371 results found

1. Consistent Display Bug

   1. MacBook pro 2021, big sur 11.4
   2. version 25.3.1

   On textured illustrations or illustrations using clipping masks, solid white boxes/sometimes pixel shapes sometimes larger, will appear. Some components I can zoom close enough in that they disappear, but some sketches I would be zooming in so far as to crop the sketch before the white boxes disappear.

   It is not the same as before where clipping masks would look completely unclipped. This is a different glitch in the newest update. It makes it so in order to take a screenshot of a sketch, I need to close and save and open the file in preview.

   1. MacBook pro 2021, big sur 11.4
   2. version 25.3.1

   On textured illustrations or illustrations using clipping masks, solid white boxes/sometimes pixel shapes sometimes larger, will appear. Some components I can zoom close enough in that they disappear, but some sketches I would be zooming in so far as to crop the sketch before the white boxes disappear.

   It is not the same as before where clipping masks would look completely unclipped. This is a different glitch in the newest update. It makes it so in order to take a screenshot of a sketch, I need to close and save and open… more

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2. Illustrator stürzt nach Umschalten auf "Pfadansicht" ab.

   Windows 10 - Illustrator 25.3.1

   Ein Dokument in welchem ein 1px Raster mit 4 Unterteilungen angelegt wurde, bringt nach umschalten auf die Pfadansicht das Programm zum abstürzen.
   Wenn ich den Raster ausblende, funktioniert Illustrator einwandfrei.

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3. canvas background disappearing

   view goes from white to checkerboard out of nowhere recently... maybe in the last week or so? seems like a bug that needs to be addressed

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4. 合成フォント使用時に、欧文書体のベースラインがずれる

   1. macOS Catalina 10.15.5 Mac mini (2018) プロセッサ／3.2 GHz 6コアIntel Core i7 メモリ／16 GB 2667 MHz DDR4 グラフィックス／Intel UHD Graphics 630 1536 MB

   Adobe illustrator 2021(25.2.1)

   2.問題が発生したときに実行していた手順
   和文と欧文で合成フォントを作成。
   今回は「TBゴシックstd」と「Berthold Akzidenz Grotesk」を使用。
   Berthold Akzidenz Groteskのサイズを112%、ベースラインを-2%に設定。
   テキストをアウトライン化時に発見。

   3.想定していた結果
   普通にアウトライン化される。

   4.実際の結果
   GPUプレビュー使用時に合成フォントの欧文ベースラインが正しく反映されて表示されない。
   検証したところ、フォントサイズ24ptまではベースラインの数値が反映されず0%で表示。25pt以上でズレて表示される。
   25ptで一番顕著にズレが発生し、フォントサイズが大きくなるにつれてズレ幅が少なくなっていく。
   アウトライン化すると表示からズレて、（おそらく）ベースラインに入力した数値が反映された位置でオブジェクトになる。

   入稿時などにアウトライン化する際にズレが発生するため非常に危険です。

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   Need More Info  ·  PCM Maro responded

   こちら「合成フォントで欧文フォントのベースラインが正しく反映されない」という問題ですが、ご報告いただいたフォント以外の組み合わせの合成フォントで再現いたしますか？
   他のフォントで検証しておりますが、再現できませんでした。

   お手数をおかけしますが、ご確認くださいますよう、よろしくお願いしたします。

   Illustrator チーム

5. Pathfinder Issue - fill not snapping to path in different situations

   This has been happening to me repeatedly for months during different applications of using the pathfinder tool. Usually with using the exclude option. A part of a shape – in the attached case, outlined letters – will be partially filled even though the path shows that they are not filled. It also doesn't seem to matter if I subtract the shapes using the Shape Builder tool or the Pathfinder. I still end up with color filling areas that should be subtracted and the path shows that they are subtracted. This is a process I use for separating files for printing and it is extremely problematic. When I save the file as a PDF, the issue disappears however some printers prefer for an AI file to be supplied and I don't know how it will end up looking on their end.

   I have had similar issues with outlined shapes and fonts without using the Pathfinder or Shape Builder tool. Upon being very zoomed in and seeing a fill not inside of a path, like slightly outside of the path or with gaps on the path.

   I expect fills to be inside their path whether I'm zoomed in or not. I need exactness in my vector files.

   Illustrator 2021 version: 25.2.1
   MacOS Big Sur version 11.2.3

   This has been happening to me repeatedly for months during different applications of using the pathfinder tool. Usually with using the exclude option. A part of a shape – in the attached case, outlined letters – will be partially filled even though the path shows that they are not filled. It also doesn't seem to matter if I subtract the shapes using the Shape Builder tool or the Pathfinder. I still end up with color filling areas that should be subtracted and the path shows that they are subtracted. This is a process I use for separating files for printing… more

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6. GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)

   The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1 MBP) have the issue.

   The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1… more

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7. Compound path using expanded fonts (certain fonts) not working correctly.

   Compound path using expanded fonts (certain fonts) not working correctly.

