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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8061 results found

  1. Home screen bug

    Why my AI show the home screen like this? How to repair it?

    2 votes

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  2. Documents are marked as changed immediately after opening in 25.4.1.

    Since updating to 25.4.1, many documents are marked as having been edited immediately after opening them, instead of after actually changing anything.

    I have not yet tracked down if there is anything documents doing this have in common. The more effects they have in them, the more likely they are to have this happen.

    I've attached one of the simpler documents that's displaying this behavior.

    2 votes

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  3. 横向き棒グラフツールの数値の座標軸の変更

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

    Windows 10  25.3.1

    2.問題が発生したときに実行していた手順

    横向き棒グラフツールの数値の座標軸を変更して
    最大値500,000 間隔を7にする

    3.想定していた結果

    最大値と間隔が正常に表示される

    4.実際の結果

    最大値の数値と目盛りが表示されない

    5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
    コミュニティで質問し、回答をいただきました。
    こちらをご覧になってください。

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
    間隔が「7」の場合にのみ発生するようです。
    (最大値が「500000」以上で発生しやすいようです)

    今後、さらに検証を進めてまいります。
    開発に進展がありましたら、こちらでご報告させていただきます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  4. Error opening Edit menu

    Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.

    2 votes

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  5. The Corner Widget doesn't appear in all corners

    Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  6. Stroke display error when stroke is 0.001mm

    Stroke does not display correctly for very fine stroke lines on curves (for example 0.001mm). If the change the stroke to 0.1mm it displays perfectly, but when 0.001mm the appears to be large vectors filled in. There are not "really" there - it is just a display issue, but very easy to reproduce.
    Since 0.001mm is a common stroke width for Laser Cutters, this is a big problem as it is difficult to work with detailed drawings when it does not display correctly. See the attached sample for a very simple example.

    2 votes

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  7. 2 votes

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    1 comment  ·  Other...  ·  Admin →
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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

    もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  8. Strokes with gradients create buggy .pdfs

    The .pdf let Acrobat crash, and the preview is low resolution.

    2 votes

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  9. 2 votes

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  10. Illustrator 2021

    The bug is ILLUSTRATOR 2021 itself.
    - tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
    I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.

    2 votes

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  11. The Operation cannot complete because of an unknown error. [PARM] when accessing Help

    When I try to go to help and start typing "R" for Resize the error happened. See the image.

    Illustrator 25.4.1 on Mac OS X Catalina 10.15.7

    2 votes

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  12. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

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  13. 書き出し設定からjpgを書き出した時。

    書き出し形式からjpgを書き出した際,裁ち落とし設定を入れていてもアートボードの大きさで書き出されてしまいました。2020では通常の書き出しができたので,2021のみのバグのようです。

    2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    最新バージョン「v26.2.1」でも検証いたしました。

    書き出しダイアログで「アートボードごとに作成」オプションを有効にすることで、裁ち落としを含めたサイズで書き出されますので、ご確認ください。

    問題があるようでしたら、ご報告ください。

    よろしくお願いいたします。

    Illustrator チーム

  14. Placed images vanish

    When system (Windows) crashes with Illustrator open, any placed or linked images are missing in the recovery file, thus rendering it unusable.
    Warning appears, asking me to relink " " file (even if the linked file has a name), which I can't do due to missing information. Link palette is not displaying any information on what file it was either.
    I have never seen this bug before, but it has happened the last two times for me, and is very unfortunate.

    Windows 10 Enterprise
    Illustrator CC 25.2.1

    2 votes

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  15. Whatever happened to User Guides?

    I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?

    It's even worse when you consider that we live in a time when it would be…

    2 votes

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  16. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

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  17. 2 votes

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  18. Shear dialog forgets the value

    While rotating objects keeps the value of the angle in the dialogue box, bending (shearing) immediately forgets the value. A bug?

    Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?

    See screenshort in German:

    2 votes

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  19. Can't delete artboards

    Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.

    2 votes

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  20. 文字パレットのサイズ変更がうまくいかない。

    24.3にアップデートました。
    クリックでサ文字イズを変更していると、途中でおかしな数字となり(以前は1Qごとに移行していた)、それ以上進まない。
    そうなるとコマンド+zも効かなくなる。

    2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ver.24.3 での単位系[級]の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
    すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。

    こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
    もし、最新版でも再現するようでしたら、ご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

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