Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
107 results found
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Confusing repeated profile mismatch warning
When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
Using the Place command it will give you a warning about the Profile mismatch.
When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
This…2 votes -
Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
2 votesThe issue is believed to be fixed with Photoshop release 25.7.
Please test it and comment back if it now works.
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Embedding linked EPS files in an over-sized artboard cause them to shrink to 10% and moves
When using an over-sized artboard, when I embed a linked .EPS - the .eps is scaled down to 10% of the original size AND it is moved to a seemingly random location on the artboard. This only happens with .EPS files. .AI and bitmap files are fine - they stay in the correct location and correct size.
2 votes -
The "Placement options" in the document have been replaced with the computer's final settings
I placed an 'img-1.ai' picture in Document-A with the placement option set to Bounding Box.
After saving and closing it, I created a new document, Document-B.
In Document-B, I placed the 'img-2.ai' picture with the placement option set to Bleed.
After saving and closing Document-B, I reopened Document-A.
The placement option for 'img-1.ai' had changed to Bleed.Why does the placement option not follow the document but instead follows the last-used setting?
If I send the document to the client, they will see the incorrect layout.2 votes -
Linked ai file being cut off
a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.
2 votes -
Illustrator (still) cannot read TIF files.
When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.
There are reports on this page still open from 2021. When will this be fixed?
I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.
2 votes -
File adding images unnecassarily in file
When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.
2 votes -
rotating and croping causing jagged banding
Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.
2 votes -
Image trace bugged + presets
Presets are not working as before, constant error when turning on the preview mode.
Also, when I try to re-edit a traced image, I get a continuous error [UKCO].2 votes -
preview for tif images does not change after embedding
I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…
2 votes -
Bug fix: The odd placed linked image changing size or position or both, on opening.
The odd placed linked image changing size or position or both, on opening.
2 votes -
Changement de couleur à la réouverture de de mon fichier
Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.
Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1
Je
2 votes -
'Export as' SVG No Longer Includes Width/Height on Embedded Images
When exporting an AI file with an embedded PNG screenshot (added via File > Place) as an SVG, the <image> tag in the exported SVG file is no longer being created with "width" and "height" attributes.
This creates an error when trying to use the exported SVG in XMLmind (which states that there is no width attribute on the <image> tag), and I imagine in other contexts as well.
We're on an enterprise cloud subscription of Illustrator, so at any given time we're working with the most up-to-date version. In a similar file I exported to SVG back in January…
2 votes -
Unembeding image to .PSD change resolution
I noticed recently that on my new MacBookPro 16 - M1 Max on macOS 12.1 Monterey, with AI 26.0.2 when I unembed an image to .PSD format, the extracted image is resampled and the résolution is changed. Only PSD format does that. Choosing TIF is working as expected.
This is not happening on my old MacBook running the same AI version but on macOS Catalina.
So I don’t know where the bug is: On Monterey or in the M1Max Chip.
Bug ID - AI-4256151
2 votes -
Relink no longer works in most recent Illustrator
When I update links outside Illustrator, Illustrator no longer shows the links with the recycle icon. The relink button in the links panel is greyed out. The only way is to manually relink the files rather than the nice refresh there used to be! This is very time consuming!
