Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
155 results found
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I'm using illustrator, why save files are shows in the last in cc?
can you make pin option for file, and its more easy to access it
1 vote -
Paragraph style with bulletpoints doesn't apply bullets when coming from CC library
When I make a new paragraph style with bullets or numbering in an Illustrator document, I would like to reuse that. When I copy the style to the CC library, and apply that in a new document: the bulletstyle or numbering is lost.
Instead when I copy the textbox to the library, and place that in a new document, the paragraph styles behave identical to how they did in the original document.
I would suggest to make an improvement there, and not break the functionality of the paragraphstyles when used in a proper way through the library.. For me this…2 votes -
Can't add new items to my CC Libraries when working from home
Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.
I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't…
1 vote -
Cloud documents miss profile when downloaded
Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.
3 votes -
Creative Cloud Libraries — duplicated library asset not visible in filtered Libraries palette view
When I have a search filter applied in the Libraries palette in Adobe Illustrator to show only assets whose names start with "icn", and I right-click to duplicate one of the filtered assets, the newly created duplicate asset does not appear in the filtered Libraries palette view. The duplicate is created successfully, but is not shown in the current search results. To see the new asset, I have to retype the "icn" search filter, at which point the duplicate becomes visible.
Expected result:
After duplicating a library asset, the newly created duplicate should be immediately visible in the…2 votes -
Alt-drag from a CC library to an artboard to create a linked object doesn't work reliably
Really there should have been an option to keep the previous behaviour when you changed dragging from a CC library to create a linked rather than embedded object. However in the absence of this the workaround to get embedded objects must be reliable and it's not in Illustrator 28.5 64-bit Windows 11 Pro. This makes using CC libraries to store & share assets virtually unusable in the current versions when your workflows involve a lot of this.
https://helpx.adobe.com/uk/illustrator/using/creative-cloud-libraries-sync-share-assets.html#linked
— sometimes following the above actions correctly creates an embedded object.
— sometimes following the identical steps still creates a linked object.…1 vote -
Renamed asset does not change link name in the cloud link
I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?
Screenshot 1 from Ai:
showing default name in Library window as "Artwork 1.ai"Screenshot 2 from Ai:
showing…3 votes -
libraries changes my units from inches to pixel
Everytime I put an asset into the library and then open that asset the units are in points instead of the original inches it was created in.
1 vote -
No se puede sincronisar
El error se da solo en illustrator las demas apps de creative funcionan correctamente
1 vote -
Unwanted Artwork when placing a CC Library asset and when exporting as SVG
I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661Movie enclosed
3 votes -
ファイルを保存する際にCreative Cloudにアクセス出来ない
macOS Sonoma 14.3.1
illustrator 28.2
1 別名で保存を実行
2 表示されたダイアログから「Creative Cloudへ保存」を選択
3保存場所を選択して「保存」ボタンをクリックするとエラーとなる1 vote -
Older name is used in Share for Review
When sending for review, I have shared it with my alternate email, and it keeps pulling up my former name- this was changed on my account setting in google admin, as well as my contacts list. How can I find out where it is finding and autopoulating my old name?
1 vote -
Get the color wheel cloud to work properly
I teach 5th grade and we made color using the Adobe Color wheel. Then when we went into our libraries in Illustrator those palettes showed up for only about 1/2 the kids. No idea why. When I did it I also did not get the colors I saved to show up in my Illustrator color library. Even weirder when I open Illustrator on a Windows device (instead of Mac) the color DO show up.
1 vote -
Can't open file / The account you signed in with doesn't have access to this file
"Contact the owner for more info"... But I am on the owner of the file!
People with whom I shared for Edit can also not access.
I created this file and saved it on the Cloud about 1 year ago. It contains all interfaces for a client's project! It's a huge issue if we cannot recover it!Can someone help!
Much appreciated :-)Regards,
Vh.
1 vote -
1 vote
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File on cloud didn't save before crash
I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.
Windows 11 , Adobe Illustrator 27.7
1 vote -
¿Estás conectado a internet?
La función de compartir documentos no me carga en Illustrator, cuando intento darle en la opción compartir se queda el recuadro en negro y quiere cerrar sesión y me dice que no estoy conectado a internet, alguna solución para eso?
1 vote -
1 vote
It is pretty unclear what is happening.
Can you please provide more info?
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Share for review don't show the correct link for the file
- I shared for review a number of files, each time creating a new link for each file
- Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
3 votes -
There's a problem creating a NEW link to share the document after the initial link has been created.
If you open an exiting document that has been shared with a link, resave the file with a new name, make changes, then try to create a new link, you will get an error.
1 vote
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