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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Illustrator 25.0 Locked objects get deleted

    Hey, when selecting and deleting parts of an object the locked objects below also get changed.
    Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
    see Video

    1 vote

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  2. Height doesn't display correctly

    Some artboards are 200px which is correct. Other's that are similar have a width of 200px and a height of +16k. When trying to manually correct the height, it get's visually smaller than 200px.

    Version 25.0

    1 vote

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    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  3. MacOS - Image Crop False

    MacOS Illustrator verrsion 24.3
    Image crop function always doesn't work. It is always false. It happened in both of my MacBook Pro 16inch.

    1 vote

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  4. Update 24.2.1 tool box dissappears, how can i fix it?

    Update 24.2.1 tool box dissappears, how can i fix it?

    1 vote

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  5. toggle show / view all layers on all artboards not working ai 2020

    show all layers all artboards not working ai 2020
    have to click the eye to view each and every layer on each artboard/layer that is hidden.

    It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.

    The layers I have…

    1 vote

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  6. Horizontal and vertical paths have 0.0001pt height/width

    Illustrator v24.1
    macOS 10.15.4

    All strictly horizontal lines have 0.0001pt “H Value”, while all vertical lines have

    0.0001 pt “W Value”. If I manually type 0 in these fields, it reverses back to 0.0001pt. Using up and down arrows does not set this value to zero either.
    These same lines are 0pt height/width in the previous version of Illustrator.

    1 vote

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  7. Bug: Properties Window - Transform Width & Height Increments Changed

    When adjusting W: or H: values using arrow keys or middle mouse button scroll I expect to be able to increment by .125 inch values which has been the default for my time using AI. Now I increment by 1 inch by default, CTRL allows increments by .5 inches, and Shift increments by 8 inches! All of these are off by 8X from previous defaults.

    I noticed this with the previous update.

    Currently configuration:
    AI 24.1.1 (64 bit),
    WIndows 10 Home V 1909 OS Build 18363.720

    1 vote

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  8. Adobe Illustrator point location does not move when changing Y coordinates value by a hundredth.

    Adobe Illustrator 2020 24.0.1 on Windows 10 x64 Version 10.0.18362

    After giving an object a stroke of 5 and attempting to move a point in the bottom left corner, I discovered that it was not being consistent when being changed in the hundredths. When changing it, it appears to be the same as whatever position it was before. I expected the Y value 483.61 to put the location of the point somewhere in between the coordinates 483.6 and 483.611, but this is not the case.

    1 vote

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  9. Character Information in Properties Panel not appearing

    When I click on any text the Character information in the properties panel immediately disappears. The character information is only visible before I click with the Text tool. This is making it REALLY difficult to work with text.

    1 vote

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  10. Improper Dimension with Stroke (width and Height) - Illustrator 2019

    Everytime I apply stroke to the object, I adds it to the overall height and width. Which makes my workflow worst. It shouldn't add the stroke not until I expand the apperance/object. Or maybe if you guys could add an option/button/switch to weather we want Ai to add the stroke to the overall dimension or not.Would really appreciate your immediate response.

    Thanks.

    1 vote

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  11. Illustrator 24.0.1 ignoring me when I enter a new dimension for my closed path with stroke

    Hi all, I'm cross-posting here from the Adobe Community forums as suggested by someone who was able to reproduce this issue. I'm running Illustrator 24.0.1 on my 2015 Macbook Pro with MacOS Catalina 10.15.1. I actually just updated to Illustrator 24.0.1 to see if this problem would go away, but it still persists.

    I'm currently trying to increase the height dimension of my closed path in the Transform panel by +0.0001 inch, or .03 points (trying to transform the height from 23.157 pt to 23.16 pt, to match two other closed paths). However, whenever I click the object, input the…

    1 vote

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  12. scrollbar in the wrong place within panel

    The scrollbar should always hug the right edge of panel independent of panel width. However it does not. Looks messy. Please fix!

    1 vote

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    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for reporting the issue .
    We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
    1)Kindly provide the snapshot of the panel , Screen resolution ,Operating System detail and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

  13. Cannot press TAB to select character weight

    On the Properties panel, pressing the TAB key when you are in the fonts dropdown jumps directly to the font size, NOT the font weight as it should.

    In the Character panel the behaviour is correct.

    1 vote

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  14. Properties Panel won't stay open

    When I have the navigator and the properties panel on the right side on top of each other, the properties panel will close if I expand the navigator and vice versa. This has not been a problem in other versions.

    1 vote

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  15. X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on alert boar

    X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on the art board...the reading is incorrect. It’s up to me to manually manage the alignment. I tried using ALIGN, The align option is useless. I HAVE BEEN DOING THIS FOR AGES. I always trusted the the NUMBERS, BUT NOT LATELY. The X and Y readings in transform are NOT TO BE TRUSTED. Hence great stress. Please FIX the BUG. LOST MY FAITH ..., I wish I could go Back to OLD BUT STABE CS6...CS6, CS6*. …

    1 vote

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  16. Image trace

    using Imagetrace from properties panel no longer works after update to 23.0.3 working on MAC OSX 10.14.3

    Only way to get it to work is from Object > imagetrace

    1 vote

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  17. Renaming Character Styles Does Not Trigger Content Change

    Renaming a character style does not trigger content change.

    Thus, the asterisk does not appear above the file name (indicating content change), File/Save or CMD/CTRL-S are ineffective, and if one closes and re-opens the file the old names are still there.

    Have not checked Paragraph styles, or styles in other Adobe apps, but assume this bug would present there as well.

    1 vote

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  18. Changing leading with scroll wheel bug

    Character panel > Leading - when using the scroll wheel to change leading it auto jumps to max amount of 1285pt...very annoying

    1 vote

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  19. Opacity Issues when Selecting Whole Layer

    In the Layers panel, when you click the Select All circle to the side of the layer, all of the objects on that layer become selected. If you then go to the Properties panel and adjust the opacity of those objects, they appear to become more transparent yet you cannot see through them. ALSO, once you go back to selecting individual objects, or even manually selecting multiple objects, the opacity changes are not indicated in the Properties panel. Rather, they say 100%, even if you've adjusted the opacity by selecting all in the layers panel. I've attached a video for…

    1 vote

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  20. Cannot update links from links panel

    Cannot update links by clicking "update" icon in links panel or by going to panel menu > Update Links. They do nothing. I have to wait until AI shows the "Some links need updating..." alert and then confirm to update or I have to close/open the file.

    What the heck happened in the latest update(s)? Feels like all of the panels are super busted.

    1 vote

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