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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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776 results found

  1. Illustrator goes not responding every time Font is scrolled through

    I had my Illustrator 'not responding' every time i scroll the font character. I tried to install the old version but still no avail.

    This issue has happened since a month ago and I had reported many times through feedback from the app itself.

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Illustrator 2023 crashes when clicking the scroll bar in the font selection dialog

    Ever since I installed Illustrator 2023 the entire program will hang when using the mouse, trackpad or wacom pen to select the scroll bar in the font selection drop down menu

    Fonts can still be chosen using the cursor keys to navigate up and down. Previous versions of Illustrator are still working as expected so I haven't been able to track down a corrupt font.

    I have tried a uninstall/reinstall and resetting of preferences. Nothing seems to work.

    This is on an M1 Mac (but also has replicated on an Intel Macbook Pro both on MacOS Monterey.

    1 vote

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    6 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Opentype-SVG no longer rendered correctly in 2023

    I have some Opentype-SVG fonts that render correctly in MacOS with Pages/Number/Keynote, MS Word/Excel/Powerpoint, in Chrome, and LibreOffice (Mac/Linux). That's several font rendering engines.

    In Illustrator 2023, however, they were rendered stretched horizontally (as if the SVG occupy the full space ignoring side-bearings). The spacing issues is even worse for SVG glyphs with standard ligatures --- the SVG occupies only the space of one character.

    I have used OT-SVG fonts in Illustrator before, and I don't recall seeing strange behaviour like this. Could this please be fixed?

    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. illustratorだけ正常にフォントが表示されない

    TTEditで自作したフォントを10個インストールしましたが、Turetypeの日本語フォントのみillustratorでだけ表示されません。フォント名は連番で作成していますが（例：WA-01、WA-02など）環境にないフォントとしてフォントファミリーとして認識してしまします。
    手動でフォントを変更することは可能ですが、他のPCでは同じフォントと認識しません。
    Excelでは表示されます。

    PC：Windows10 21H2
    illustrator：26.0、27.0どちらでもダメでした
    実行：フォントリストの再作成、フォント名の英語表記ON/OFF、環境設定ファイルの再作成、Adobeのログアウト、PCの初期化、日本語IMEの旧バージョンON/OFF、Adobeの必須ファイルへ直接フォントファイルを入れてのインストール、Windows/Fontsへコピーしてのインストール

    いろいろ試しましたが変わりませんでした。
    PCも変更してみましたがダメでした。

    まず、フォントリストが削除出来ませんでした。
    （写真参照）

    解決策があれば教えていただきたいです。
    よろしくお願いいたします。

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  5. Lost partial fraction capabilities for OpenType

    It seems that Illustrator has lost partial fraction OpenType capabilities recently. I was able to create various types of fractions using the 'Fractions' option in the OpenType menu. As of recently, this capability has since been limited to basic fractions (1/4, 1/2, 3/4).
    Just to note that I did not change the font. I've been using the same font in both cases (Myriad Pro).
    Currently on Illustrator 2023 (Ver. 27.5).

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. Modification manuelle bloc texte/image

    Impossible de modifier les blocs manuellement avec la souris-flèche noire.
    J'ai quasi tout essayé (mise à jour, redémarrage, désinstallation, etc.)

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  7. Font not automatically updating embedded Font

    I am using an exported PDF from Autodesk Inventor where there is an embedded Font included but not showing i original PDF.
    I use Illustrator for Finetuning the PDF and also for updating the font.
    this last thing normally goes automatically when opening, Illustrator changes/updates it directly.
    Since today it didn't work, I was frustrated but then I tried downgrading to 27.1 and this did the trick.

    Please can you get this back straight and repair this.

    Thank you.

