Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
946 results found
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Recently opened file not visible when starting illustrator on Mac OS
When opening illustrator for the first time the recently worked files are not shown on the home page.
My MacOs Big Sur 11.5.2
Illustrator Version 25.4.11 vote -
Shift + mouse3
Shift + mouse3 activate Rotate view tool, but this not work.
1 vote -
"Filter recent files" text input over everything
AI ver: 25.3.1
OS: Big Sur 11.5.21 vote -
Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1
I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.
I'm on version 25.4.1 on Windows, no plugins, no tablet.
Things I've done to try and remedy this:
-Restarted program
-Restarted Computer
-Tried to clear preferences (several times alt+Ctrl+shift on startup)
-Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,…1 vote -
Artboards and Smart guide heads up displays do not show data, just gray boxes
none of my dartboards have their numbers Iartboard 1, dartboard 2, etc.) nor does the heads up measurement box of the smart guides show any data, it is just a gray box. The attached file only shows the lack of numbering of the artboards, not the smart guide heads up display
1 vote -
キーボードショートカットの設定が機能しない
キーボードショートカットの内、変形ー移動コマンドのショートカット Shift+Ctrl+Mキーが機能しない。ショートカットの設定ではこのように設定されている。他のショートカットは正しく機能しているようだ。
1 vote追加情報がありませんので、こちらは仕様ということで対応完了とさせていただきます。
コメントはオープンとしておきますので、何かありましたらコメントをご記入ください。今後ともよろしくお願いします。
Illustrator チーム
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Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.
The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.
1 vote -
Panels stick to the second monitor
Adobe Illustrator v.25.3.1
Since the last update when i open the software (using two screens) the execution boxes (properties, tools, layers) are separated into screens.
I don't know if this is a version error, but as this has never happened to me I need help.
xoxo
1 vote -
Champ de texte invisible
Tous les champs de texte ne sont plus visibles quand ils sont sélectionnés
1 vote -
レイヤー名が入力しづらい
Mac mini (M1, 2020)
Bigsur11.4
Illustrator25.3.1日本語の変換周りの問題かと思うのですが、レイヤー名が入力しづらいです。Photoshopでは問題がないので、Illustrator固有の問題か、私の環境がIllustrator上でのみおかしいのかと思います。
レイヤー名を変更しようとする時、
１・バックスペースで消去しようとすると文字が確定してしまう
２・Tagキーで変換候補を選択しようとすると文字が確定してしまう伝わるかどうか不安ですが、動画を添付します。
ずっと困っているので解決したいです。1 voteIllustrator 製品版フィードバックへご協力いただきありがとうございます。
日本語の macOS のシステム環境設定＞キーボード＞入力ソースの「推測候補表示」が有効時に表示される変換候補ポップアップリストは、「Tabキーで予測された単語を選択」できる仕様です。
しかし、Illustrator の場合、 Tabキーでは変換候補リスト項目の移動はされずに、パネルやダイアログ UI 上の次の項目に移動され、変換されていない文字が確定入力されしまうことを確認いたしました。
追跡調査を行っております。
開発の進展などがありましたら、こちらでご報告いたします。
よろしくお願いいたします。Illustrator チーム
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Bounding Box is invisible on Apple display, but not on MacBook
I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)
1 vote -
Navigator contents not filling up window
I posted this in the forum too.
in the latest update, contents of navigator do not fill the window.Not only that, they are not even centered.
Navigator options are set to "view artboard contents only".
I tried checking/unchecking, but same weird beahviour.
So here are some screenshots.Illustrator window, and then Illustrator Navigator. Not only do the artboards not fit the window, they are cramped on the right side.
The second pair shows Ps behaving properly. You can notice behind PS Navigator is Ai Navigator and size discrepancy.
Is this a bug to be fixed?
Please bring back previous…1 vote -
1 vote
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Tool Tip for the "Get familiar with illustrator..." button doesn't go away
Unable to close this tool tip.
No text is showing and it doesn't go away.
I've uninstalled/reinstalled.
This happens for 25.23.0 and 25.23.1 - which I've tried.Changing the view to Presentation View and escaping out of it moves the box to the bottom right.
1 vote -
I can't see my workspace
I open AI and all my tools bar, control bar and work space are disappear.
About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.1 vote -
Thumbnail in Library is cropped
Hi, I made a wing which I have used 3D rotate function and another effect. so when Added the transformed object to library. it coropped arround the original design and cut off the bottom part of the transformed object. I hope the picture explains it enough.
1 vote -
selected points don't appear to be selected
When I use the Group Select, or the Direct Select tool, often the "anchors" will don't appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
I've also seen instances of the opposite--when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")1 vote -
Leading space drop down menu
Hey Adobe, on my Mac mini m1 the leading space from the contextual menu's is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. ( I'm working in a 4>2k scaled mode on my screen)
1 vote -
Issue with Illustrator starting page screen
Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.
1 vote -
Selection in the right pane
Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
This bug was not present in the former versions of Illustrator (Windows).
Regards,
Pascal Garin1 vote
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