Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
969 results found
-
[Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles
By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.
They become temporarily visible again after deleting the following files:
1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst
2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst
Sometimes I also have to reboot the system to make the profiles visible.
Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.
2 votes -
AI 29.1 - Missing New Help Bar
The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.
Using macOS Sonoma 15.1.1
2 votesHelp Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
-
Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
2 votesA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
-
Tools don’t get removed from a toolbar when using Edit Toolbar to edit it
Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.
Version of Illustrator: 28.7.1
OS: Mac Sonoma 14.6
Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
Expected Result: Tool will be removed from toolbar.
Actual Result: Tool is not removed from toolbar.2 votes -
Isolated group bar covers contextual task bar
Isolated group bar covers the contextual task bar if the bar is at the top of the window.
2 votes -
Do not loose focus for the Scale dropdown’s field in Export for Screens dialog after we choose a value
在“导出为多种屏幕所用格式（ctr+alt+E）”对话框中，选择“高度”“宽度”“分辨率”后，“缩放”编辑框应自动获得焦点，这样在选择上述选项后就可以直接输入所需数字，减少使用鼠标激活编辑框的操作，更加高效，体验更好。
2 votes -
Copy/Paste formatted text is broken
Mac M1 Pro, 16Go, macOS 14.5
Illustrator 28.5When I copy/paste formatted text into a new text frame or at the text cursor place, the formatting is lost.
It seem that the formatting of first paragraph is applicate to all paragraphs.
Kerning adjustments is also lost.2 votes -
Translate Mistake
In the "Your files" in homepage and language setting as Traditional Chinese , there is a existing mistake about translation. In English, the word "Replicate" should be translated as "複製" in Traditional Chinese, rather than "复制" it's in Simplified Chinese. Hope your company can translate corresponding to the local language.
2 votes -
New document screen doesn't close upon creating new document, locking me out of program
The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never…
2 votes -
Pop-ups won't close in magnified view setting.
When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.
I've had this issue with other…
2 votes -
Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
2 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
-
Shift + F puts screen in presentation mode.
WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.
I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...
2 votes -
Column can't be resized in the variable panel
If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
Normal table columns can be resized; dunno why this one isn't.2 votes -
カラーウィンドウの改善
以前からカラーの数値入力はTabキーを使用して移動していました。
2024年版は#が追加され、そこから更にTabキーを押すと上に移動せず全てのタブが閉じてしまいます。
タブを閉じずに上の入力に戻るよう改善をお願いいたします。2 votes -
Can't go full screen on Mac
The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1
2 votes -
Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.
1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
2) Scroll up or down to adjust its value.
3) Scrolling up will result in decreasing the value.
4) Scrolling down will now result in increasing the value.This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
Please, fix it.2 votes -
Incorrect handling of mouse clicks on the Home Screen
On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.
Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.
Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events),…
2 votes -
Window keeps resizing
The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.
Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!
2 votes -
Can't move the Recolor Panel on a small screen
My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.
2 votes -
Cannot select multiple files from creative cloud to place
ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.
2 votes
- Don't see your idea?