340 results found

1. 作成したガイドレイヤーを削除すると、消えずに増える

   1. macOS(Mojave 10.14.6) Illustrator2021(25.2.3)およびIllustrator2018頃から 2.レイヤーパネル上で作成されたガイドレイヤーを削除。 (この時のガイドレイヤーは同一環境で作成された.Aiデータの場合も、別環境で作成された.Aiデータの場合も含みます。また、削除に関してもレイヤーパネル下部ボタンでの削除、キーボードのdeleteを使用した場合どちらも含みます。）
   2. ガイドレイヤーが、通常のレイヤー同様に削除される。
   3. ガイドレイヤーは削除されず、何も描画されていないように見える空のレイヤー(レイヤー名はガイドレイヤー)が複製される。元の削除操作を行ったレイヤーは複製されたレイヤー同様に何も描画されていないように見える空のレイヤーになる。再度、複製されたレイヤーと元の削除したいレイヤーをレイヤーパネル上でまとめて選択し削除すると通常通りに消える。
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   Need More Info  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。
   質問がございます。

   Illustrator にはガイドレイヤーという機能がございません。
   検証のために、ご報告いただいたガイドレイヤーの作成方法手順をお教えください。
   よろしくお願いいたします。

   Illustrator チーム

2. Artboard and acrobat trim box

   Hi

   This file has an artboard size of 10mm in illustrator, yet when opened in acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?
   Many Thanks
   Paul W

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3. Copy/Paste from AI to PS or ID scales object to 1/10

   My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings at 300 dpi so that shouldn't be the issue.

   My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings… more

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4. inconsistent covert to artboard

   If I attempt tp select a pattern inner boundry to convert to an artboard it doesn't always work. In fact I have to keep tapping it like some secret atari code and maybe it only takes 2 min or maybe it never happens and I have to turn off the computer before I smash it. Please make the conversion to an artboard easier, or at least make it easier to export patterns into a file for use elsewhere. Right now you have 100s of different ways to do it and they each have a problem. This was the best way, convert to artboard, and now it isn't because the program suddenly gives me a big "******** guy."

   If I attempt tp select a pattern inner boundry to convert to an artboard it doesn't always work. In fact I have to keep tapping it like some secret atari code and maybe it only takes 2 min or maybe it never happens and I have to turn off the computer before I smash it. Please make the conversion to an artboard easier, or at least make it easier to export patterns into a file for use elsewhere. Right now you have 100s of different ways to do it and they each have a problem. This was the best way,… more

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5. Artboards not visible in list

   I have 3 artboards...but only one shown in the list.
   See screenshot, systemInfo.txt and AI file.
   Export for Screens also lists one artboard.

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6. Align Left Not working, AI 25.2.1, Mac OSX 15.7

   Align Left Not working with large and/or many grouped objects.

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7. illustrator2021 artboard

   If you open another version (CC2019, etc.) in illustrator2021, the X-axis and / or Y-axis of the artboard will shift by about 0.0001 (fractions will appear).
   I would like you to teach me some good solutions or improve them.

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8. If computer or illustrator crashes, when reopening recovered files all linked images are missing.

   If illustrator crashes or computer crashes when reopening illustrator, the linked files are all missing. A dialogue box says something like "Can't find missing file "." . . " as it would normally do if a linked file was moved out of the original folder. However, rather than the original filename showing between the "speech marks" all you get is a full stop/period "." and all linked files are missing. If you save the file that file then it will always have the items missing and there is now indication of what the file is in the linked files panel as it now says that image is embedded or missing.

   This can also happen when exporting for web and you cancel the save as it's saving using the escape key, boring the save. All linked image files then disappear and you have no indication of what they originally were by relinking.

   If illustrator crashes or computer crashes when reopening illustrator, the linked files are all missing. A dialogue box says something like "Can't find missing file "." . . " as it would normally do if a linked file was moved out of the original folder. However, rather than the original filename showing between the "speech marks" all you get is a full stop/period "." and all linked files are missing. If you save the file that file then it will always have the items missing and there is now indication of what the file is in the linked files panel… more

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9. Ich kann kein leeres neues Dokument mehr anlegen.

   Seit der neuen Version, ist es wohl nicht mehr möglich ein simples neues Dokument anzulegen. Ich habe es auf jeden Fall so schnell nicht gefunden und finde diese Verkomplizierung unverständlich. Stattdessen meldet sich hier Adobe Stock mit diversen Vorlagen. Wieso dieser Weg. Im Vordergrund müsste doch erst einmal die eigene Kreativität stehen, bevor man sich vielleicht von irgendwem inspirieren lässt.

