939 results found

1. Selected UI field not readable

   The existing contents of all UI fields go blank/white when they are double/triple clicked to manually enter a value.

   I would expect the existing value to be highlighted/selected in grey so that they're legible.

   Examples attached:
   1. Before
   2. After double-clicking the "12 pt" value

   •  

   •  

   •  

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. Blue Help window covers controls

   This blue help box (empty) covers controls and i cannot get rid of it.

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Toolbars missing / Workspace missing

   I logged in today and my workspace is selected, but none of the tools are visible. I have to reopen them and arrange them all over again. But then it doesn't allow me to resave a workspace. If this isn't a bug, I'm going to need to know why this is happening.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Save for WEB makes main window unaccessible

   Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
   Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.

   But I can jump elements with the Tab button. With Tab, if I hit Enter while any of the UI elements is highlighted its only pops up a save window (titled as 'Save optimized As'). Then I am able to save the image but I still can not close the Save for WEB dialog so it is impossible to return to work. I must only force close the App with OS dialog.

   I can browse the Illustrator menu but all items are grayed out.

   It's a sort of rare bug but I've faced it twice for the last two weeks.

   Mac OS Catalina, Latest Illustrator.

   Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
   Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.

   But I can jump elements with the Tab button. With Tab, if I hit Enter… more

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Mac OS Save As file name highlight bug

   Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

   Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

   Also, in Illustrator, the sometimes Save As does not highlight the file name at all AND the escape key does not dismiss the dialog box. Double bug!

   Here are screen shots of the errors, with Photoshop doing the correct behavior and being the winner:

   Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

   Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

   Also, in Illustrator, the sometimes Save As does not highlight the file name at all… more

   •  

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All ,
   Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
   Regards,

   Ankit Goyal
   Illustrator team

6. Links panel expands uselessly to the right

   Make the addresses in the links panel wrap inside the width of the panel as set by the user. As it is, if the address is long we lose site of the tools (relink, go to, edit, etc) of the right side of the screen and have to drag the panel back into view. Please......

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. The selection list of Zoom levels has commas instead of decimals

   At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. What's new notification

   Can i please have an option to make it go away

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Workspaces destroyed when unplugging laptop from second monitor.

   MacBook Pro (16-inch, 2019)
   2.4 GHz 8-Core Intel Core i9
   16 GB 2667 MHz DDR4
   AMD Radeon Pro 5500M 4 GB
   Intel UHD Graphics 630 1536 MB

   I work with two monitors. One is the desktop and the other is all of my open panels. When I unplug the second monitor from my MacBook Pro (or if it goes to sleep) it jams all of the open panels onto the one display and then SAVES the corrupted workspace. I’ve got over 20 corrupted workspaces at this point.

   When I plug the second monitor back in, it doesn't fix itself, it's broken my custom workspace and I have to manually drag all of the panels back into place. It should at least just go to default (minimized for one small screen) when I unplug the monitor and back to my current custom workspace when I plug back it. Or at least not save the broken workspace!

   Illustrator, InDesign and Photoshop ALL do this. It’s been maddening for years.

   MacBook Pro (16-inch, 2019)
   2.4 GHz 8-Core Intel Core i9
   16 GB 2667 MHz DDR4
   AMD Radeon Pro 5500M 4 GB
   Intel UHD Graphics 630 1536 MB

   I work with two monitors. One is the desktop and the other is all of my open panels. When I unplug the second monitor from my MacBook Pro (or if it goes to sleep) it jams all of the open panels onto the one display and then SAVES the corrupted workspace. I’ve got over 20 corrupted workspaces at this point.

   When I plug the second monitor back in, it doesn't fix itself, it's… more

   •  

   •  

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Eye dropper is missing

    The eye dropper is missing since version 25.0.1
    I am currently on version 25.2. Please advise.

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Unit increments for Large canvas documents have fractions

    Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. UI Glitches, but can still edit and save project

    Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.

    I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.

    •  

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Close, Minimize, and Expand Window Icons Missing

    When working on a file, the Close, Minimize, and Expand window icons are not visible and cannot be used. I can only use them once I fully close out from all projects in order to close window. Please see images attached to see issues.

    •  

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. bring forward send backward NOT WORKING!!!

    THIS IS ONGOING ILLUSTRATOR BUG.

    bring forward send backward NOT WORKING
    either as a pull down menu function nor as keyboard shortcuts.

    Illustrator 23.01 cc 2019
    Mac desktop
    Mojave 10.14.6

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. 保存したワークスペースが再現されない

    Windows10 pro
    illustrator v25.1

    ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
    v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
    1列のまま復元されるよう、修正してほしいです。

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Decimals are divided by point instead of comma

    After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.

    Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Selection of many objects across layers causes Illustrator to stop responding.

    Running Windows 10 Pro and Illustrator v 25.1.
    Opened existing illustrator file
    Unlocked a layer of my design
    Attempted to select all items within that layer.
    Expected: Items are selected and can be manipulated
    Actual: Illustrator stopped responding.

    I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.

    I cannot provide my file, but I will provide further details:

    The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue with some sub-layers, but not others.

    One sub-layer is a Braille alphabet representation that includes 26 groupings of 6 ellipse objects, each of which appears separately in the Layers window. Notably, a similar layer of 26 groupings of 1 ellipse and 2 lines each (graphical representation of flag semaphore alphabet) can be selected with no problem, despite a similar Layer structure. The Braille has 156 base objects, and the Flag semaphore has 78.

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: Illustrator.exe
    Application Version: 25.1.0.90
    Application Timestamp: 5fe2488c
    Hang Signature: 22d0
    Hang Type: 134217728
    OS Version: 10.0.19041.2.0.0.256.48
    Locale ID: 1033
    Additional Hang Signature 1: 22d047c84bbb39d272b6071d7179c59b
    Additional Hang Signature 2: 629c
    Additional Hang Signature 3: 629cc9817ef4a2fae3b3acc720fdec68
    Additional Hang Signature 4: 22d0
    Additional Hang Signature 5: 22d047c84bbb39d272b6071d7179c59b
    Additional Hang Signature 6: 629c
    Additional Hang Signature 7: 629cc9817ef4a2fae3b3acc720fdec68

    Running Windows 10 Pro and Illustrator v 25.1.
    Opened existing illustrator file
    Unlocked a layer of my design
    Attempted to select all items within that layer.
    Expected: Items are selected and can be manipulated
    Actual: Illustrator stopped responding.

    I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.

    I cannot provide my file, but I will provide further details:

    The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Entire GUI Break at random intervals

    1.)
    Adobe Illustrator Version: 25.1
    OS: 64x Windows 10 Home 1909
    CPU: I7 7700
    GPU: Nvidia GTX 1070 8gb
    RAM: 2133MHz 48gb

    While using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.

    The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from there.

    2.) Attempted to use the GUI to save the unsaved work I had been doing up until that point, and proceeded to attempt to use all of the GUI that was visually accessable to record the effects of the issue on the GUI, and then I used task manager to force quit the Application to preserve the work I had been doing before re-opening the application, recovering my work, saving it, and then continuing to work. I did this for all the 3 times I have encountered this bug so far.

    List of the issues I have recorded when this bug occurs with my setup:

    All Utility windows that require input to appear are transparent but are still present, only the text fields are the proper opacity;

    All text fields that have appeared previously are persistent until closure of the application;

    All text fields have either improperly scaled entry fields, improperly sized characters, consist of the entirely wrong font all together, the right font and scaling but are improperly bound and extend past where they would normally no longer print, are in the wrong location entirely, a combination of the listed issues, or have none of the issues listed;

    Selecting any other tab than the Properties tab in the rightmost group will not produce any result as the tab group appears to be frozen in its current state, though tabs within a collapsed tab group can be opened but anything other than a text field will be entirely transparent;

    Dialogue Boxes are transparent and cannot be interacted with;

    The toolbar on the leftmost side of the screen is frozen to the last tool used and does not update to the current tool in use;

    Upon tabbing out of the application and bringing it to the foreground once again the GUI will take upon a form akin to a completely blank page.

    All issues listed apart from the final item were encountered, and when possible displayed, in the Session depicted in the Attached Image

    it seems to me, in my very limited knowledge of application programming and the steps required to produce results, that Adobe illustrator is failing to update most of the utility aspects GUI apart from the Applications ability to actually view Vector documents.

    1.)
    Adobe Illustrator Version: 25.1
    OS: 64x Windows 10 Home 1909
    CPU: I7 7700
    GPU: Nvidia GTX 1070 8gb
    RAM: 2133MHz 48gb

    While using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.

    The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from… more

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Quick keys did not import to Beta

    When opening Beta my preferences had to be exported from regular Illustrator and imported to Beta. No big deal there... workspaces imported but quick keys did not.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. missing Character panel in the properties panel

    When I select some text, 'character' panel is gone (illustrator 2020 for mac). But when I click 'edit clipping path', I am not able to select certain text for editing. Could you please help solve this issue. Thanks in advance!

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close