other amount) doesn't work. It only makes the image appear lighter but it is still 16 colours.

    2 votes

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  17. Spot color names are incorrect in other applications

    I'm using Illustrator 2020 (24.0.1) on macOS Mojave (10.14.6) in Japanese.

    Opened an Illustrator 2020 file containing spot colors with Japanese names in Acrobat or place it to InDesign, the names are not as expected.

    I can use English names for the new ones, but changing InDesign ink settings in all existing files can be difficult.

    2 votes

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  18. Spot Colors are not recognised.

    When enough items are placed with the same spot color, Illustrator no longer recognizes other shapes with the same color

    2 votes

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  19. Illustrator Gradient looses blending when copied and pasted.

    Trying to copy and paste a design with a gradient on it, And the gradient apears chunkier and sharper when copied into a new canvas. If i copy on the original canvas its fine, but not on a new one. Ive checked the grain values and opacity and they are all the same. Wondering if any one has a sultion to fix this bug?

    2 votes

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  20. Can't find the basic pantone colors

    I can't find certain Pantone colors in the swatch library anymore. For example Pantone 871 C (standard gold color) i can find in the 2019 by just typing it in the search bar, but in the 2020 version it doesn't recognise it... even if i import another swatch library it doesn't show it at all, but i'm certain it's in there.

    2 votes

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