7476 results found

1. Live text displaying incorrectly along with objects/outlined text

   1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

   2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in the T. When I outline the text, and view the file in outline mode the lines appear smooth and as they should.

   I've been speaking with adobe help on twitter, but none of the troubleshooting seemed to fix this issue, and I was provided this link to submit my issue.

   Thank you.

   1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

   2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in… more

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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2. Bugs avec Windows 10 Pro

   De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
   Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
   Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.

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3. Illustrator 25.1 (64 bits) doesn't open some files on previous versions

   When I try to open some files created a year ago, Illustrator show me an error window which explains that the program have tried to recover the file but partially. When I click open, only an artboard appears and nothing else.

   After that, I close the project and a pop up window ask to rate the recovery functionality. For now it is dreadful. Hope You can fix it soon

   Thank you very much

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Opening a v25 .ai file with illustrator v25.1 causing text issues

   I received an illustrator file from a client that was v25. I already had all the necessary fonts used in the project. I opened it with the latest version (25.1) and the text on almost every artboard was altered in some way. Often all the text in a text box was gone except for a few characters. After downloading AI 2020 I was able to open the project file with the text in tact.

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5. Get this resizing issue resolved ASAP please

   I have installed the new AI product via cloud services....I can't resize any documents at all.

   Please raise this very high as I'm sure it's effecting many cloud based users.

   Notification woud be great.

   Regards,
   Alistair

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6. Files not opening

   Files previously created in Illustrator 2021 are not opening with the recent updates.

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7. no puedo hacer que funcione mi Roland Cutstudio

   no puedo elegir el modelo del Roland que es GX24

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8. Hello Adobe Team,

   Hello Adobe Team,

   We are using Adobe Illustrator 25.1 Version,
   science we updated the 25.1 we are facing Hanging (Software Stop) Issue,

   and we are facing Performance Issue

   Kindly Suggest Us.

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9. disappearing text while converting!

   why does the text disappear when i do convert? please help.
   it causes a lot of trouble, when it goes for a print

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10. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at least address this bug first. Many people are using the Adobe Suite on these new machines, and I hate to see my other apps all mangled.

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at… more

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11. Recolor artwork screen size

    I can't access the Advanced options as the screen does not fit the max window size

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12. Illustrator Causes Crash of iMac

    System information is as follows:

    System: iMac (Retina 5K, 27-inch, 2020)
    OS: macOS Catalina 10.15.7
    Processor: 3.6GHz 10-Core Intel Core I9
    Memory: 64GB 2667 MHz DDR4
    Graphics: AMD Radeon Pro 5500XT 8 GB

    Adobe Illustrator Version: 25.1 (latest update)

    Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including the rest of the Adobe Suite).

    FYI, All other suggested fixes including turning off GPU performance, resetting preferences and disabling fonts (suggestions from support), did not solve the problem.

    If disconnecting the extra monitor continues to work, then this may be a sound temporary fix for others having a similar problem with a similar system configuration.

    Please fix this problem, though. I need to have my extra monitor working.

    System information is as follows:

    System: iMac (Retina 5K, 27-inch, 2020)
    OS: macOS Catalina 10.15.7
    Processor: 3.6GHz 10-Core Intel Core I9
    Memory: 64GB 2667 MHz DDR4
    Graphics: AMD Radeon Pro 5500XT 8 GB

    Adobe Illustrator Version: 25.1 (latest update)

    Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including… more

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13. Saved selections change names when copy-pasting into a new document

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to determine if that is, in fact, a bug or an intentional feature.)

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to… more

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14. 「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった

    ver25.1アップデート後

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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15. When exporting as PDF with password (to edit/copy), insertion point doesn't move to password entry field

    [macOS Big Sur 11.1, Illustrator 25.1]

    When saving as a protected PDF (require a password to edit/copy), as soon as you click the checkbox to enable that, the text insertion point always used to jump immediately to the field to enter the password. Now, nothing happens. You have to click the box. There are no other options in that area of the Save as window; you click the box to enable a password, and the only other option is to then enter that password. Always before, text insertion in that field activated immediately upon clicking the checkbox. Now, no. That's silly. Text entry is the only next step. There is no other step. You've just added a completely unnecessary click to something that never had one before. Please change that back.

    [macOS Big Sur 11.1, Illustrator 25.1]

    When saving as a protected PDF (require a password to edit/copy), as soon as you click the checkbox to enable that, the text insertion point always used to jump immediately to the field to enter the password. Now, nothing happens. You have to click the box. There are no other options in that area of the Save as window; you click the box to enable a password, and the only other option is to then enter that password. Always before, text insertion in that field activated immediately upon clicking the checkbox. Now, no. That's… more

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16. Illustrator Save as dialog box forgets custom size and position, other things

    [macOS Big Sur 11.1, Illustrator 25.1]

    In all previous versions of Illustrator, once you manually re-size and re-position the Save as dialog box, it stays that way -- at least until Illustrator quits. Its default size now it is tiny and unmanageable, and I have to re-size it every single time I save a file. Furthermore, it always defaults to the local user Documents folder, instead of the document's original folder. Finally, the entire file name AND EXTENSION are highlighted, when it always used to be just the file name. Change that all back, please.

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17. Random Freezing

    I just bought a 16" Macbook Pro (2019) and twice now while using Illustrator, the artboard freezes and I cannot save. All of the menus and tool bars and whatnot highlight like they are responding, but I cannot get anything on the artboard to respond and cannot save anything. Everything else on the mac seems to be working so it is not freezing the whole system. Please help! Do I need to return and get a new mac, or is this a software problem?

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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18. Swatches Turn to Spot Colours When You Add to CC Libraries.

    Swatches turn to spot colours when you add them to CC Libraries. It would be preferred to change that to process colours as default. Please!

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    0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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19. Cannot Save Illustrator CC and Mac OS 11.1 MacBook Pro m1

    Cannot save in any format. Previous file worked on saved fine.

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20. Can not update Illustrator or InDesign in Creative Cloud

    I need confirmation if the reason I cannot update is due to the Windows 10 version 20H2 by my company OR an issue on the Adobe side. I would like to escalate this matter internally if it is on our company's side. PLEASE ADVISE.

    From the manager of the Meritor Infrastructure team:

    At current I think we will not be beginning with the testing of the next version
    until at least February. The next version will be Windows 10 version 20H2.

    Please note that Windows 10 version 20H2 is anticipated to be unsupported by
    Adobe From October 2021, even though Microsoft will support this version until
    May 2023. So, after October 2021 those users who are using Adobe products
    may experience the exact same issue again even when using this new version of
    Windows 10. This is the reason why Adobe is facing continued criticism from
    (and actually losing some of) its enterprise customers.

    I need confirmation if the reason I cannot update is due to the Windows 10 version 20H2 by my company OR an issue on the Adobe side. I would like to escalate this matter internally if it is on our company's side. PLEASE ADVISE.

    From the manager of the Meritor Infrastructure team:

    At current I think we will not be beginning with the testing of the next version
    until at least February. The next version will be Windows 10 version 20H2.

    Please note that Windows 10 version 20H2 is anticipated to be unsupported by
    Adobe From October 2021, even though… more

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