Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7470 results found
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Simplify error
When there is typy to a path object, Path —> Simplify —> Convert to Straight Lines or ”Show Original Path” crashes all time when I use that command.
1 vote -
アートボードの複製で強制終了
1：os…windows10
バージョン…2020。2020/9/4時点で最新のもの
2：アートボードをショートカット（Ctrl+Alt）で複製
3：複製が実行される
4：毎回落ちます（強制終了）
5：なし1 vote -
Illustrator freezes up every +-20 minutes, unfreezes after alt+tab
Illustrator (24.2.3 & 24.3, possibly previous versions too), freezes every 20 minutes or so. Sometimes it doesn't happen for an hour, sometimes it happens twice or 3 times in 10 minutes.
When I say freezing, I mean freezing as if crashing (where the application gets a white-wash and then Windows pops up a message with a crash report message). The only difference is it doesn't give the "application crashed, send/not send" message. It just stays frozen, even when clicking on the application repeatedly (what usually causes the program to freeze etc). When alt-tabbing to another application and back, everything is…
1 vote -
Opening Already Open File Overrides Changes without Warning
When working on a file in AI, if you attempt to open the same file from the file explorer on Windows, any changes in the AI file are removed without warning, resulting in work being lost.
1 vote -
Extensions
Okay, so the new update of illustrator is still as laggy, as before, if not more, the extensions doesn't show up, nor work, you can't remove an extension and you can't add a new one.
And don't tell me to install it manually, because honestly, this is not why I'm paying a monthly subscription since 2015.If whenever I have a problem I have to go through a thousand threads and check a thousand suggestions, I have no idea why I'm paying a monthly subscription, when I can just buy another program ONE TIME.
Or use pirated versions :)So…
1 vote -
illustrator does not show my printer automatically
I have been using illustrator more than 3 years. After the last update, Illustrator does not show me the default printer in the computer when I command "print". I tries to save the file as PostScript file. I completely deleted the illustrator and all the adobe files and re-installed them back, but it didn't get fixed. I have several illustrator in several computers, and only one of them has this problem. Is there any solution for that?
1 vote -
Copy / paste not working - breaks text formatting and usually drops any vector content as well.
Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.
Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…
1 vote -
Can't Select Center Point of Symbol to Drag
After the latest update, I'm unable to drag symbols from their center point.
1 vote -
offset path doesn't work with simple shapes like a circle
OS: Windows 10
Illustrator CC 2020 Build 24.3 (64 Bit)
I can't offset any type of shape and do the "Ctrl + D" trick anymore
Steps:
1. Create a Circle
2. Click "offset path" button on the side menuI'm having problems with video attaching, so here's some snapshots
1 vote -
svg export fails to export image
for the current version of AI (24.3).
When exporting a svg via save-as with an artboard, images part of the canvas are not preserved, or exported, or linked. The resulting svg preserves the vector data, but anything related to the raster graphics is missing.
this behavior seems to be inconsistent, as sometimes masked images do export, while other times they do not.
1 vote -
Smart Guide glitch
I am making icons in Illustrator.
- Created a 1000px x 1000px file.
- Set horizontal & vertical guides at midpoints - 500px, so the intersection is accurate centre of the document.
- Using the pen tool, I hover to get the smart guide to snap to guide. BUT!!!! It snaps at position 500.5px not 500.0p.x Both horizontal & vertical are affected.The picture shows the "smart guides" assisting at the wrong point. The cursor vanished for the screenshot, but is hovering on "intersect".
I reset Illustrator settings & started a new file with no other items. Illustrator V 24.3.…
1 vote -
"Save a Copy" retains the first file name of first save and add's multiple "copy"
event after multiple "Save as" with different file names Illustrator will "Save a Copy" with a name of a first save and add's bunch of "copy". After several saves file looks like this "Business Card 1 copy copy copy copy copy copy copy" even after "Saving as" and working in a file named "Business Card 7"
1 vote -
Bug with end of line - Convert selected anchor point to smooth
When you have a line in illustrator where you:
Select using the direct selection tool (A)
Convert the point to smooth using (B)
And get the fabulus result (C).
BUT you also end up with point D where the alignment of the line is always vertical.1 vote -
illustrator is unable to save this file
I can't save or copy duplicate a copy of the file. Need to save second time attempt then there's PDF file stated... please help!
1 vote -
Cant Resize without restarting
When you use the selection tool on any object with the boundary box showing, sometimes you have to restart illustrator to get it so select the corner to resize.
1 vote -
Can't drag and drop an image from a folder on canvas
I can not drag photo from my PC folder to Illustrator. Dragging is done only on the folder page. I can not continue dragging on illustrator. Can anybody help me find the way? Thanks.
1 vote -
Changing a style of an Envelope Distort object (Make with Warp) doesn’t works
Changing style of wrap doesn’t works
1 vote -
Save not working
I am beyond frustrated! fix your freaking save function!!!!!!!!!!
Working at a professional shop where time is a high priority I don't need to spend 5 minutes making changes only to find out in the RIP that the changes didn't work and I have to go back several times over making the same changes again and again!
If I could throw this POS software in the ocean I WOULD
1 vote -
Saving, Opening, & creating files Not Responsive with Unstable Internet Connection
Illustrator saving, creating files, and opening files seems to be tied to an internet connection, and it really fails if the connection isn't strong/stable. And this was only an issue with Illustrator (found with 24.2.3 & 24.2.0) with Photoshop and Indesign continued to function normally.
For two weeks I began experiencing very slow saving, it being "not responsive" for about 10 minutes to save any file. I eventually found it was tied to my internet connection. I recently switched my home network to data from a mobile hotspot which works find but isn't always stable. So the saving issue wasn't…
1 vote -
Info Panel doesn't scale down horizontally on Mac OS. Windows version scales fine. (MacOS 10.15.5)
Tried several 5k iMacs to double check this wasn't a fluke, can't scale the Info Panel down on either one, use to be able to scale it down quite a bit (scaling works fine on the Windows version) only seems to affect the Mac version (since v24.0) doesn't scale as far. See attached image for reference.
1 vote
![image[1].png 119 KB](/assets/222797155/image%5B1%5D.png){kind=link}
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