2 votes -
1,macos10.15.7 Illustrator26.0 PhotoshopEPS形式画像を配置すると指定したサイズにならない psd形式は問題ない
この現象は、以前のバージョン CC2021までは発生しませんでした。
解決策がありましたらお教えください。
Windowsでは未確認です。2 votesIllustrator 製品版フィードバックにご協力いただきありがとうございます。
ご報告いただいた「PhotoshopEPS 画像を配置するとサイズが大きくなる」という現象ですが、再現できませんでした。
Photoshop の画像解像度ダイアログで「幅、高さ、解像度」が同じデータを各種画像形式で保存し、Illustrator 2022 に配置した場合は、同じサイズで読み込まれています。
いくつか質問させていただきます。
1. Illustrator 2022 では、全ての Photoshop EPS 画像ファイルで同じ現象が再現しますか？ （リンク、埋め込み）
2. Illustrator 2021 で新規ドキュメントを作成し、同じデータを配置しても問題ありませんか？
3. 各画像データを Photoshop で開いて画像解像度ダイアログで確認しても、同じサイズ設定ですか？
4. 確認しても「幅、高さ、解像度」が同じ画像データにも関わらず、やはり Illustrator への配置サイズが変わってしまうようでしたら、問題のデータを検証用にご提供いただけますか？
以上、お手数をおかけいたしますがよろしくお願いいたします。
Illustrator チーム
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Windows
１ Windows 10 Pro バージョン20H2／プロセッサ Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz／実装RAM 32.0 GB (31.8 GB 使用可能)／64 ビット オペレーティング システム、x64 ベース プロセッサ
2 Illustrator2021で作成したデータを2022（最新版）で開き、デザインのバリエーションの作成を行おうとした。配置されている画像は２つ。うち1点の差し替えを行った。（Photoshopデータのリンクを変更）。差し替えた画像の大きさを変更するため、リサイズを行ったところ、アプリケーションがクラッシュ。復元データにより、1つ前の手順まではデータが残っており、作業の続行ができた。が、再び同じ作業（配置画像のリサイズ）でクラッシュ。
3 続行したデータを開き直し、もう一度作業のやり直しをしようと思った。
4 ２つのリンク画像が消失した。『「」というリンクファイルが見つかりません』というアラートが繰り返し出る（「」というファイル名をつけたことはない）。エラーの起きていなかった配置画像も消失し、リンク情報そのものが消えてしまった。
5 エラーの起きたデータを添付します。確認のため、開き直しているので日付がエラーの起きた当時のものではなく、本日のものに書き換わっているようですが、保存はせずに閉じています。2 votesIllustrator 製品版フィードバックにご協力いただきありがとうございます。
日本語担当の PCM Maro です。
すでに再編集で問題が解決されているとのことですが、いくつか補足説明させていただきます。『「」というリンクファイルが見つかりません』というアラートの「」ですが、本来ならばカッコ内にリンクファイル名が表示されるのですが、クラッシュにより、ファイル情報が欠落してしまったと思われます。（通常はリンク切れでもファイル情報は保存されています）
今後、クラッシュが発生するような場合は、クラッシュ後に表示されるクラッシュレポートの送信機能をご利用ください。
また、クラッシュの再現手順が明確であるような場合は、こちらの UserVoice にご登録ください。こちらのレポートは対応終了とさせていただきますが、コメントはオープンしておきますので、追加情報があるような場合は、コメントをお寄せください。
今後ともよろしくお願いいたします。
Illustrator チーム
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配置画像のリンク切れ
macOS Big Sur ver.11.5.2 Illustrator ver.25.3.1 M1Universal
intele MacでパッケージをしたデータをIllustrator ver.25.3.1 M1Universalで開くと画像のリンクが全て外れます。
またリンクフォルダから1つ配置し直すと本来は全て自動的に読み込み再リンクされますが、これもされず全画像リンク処理をしなければなりません。
改善策をおしえてください。2 votes -
Placed images vanish
When system (Windows) crashes with Illustrator open, any placed or linked images are missing in the recovery file, thus rendering it unusable.
Warning appears, asking me to relink " " file (even if the linked file has a name), which I can't do due to missing information. Link palette is not displaying any information on what file it was either.
I have never seen this bug before, but it has happened the last two times for me, and is very unfortunate.Windows 10 Enterprise
Illustrator CC 25.2.12 votes -
Illustrator v 25.3.1 on Mac Big Sur 11.4 Drag n drop multiple photos not dropping
Adobe support support recommended I post here. When dragging multiple images from Photos, it grabs all images, but only drops 1 image. Copy and paste doesn't work either.
2 votes
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