Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
342 results found
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New file closes when I create a document
Can't create a new file, the tab closes instantly and I can't choose the size and create it
1 vote -
Any document created using Film & Video document profile gets a second 14400×14400 artboard
When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.
1 voteThe second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
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Artwork moves separately from its artboard when Undo is called
when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in…
1 vote -
Multiple renames of the work area cannot be sequenced
Multiple renames of the work area cannot be sequenced
For example: A-1, A-2...and so on
The version before the update can be done.1 vote -
アートボードの名前変更
アートボードの名前変更の際、入力状態でショートカットキーによる言語の変更ができない。
メジャーアップデート以前はできていました。1 vote -
Multiple Artboards only saving as main file name
When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.
Mac Ventura 13.5.1
Illustrator Desktop Version 27.8.11 vote -
Artboards are deleted after I close the program
I was working on a project with multiple artboards. I closed and reopened the program and all the artboards except the second one were deleted and the second artboard became "Artboard 1".
I tried it multiple times and this happens everytime.I'm on windows and version 27.9
1 vote -
Share for Review doesn't push the comments into Illustrator
In Illustrator 27.5 I don't get any comments. They are on the website. They don't get synched with Illustrator. Synching is turned on. I have rebooted and reset the preferences.
1 vote -
Illustrator becomes extremely slow with more than 20 artboards
Currently there are massive slowdowns when adding artboards. Once I get above twenty, even if there are only simple vector graphics are text it get extremely slow. Please fix, thanks.
1 vote -
export as artboard does not work
when i open illustrator and do my work lets say like 8 artboards and i want to save them one by one different pdf files when i do save as and say only artboard number 1 it does not save only 1 it saves whole other artboards with it too i notice that only because it consumes too much space and i can only see the other hidden artboards if i open the saved pdf with illustrator only
i'll Leave a example file for the issue in down below
1 vote -
Multiple Artboards X and Y axis not resetting
This is a new issue: normally the X and Y axis reset when you click on an alternate artboard but recently, it's maintain the X and Y of the first artboard. My sample is a 4"x4", 4-artboard layout, and the shape is on artboard 2, horizontal to artboard 1.
1 voteThe problem got solved by enabling artboard rulers instead of global ones via View > Rulers menu.
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Artboard duplication messes up masks
Masks linked, all objects unlocked, drag to copy artboard and content leaves mask messed up on OLD/ORIGINAL artboard. Please fix.
1 vote -
Guides cannot be moved or deleted
MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.
1 vote -
Trouble Opening a Document
I press on my documents to edit and it won't open up. I don't know why.
1 vote -
Ouvrir fichier
Illustrator n'ouvre pas la fenêtre du document mais le considère néanmoins comme ouvert, il faut redémarrer Illustrator pour que la fenêtre puisse apparaitre.
1 vote -
Zeichenfläche beginnt nicht bei x0 y0
- MAC OS BIG SUR 15.5.1
- Illustrator CC 25.4.1
Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.
Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.
Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
Das Problem gibt es in den älteren Versionen nicht!Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.
Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…
1 vote -
PDFs saving two pages when I only have one artboard
Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.
Windows 10 64 Bit / Illustrator 2022 (26.0.1)
1 vote -
Artboard modification gets applied to the wrong artboard
When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
It did it for naming the artboard but also scaling it to the illustration.
Manually scaling works.1 vote -
Problemas ao tentar duplicar um artboard
Hoje comecei a ter problemas ao tentar duplicar um artboard no illustrator, arrastando junto a tecla ALT. O programa está atualizado e mesmo reiniciando-o, o erro permaneceu (imagem 1). Ao tentar copiar e colar, deu outro erro (imagem 2).
1 vote -
Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.
MacOS 11.3.1
MacBook Pro 13 Inch M1 2020
Illustrator 25.4.1Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.
• Switching off GPU acceleration does not make anything better.
• Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…1 vote
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