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10. Missing canvas

    I used basically every option just to check if that'll help. I have no idea what I've done, it just disappeared when I was trying to delete all selections. It's still the same after restarting the program. Pls help. ;-;

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11. New Document dialog box text fields - highlighting of text fails consistently

    1. Illustrator 25.2.1 (64-bit) on Windows 10 Home

    2. Selecting the 'Create New' button on home screen (without no documents opened).

    3. When configuring the document on the right pane of the New Document dialog box, I expect to be able to (consistently) select text (e.g. width and height values) in the text fields by doing a press-and-drag to highlight it on the right pane of the dialog box.

    4. However, I wasn't able to highlight the text in the New Document dialog box. Instead, I have to press Backspace on the keyboard to delete the default before I can change them. Several tests have been done, and the result is the same.

    5. N.A.

    1. Illustrator 25.2.1 (64-bit) on Windows 10 Home

    2. Selecting the 'Create New' button on home screen (without no documents opened).

    3. When configuring the document on the right pane of the New Document dialog box, I expect to be able to (consistently) select text (e.g. width and height values) in the text fields by doing a press-and-drag to highlight it on the right pane of the dialog box.

    4. However, I wasn't able to highlight the text in the New Document dialog box. Instead, I have to press Backspace on the keyboard to delete the default before I can change them. Several tests… more

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12. Bounding Box changing sizes from entering it in to viewing it in PROPERTIES

    Hi, when I create a bounding box for a part of a vehicle wrap to be 52" x 98" or any size then view the size in properties it changes the size by minute amounts. Please see attached. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.

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13. Problem with Large Illustrator files when copying files to a new document

    Hi,
    We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and will be scaled to fit properly." This is not an option we can have as our files need to be the exact size we spec'd them to be so they fit our vehicle or wall that we are wrapping. We really do need to get this fixed ASAP. This didn't happen with the previous version I was running. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.
    NOTE: I tried to upload the jpegs showing the problem but I don't think it actually uploaded them. If you want the images please email me and I will send them to you via email.

    Hi,
    We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and… more

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14. Opening a v.24 file with v.25.2 illustrator doesn't work properly.

    I have to go ''file'' then ''open'' and after a long period of time (way longer than usual) it opens the files. If I click directly on file icon: it says corrupted file.

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15. Unités de mesure

    Bonjour,

    Il y'a un bug dans les unités de mesure.
    Lorsque nous créons un espace de travail de 1000 x 1000 mm celui-ci une fois exporté en Pdf fait 100 x 100 mm. Les unités par défauts sont indiquées en cm plutôt que mm et la conversion n'est as bonne.

    Merci par avance

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16. Erratic Behaviour When Selecting Large Amounts of Outlined Text

    When I select large amounts of outlined copy - 200+ words - all of a sudden my screen display is very erratic (see attached images - these are all shot from the same file it flickers like that until I deselect the copy).

    This has not happened in the past (this is something I have been doing on a regular basis for almost eight years now).

    The text is all outlined. The document size is 38x58 inches. It happens with or without layers (the document has 3 layers and the art is on the bottom layer).

    It does not happen on smaller amounts of copy (I don't know where exactly the breaking point is in terms of character count).

    This is happening on files that I had performed the exact same functions on almost a year ago - literally the same files with minor text updates.

    I am running an iMac:

    Retina 5K, 27-inch late 2015
    macOS - Catalina 10.15.7
    24 Gigs 1867 MHz DDR3 RAM
    AMD Radeon R9 M380 2 GB video

    I have the latest version of Illustrator I believe - 25.1 - there are no upgrades that I see in my account.

    This was not happening earlier in January. Just started this week (I don't do this every day so I can't be much more exact in terms of date, sorry).

    I don't have issues in any other programs, so I don believe it is a hardware fail.

    When I select large amounts of outlined copy - 200+ words - all of a sudden my screen display is very erratic (see attached images - these are all shot from the same file it flickers like that until I deselect the copy).

    This has not happened in the past (this is something I have been doing on a regular basis for almost eight years now).

    The text is all outlined. The document size is 38x58 inches. It happens with or without layers (the document has 3 layers and the art is on the bottom layer).

    It does not happen… more

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17. Get this resizing issue resolved ASAP please

    I have installed the new AI product via cloud services....I can't resize any documents at all.

    Please raise this very high as I'm sure it's effecting many cloud based users.

    Notification woud be great.

    Regards,
    Alistair

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18. Files not opening

    Files previously created in Illustrator 2021 are not opening with the recent updates.

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19. Saved selections change names when copy-pasting into a new document

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to determine if that is, in fact, a bug or an intentional feature.)

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to… more

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20. couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs

    couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs
    I think you should take better steps to solve it

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