Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
156 results found
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Capture not updating
It seems my Adobe Capture library is not updated in Illustrator (in order to access new Colors or gradient I recently captured (works fine in Fresco)…)
1 vote -
Video showing BUG: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.
Here is a VIDEO to show the problem:
https://www.screencast.com/t/Tt1ZpSVX3Summary of problem: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.
To reproduce problem:
Buy some VECTOR assets from Adobe Stock, open up illustrator, open up a new document, save it to the cloud. Open up the LIBRARIES panel, double click the assets you bought, click on the EDIT button, they wont open, instead AI just reopens the document you already have open. This was not a problem before the Libraries panel was updated, last version worked fine, I could just "double click" the asset, presto,…1 vote -
Stupid Cancellation Fee
It is ridiculous that you have to pay £109 to cancel a monthly subscription of Adobe Illustrator. I was not using it so decided to cancel my subscription, already £19 a month and then I was charged £109 as an early cancellation fee. This company just wants money and does not care about its customers
1 vote -
Artwork from CC Libraries doesn't keep its name when placed into other apps
It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.
1 vote -
Color in Adobe CC Libraries Are Not Functioning As Expected?
I am using Adobe CC Design Apps, specifically the latest release, for Illustrator 25.2.3 (as of 5.14.21) on a 2017 MacBook Pro on BigSur 11.2.3. The issue that I am having is as follows:
I am building a library of 100+ illustrations that all use a custom library of CMYK colors. There are 10 colors in total.
I have created a CC library of my colors — each color has been set as a CMYK value and defined as a spot color with the global box checked. My documents are all set to the CMYK color space, and they are all…
1 vote -
Issue with Adobe Libraries color swatches not the same in each file for Illustrator/InDesign
There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
I made a master Brand color palette for the Marketing team to use for all.
The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
Other team members have experienced the same issue.
The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team…1 vote -
1 vote
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Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!
I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.
1 vote -
Error en Librerias de Adobe
Al abrir Adobe Illustrator la ventana de emergencia informa de este error: Error en /Library/Application Support/Startup Scripts CC/Adobe InDesign/idtk _ menu _ datan.jsx
Adobe Illustrator versión 25.2
Sistema operativo: macOS Big Sur versión 11.2.1 (20D75)
1 vote -
Fonts Won't Activate in Illustrator - Troubleshooting Tips Don't Work
I have no access to Adobe Fonts. I open a document, and the missing fonts dialog shows. I click to activate and they don't activate. It spins and then stops eventually.
When I go through ALL of the troubleshooting on the help forum, it doesn't help. I've done them... they don't work.
When I go online to activate the fonts, the message in my status bar says they are DE activated. It's frustrating!
For example, I just activated Gitan font from the font library, but I got a message saying the font(s) were DE activated. See the attached file for…
1 vote -
Imported colors from Creative Cloud Library appear twice on the swatch panel
I am running on Windows 10 (intel i7 8565U, 16 GB RAM) and Adobe Illustrator 25.2.
Whenever I try to import colors from the CC library (select colors, right click, add colors to swatch), the colors then appear twice on the panel (see the attached video). I have tried to reset my illustrator preferences, but still experiencing a similar issue.
I checked my InDesign and Photoshop by doing similar steps, and they work just fine. Is there anyone experiencing related issue? What did you do to make this work? Thank you.
Ica
1 vote -
Not possible to install Illustrator on M1
can't download the apps from my Creative Cloud. Error message 146.
I have granted all access rights to the necessary folders and subfolders, but still get the error message. Setting up a new user admin did not help either.
Can someone please help me! I need Illustrator urgently for my job!1 vote -
Swatches Turn to Spot Colours When You Add to CC Libraries.
Swatches turn to spot colours when you add them to CC Libraries. It would be preferred to change that to process colours as default. Please!
1 vote -
Libraries panel will not scroll after computer sleep
Libraries panel will not scroll after computer sleep, need to restart illustrator to gain control of it again. MacOS 11.1 Big Sur, 2020 16" MacBook Pro Intel.
1 vote -
Problem with dragging assets out of CC library
I have noticed that when I press opt + drag assets out of the library it will occasionally make all the objects of the assets scattered and misplaced. This also happens to most of my colleagues so I believe it might not be ai version issue.
My operating system is MacOS Catalina and my illustrator version is Illustrator 2021 25.0
1 vote -
1 vote
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Plug-ins du Marché
Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html
1 vote -
CC Library funktioniert nicht mit MBP 13" Apple Silicon
Ai gibt die Fehlermeldung, dass Elemente aus der Library nicht gefunden werden können und neu verknüpft werden müssen. Diese Elemente sind aber vorhanden. Neu in ein Dokument gezogene Library-Elemente werden sofort nach dem Platzieren als fehlerhaft markiert. Das gleiche Dokument, gleiche Library, gleiche Illustrator-Version auf einem anderen Mac (Intel) unter Catalina funktioniert tadellos. Reproduzierbar nur auf dem M1 MBP unter Big Sur.
Ai 25.0.1, MBP 13" Apple Silicon, System und Adobe CC auf neusten Update
1 vote -
Adding colors from Adobe Libraries to swatches creates duplicates
When I add a selection of colors from the adobe libraries panel to swatches, using the Ctrl+click and selecting 'add color to swatches' it adds them twice in the swatches panel. So if I select 5 colors and add, they show up in swatches as color1, color1,color2, color2,color3, color3,color4, color4,color5, color5
1 vote -
Ipad Pro illustrator top layer select
Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?
1 vote
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