    1 vote

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  8. 文字をアウトライン化した時、文字ズレが発生した

    Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. tried to paste a japene word but it just showed me your code

    tried to paste the japanese word for lucky but it just showed me your code

    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Textrahmen verkettet sich beim Bewegen

    Betriebsystem: macOS Monterey 12.6.3
    Illustrator Version: 27.2

    Mir ist leider noch unklar welche Schritte genau zu dem Problem führen.
    Ich arbeite aktuell in großen Arbeitsflächen.

    Manchmal wenn ich Texte verschieben möchte, lassen diese sich nicht verschieben, sondern verketten sich einfach mit dem obersten rechten Punkt der Arbeitsfläche. Sie lassen sich dann gar nicht mehr verschieben.

    Cmd-Z löst das problem nur kurzweilig - manchmal auch gar nicht. Dann bleibt die Verkettung bestehen, während sich andere vor der Verkettung stattgefundene Schritte Rückgängig machen.
    Wenn ich Illustrator beende und neu starte, ist der Fehler für einige Zeit wieder behoben.

    Eventuelle bestehende Verkettungen kann…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  11. When I create outline, some content of my artwork was missing. How can I prevent this issue?

    1 vote

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  12. Can't adjust leading with Alt+arrow keys.

    When trying to adjust text leading with ALT + Up/Down arrow keys as usual, it doesn't seem to work. It's inconvenient to adjust leading from the character menu.
    Illustrator 2023.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got solved by checking the 'Size/Leading' value in Preferences > Type. For some reason it got changed. This is not the first time something like this happens, and the reason behind this value getting altered is unknown... so it can’t be marked as 'Resolved'. If you have this problem too — please vote and comment.

  13. Text gets reset to the default style when pasted (looses its formatting), on Mac

    Team I am not able to copy paste a modified style for the text. Can you look at the issue. I am using IMac.

    1 vote

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    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  14. Glitch signs introduced by illustrator when opening a plot created by R

    Hi everyone,

    I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.

    However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.

    I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).

    1 vote

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    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Adobe Fontが時々使えない

    契約は問題ないはずなのですが、Adobe Fontが時々使えなくなり、既存フォントで置き換えられてしまい、しばらく利用できなくなります。

    1 vote

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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  16. Converting Text to Outlines no longer creates Simple Ungroupable compound path.

    When converting text to outlines in Illustrator 27.2, the text becomes transparent, contained within a clipping mask, and ungroupable.

    Previously, the text would become a grouped compound path of the same fill color as it was as text. I could easily ungroup it.

    I now have to release the clipping mask, release compound path, and use the shape builder tool to fix the letters with holes in them that are now filled in (letters such as R, B, b, O, o, e, etc...

    I am using Windows 11

    Could not attach .ai file. Kept getting "could not submit feedback" error…

    1 vote

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  17. パスのオフセットが出来なくなってしまった

    文字をアウトライン化して、パスのオフセットを実行すると全部同じ色になってしまう。色の変更をしても内側外側全て同じ色になってしまう

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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  18. Highlighted selection box not appearing for text

    When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!

    The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of…

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  19. Automatic hyphen turns in to different glyph character

    I have a strange phenomenon on my Mac (Ventura 13.0.1): in the example there are three identical texts in 3 different font types (purchased, Adobe and Google). All fonts are available in the font manager program (RightFont) and auto-activation is enabled (the fonts are NOT activated initially).

    I open the Illustrator (27.0.1) file and RightFont reports that missing fonts are available for activation (Illustrator also reports this, but I ignore this message, as RightFont already 'takes care' of it.

    As soon as the fonts are loaded, the purchased and Google fonts have a 'strange' symbol (usually a different kind of…

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  20. Text highlighted with Layer color while I'm typing

    Do you have any idea why some of my Text objects stay highlighted with the Layer color while I'm typing (the yellow one in the video), and some don't (the orange one)?

    Cmd-H doesn't change that (the yellow one stays highlighted while I'm typing).

    Is this something in the Preferences, or Object settings, or Layer settings?

    Thanks a lot for your help!

    I'm on Mac OS 11.4, using Illustrator 27.0.1

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