Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1202 results found
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Overprint is activated (but not checked on) when exporting jpegs or png on symbols
In the last two versions of Illustrator (28.4.1) and on, exporting artboards as JPEGS or PNGs does not work properly. Only happens when dynamic symbols are used within the artwork. It looks as if the overprint feature is activated, but those boxed are not checked on any elements of the symbols. This is not an issue on 28.3 version.
Attaching two examples of exporting as jpegs. One in 28.3 version, the other in the two later versions.
1 vote -
Save as PDF doesn't export opacity correctly when placed back into illustrator. Save 5 minutes prior was fine.
I made a small change to my illustrator file and it stopped saving correctly. Objects with opacity under 100 do not show up correctly after PDF save and when placed into Illustrator. Please help. The attached images show the PDF once saved and then the PDF after being placed into Illustrator.
1 vote -
Fonction Enregistrer pour le web (hérité): Le panneau Table de l'image et de Couleur ne s'affichent pas.
Le panneau Table de l'image et de Couleur ne s'affichent pas.
1 vote -
I get an error when exporting SVG in ver28.5
I get an error when exporting SVG in ver28.5. There is no problem in v27.
1 vote -
新規ファイルを保存しようとするとクラッシュする
新規ファイルを立ち上げて、保存しようとするとクラッシュする
イラストレータが固まり、強制終了することになる。1.メニューのファイルから保存できない
・保存
・別名で保存
2.ショートカットキーでも保存できない
・保存(⌘ S)
・別名で保存(shift ⌘ S)
全て同様。
新規ファイルを作成できないので、既存の作業済みのファイルを活用することでなんとか新しいファイルに作り替えている。
※既存のファイル（すでに名前があるファイル）は保存(⌘ S)できるが、別名保存（shift ⌘ S）にするとクラッシュする
↓
イラストレータを立ち上げる前に以前作業したファイルをコピーして、リネームしてから、ファイルを開いて、レイヤーや画像、テキストなど、全て削除してから、作業しています。
もう何ヶ月もこのような状態で、とても使いにくいです。
バージョンアップも、creative cloudからアンインストールも試したが、状況は変わりませんでした。
解決策があれば教えていただきたいです。1 vote -
Illustrator crashes when saving big files
Please have Illustrator stop crashing when opening big files and when you hit COMMAND + S to save... SAVE THE FREAKING DOCUMENT
1 vote -
Exporting a batch of artboards as SVG results in wrong files
I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards
1 vote -
DXF files exported with wrong scale
DXF files exported with wrong scale, final dimensions exported totally different from my AI file.
I'm working under mm scale 1:1 under illustrator.
Version is 28.5.1 vote -
Illustrator自動バックアップ用にファイルを保存できません
ipadで作成したデータをデスクトップ版（Illustrator Beta版）で開きパソコンに別名で保存後作業すると“Illustrator自動バックアップ用にファイルを保存できません”というダイアログボックスが現れます。
1 vote -
アセットの書き出しパネルによるSVG書き出し
アセットの書き出しパネルからオブジェクトをSVGで書き出そうとすると、必ずクラッシュします。PNG等の画像書き出しは問題なくできます。
1 vote -
Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024
When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.
1 vote -
Bugs when saving PDF files: Adobe Illustrator has stopped working
When saving a file as Ai or PDF, it often happens that Illustrator hangs/stops working and displays the message: Adobe Illustrator 2024 has stopped working. Please verify the error, because we cannot save projects, sometimes it works, but most of the time the program crashes.
1 vote -
does not export SVG
Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported
1 vote -
Multipage PDF opens with incorrectly scaled links
I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
I am using Mac OS Sonoma Version 14.4.1…1 vote -
Size issue importing from Illustrator to After Effects
When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.
1 vote -
Recovery file missing regardless of auto save feature turned on
The Auto save feature is on but I dont have any version of the file autosaved even after 6 to 8 hours of working on the file.
1 vote -
EXPORTAR PARA TELAS COM DEFEITO
O Illustrator 28.3 não está EXPORTANDO PARA TELAS todos os selecionados, apenas a primeira tela, da segunda em diante o arquivo vem com 0kb sem imagem. Preciso que me ajudem, pq trabalho exportando muitos arquivos de uma vez todos os dias. Fico tendo que dar print ou criando um arquivo novo apenas para uma tela pra ai conseguir exportar. horrivel. Eu exporto mais de 10 telas em um arquivo. Preciso de ajuda
1 vote -
Blank PNG export
Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.
1 vote -
Objects missing when save as pdf
When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.1 vote -
PDF opened without changes, but I can see the changes in preview
- macOs Big Sur 11.3.1
- adobe illustrator 25.3.1 (desktop)
- I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
- I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
- The screenshots are attached.
1 vote
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