   Illustrator 25.2.1
   MacOS 11.2.3

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8. Illustrator v25.2.1 some excess cut after using shape builder tool or pathfinder

   Im on macbook pro 2018
   2,3 GHz Quad-Core Intel Core i5
   8 GB 2133 MHz LPDDR3
   Intel Iris Plus Graphics 655 1536 MB

   Got some issue wheen i created shape using shape builder tools, or pathfinder, i found some excess cut, and the shape moved on a small pixels.
   in the outline view mode, the excess cut is dissapearing,
   and when i turned off GPU rendering in preference, the excess is dissapearing too,

   then i compared v25.2.1 and v25.0, i dont found this problem in 25.0
   becasue im trying to open the same file in different version of Adobe illustrator, the excess cut is not exist in v25.0

   Im on macbook pro 2018
   2,3 GHz Quad-Core Intel Core i5
   8 GB 2133 MHz LPDDR3
   Intel Iris Plus Graphics 655 1536 MB

   Got some issue wheen i created shape using shape builder tools, or pathfinder, i found some excess cut, and the shape moved on a small pixels.
   in the outline view mode, the excess cut is dissapearing,
   and when i turned off GPU rendering in preference, the excess is dissapearing too,

   then i compared v25.2.1 and v25.0, i dont found this problem in 25.0
   becasue im trying to open the same file in different version of Adobe illustrator,… more

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9. GPU compativel indisponível

   NVIDIA GeForce MX250
   Driver não compatível

   Como é possível que um equipamento novo não seja compatível com a versão de vosso software

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10. GPU se desactiva perdiendo los perfiles de color en pantalla y tampoco permite ver Ajustes de Prueba ni Colores de Prueba

    Sin motivo al parecer se cambiaron los colores de los PSD linkeados perdiendo los perfiles de color. Se cambió a CPU y no puedo volver a GPU porque aparece en gris, al igual que Ajustes de Prueba ni Colores de Prueba. Al ir al Menú Edición/Ajustes de Color aparece "Emular Adobe Illustrator 6.0". Reinicio Illustrator y al abrir cualquier documento elimina los perfiles incrustados en él.

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11. Illustrator 25 very low with ICC profiles other than appleRGB and sRGB

    Hi,
    Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
    The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
    Here is a video showing the problem:
    https://youtu.be/S4SKBE7Zn8c

    Mac OS 10.15.7
    Mac Pro 2014
    64gig Ram
    2 Graphic adpater Firepro700
    4 Displays (Eizo 27", 2560x1440px hardware calibrated; Eizo 31" 4K, hardware calibrated, Eizo24" hardware calibrated, Eizo 24")

    Hi,
    Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
    The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
    Here is a video showing the problem:
    https://youtu.be/S4SKBE7Zn8c

    … more

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12. Video driver error

    I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.

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13. GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries

    In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

    I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an RGB document and the GPU stops working. The only work around is to "Place a copy" of the libraries image.

    In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

    I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an… more

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14. View using GPU not functioning on document after updating to version (25.2.1)

    MacBook Pro (Retina, 15-inch, Mid 2015)
    2.5 GHz Quad-Core Intel Core i7
    OS: OS X
    Version: 10.15
    System Architecture: x64
    Built-In Memory: 16384 MB

    GPU Info:
    Illustrator Version: 25.2.1
    Number of Displays: 1
    Number of Drivers: 2
    Driver[0] Name: Intel Iris Pro Graphics
    Driver[0] Adapter RAM: 1536
    Driver[1] Name: AMD Radeon R9 M370X
    Driver[1] Adapter RAM: 2048
    DefaultEnableGPU: 1

    Document defaults to CPU preview, the View using GPU option is grayed out. I have opened the document in a previous version of Illustrator (24.3) GPU display works fine.

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15. Problème de couleurs des images bitmap !

    Problème d'affichage de couleurs des images en bitmap depuis la dernière mise à jour (illustrator 25.2.1).
    Pareil pour Photoshop qui affiche encore des couleurs différentes.
    Matériel utilisé : iMac

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16. Cannot Preview - Mac m1

    Cannot Preview in Illustrator on Mac m1, running Mac OS 11.2.3.
    I just upgraded Illustrator. I have worked on this file for a couple of hours. It is a file with several items and many paths. All of a sudden I lost Preview mode. Even after restarting the computer, I cannot get the preview back on all of these items by using Command Y. I manually turned on eyeballs in the layers pallet, it turned on a couple of items but then warning dialog appeared again. I don't know if this is a bug or my computer gone awry..

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17. Text edits dont show in GPU mode

    Windows 10 20H2
    Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
    Illustrator 2021

    On going issues since if i remember 2016 or so.

    When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

    I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

    Icant understand why such an issue is still present?!

    Why not stop adding new features and fix old bugs. Go over all these issues and fix them before you implement new features and possibly break stuff.

    This Windows is more then capable, this seems to be an issue with GPU implementation.

    See attached vide. Notice how in outline mode the text is visible and regular mode it is not. Then moving it updates the preview. Zoom show the text for split second but keeps showing old text after that. This video here is on CPU mode, so both modes actually show it.

    I think this is due to large files linked in. Ive seen before that illustrator has very poor update refresh when document is heavy. Even though files are linked. Perhaps a mode like InDesign needs to be introduced where linked files show low res. Like you can do with EPS, which is that dinosaur file format

    Windows 10 20H2
    Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
    Illustrator 2021

    On going issues since if i remember 2016 or so.

    When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

    I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

    … more

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18. Artwork becomes blueish when zoomed in 400%

    When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image

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19. Pathview/Edges Problems

    iMac (Retina 5K, 27-inch, 2017)
    3,8 GHz Quad-Core Intel Core i5
    32 GB 2400 MHz DDR4
    Radeon Pro 580 8 GB
    macOS Catalina (10.15.6)
    Adobe Illustrator (25.2)

    Path are not completly visible.
    Edges are not shown as they are.

    Without GPU the Edges and Path look normal. But its to slow to work with.

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20. "View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image.
    - Delete the image from your AI file, close your AI file and reopen it and relink the new image.

    Additional keywords for people searching:
    - Scrub zoom, Scrubby zoom

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. … more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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