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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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947 results found

  1. Flash opening & closing of panels! even in older versions and tried multiple installation too!

    UI panels like layer, color, appearance, etc., are expanding & collapsing itself. Looks like flashing panel.
    I tried installing an older version & beta got the same problem—multiple installations, opening/ closing. NOTHING WORKED!

    Due to this, I'm unable to use any AI projects & my client work is getting delayed.

    Maybe it could be my PC problem but I don't get it & Please help.

    1 vote

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  2. [Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field

    When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.

    Interestingly, Polish characters work just fine in text boxes and in the layers panel.

    1 vote

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  3. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  4. Green arrow appears in the top left corner after using a keyboard shortcut

    How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks

    1 vote

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  5. Input fields not working properly, close and get unfocused

    Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.

    1 vote

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  6. Illustrator Crashed, Ruined My Workspace and Preferences.

    Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

    1 vote

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  7. Dimension Tool panel as a tool subgroup instead of a floating modal panel

    If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.

    1 vote

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  8. Asset Export picks up illegal characters from Sublayers

    Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.

    My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.

    2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.

    A bug plain and simple. Wanted to pass it along.

    1 vote

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  9. 1 vote

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  10. Show all tools on big display

    I have a huge screen, why not show all tools in Advanced mode?

    1 vote

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  11. Text Input Fields Displaying as Broken Text

    Sonoma 14.5 running on MacBook M1 Pro.

    All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.

    The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.

    1 vote

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  12. Previews in the Font Family dropdown are rendered as scaled up, pixelated

    Illustrator 28.5 on Mac OS Sonoma 14.5

    Since the latest illustrator update the font dropdown list is pixelated

    1 vote

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  13. Partage d'écran: «conversion des éléments déplacés au format EPS»

    Lorsque j'utilise Illustrator avec le partage d'écran, déplacer une image et très compliqué.
    Lors du déplacement d'une image, le pop-up « conversion des éléments déplacés au format EPS » apparaît plusieurs fois. Très souvent lors du déplacement d'une image, la connexion au Partage d’écran se coupe et il faut attendre un certain temps avant que la connexion ou Partage d’écran se fasse de nouveau.
    Tous les autres logiciels de la suite, Adobe Creative Cloud fonctionne parfaitement. Je ne rencontre ce problème qu'avec Illustrator.
    Illustrator est installé sur un Mac studio, 2023, avec une puce Apple, M2 Max et Sonoma 14.5
    L'ordinateur utilisé…

    1 vote

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  14. Custom/saved workspace doesn't update toolbars the first time

    After I choose a saved workspace, the toolbars don't get updated/repositioned until I choose the saved workspace the second time from the window>workplace menu. In the first attempt, it positions the toolbars somewhat but not properly/fully. Therefore each time I have to go back and choose the saved workspace once more to get everything positioned how it is set.

    1 vote

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  15. Info palette’s fields are misaligned

    The Info palette fields have been misaligned for years. Would you fix it please?

    1 vote

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  16. Bug - Blank Workspace

    When I open an AI file there seems to be a 80/20 chance that it will not display properly. As the file is opening I can see everything but the moment it's fully loaded the workspace goes completely blank (gray without an artboard). I can still see toolbars and can move around the workspace. I can even select all and delete unseen assets but I can't draw new ones.

    I have to close and reopen the file multiple times until it happens to show up. I've already tried:
    • Resetting Preferences
    • Uninstalling and reinstalling Illustrator
    • Renaming the UXP/other…

    1 vote

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  17. 포토샵과 연동이 안돼

    I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve

    1 vote

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  18. Horizontal scroll doesn't work

    When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.

    1 vote

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  19. Crash when clicking on options in … (More Options) popup in the Properties panel

    This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

    I remember I reported that while ago, but got no reply and obviously no attention from support team.

    Top of the crash report:

    Process: Adobe Illustrator [44604]
    Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 28.3.0 (28.3.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2024-03-23 20:18:35.4441 +0200
    OS…

    1 vote

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  20. Paste in front places objects in a wrong position

    Just updated to Illustrator 28.3 on macOS Ventura 13.4 on iMac 19,1.
    Paste in front is fine on current artboard copied from. But paste in front does not land in corresponding location on another target artboard.
    i.e. - copy text or art from artboard A. Paste in front artboard A lands in exact same spot. Paste in front artboard B (same size, but to the right of A) lands at -6.568" @ 139.125° from artboard A location (up and to the left). Artboard C (2nd document) lands up and to the left -19.6735" @ 169.064° of expected location.

    1 vote

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