Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8207 results found
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Copy/paste elements from Illustrator to Keynot
I just bought the new Mac Book Air and I’m desperatly trying to copy-paste elements from Illustrator to Keynote and it’s not working. I never had this problem before doing that.
2 votes -
Prestazioni GPU
Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.
Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator
2 votes -
UI Glitches, but can still edit and save project
Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.
I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.
2 votes -
TEXT TOOL NOT WORKING - WEIRD SHAPES APPEAR
I tried uninstalling and reinstalling. Same issue remains
I create a text box and it looks like a barcode, kind of. I can't type anything. If I type, the weird barcode thing disappears and no works appear. If I type a lot of random characters and enlarge it and unselect the box it gets weirder, it just become a giant jagged blob. I can't explain it any better than that. Extremely annoying.
2 votes -
Scale Stroke & Effects not working with Symbols in Scale Window
The Scale Strokes & Effects checkbox in the Scale Window doesn't work with Symbols.
You have to enable/disable Scale Strokes & Effects before entering the Scale dialog to get it to work with symbols.
2 votes -
保存したワークスペースが再現されない
Windows10 pro
illustrator v25.1ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
1列のまま復元されるよう、修正してほしいです。2 votes -
25.1 Constant Crashing
Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.
2 votes -
File > Package doesn’t include Adobe Fonts
Adobe Fonts not packaging with files
2 votes -
Decimals are divided by point instead of comma
After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.
Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.
2 votes -
Margin or Adjustment Markers for Type on Path not showing
The margins or markers on the left and right side for adjusting the type showed up for a moment but then can't get them to reappear again. I tried uninstalling and reinstalling with no luck.
I was able to get the margins to show by starting a new document but after a while they disappear or stop working. Can this bug be looked into please thank you.
2 votes -
Projecting Cap for zero length path dissapears
A convenient way to create dots is to make a zero length path and give it a capped stroke. With Round Caps, this still works, but with Projecting Caps it doesn't.
(More: in early versions of Ai, this trick even worked with single vertices! - Bring that back please! Its a real data saver whenn working with lots of dots)2 votes -
surface dial
surface dial is not adjusting brush size, all other functions work
2 votes -
Selection of many objects across layers causes Illustrator to stop responding.
Running Windows 10 Pro and Illustrator v 25.1.
Opened existing illustrator file
Unlocked a layer of my design
Attempted to select all items within that layer.
Expected: Items are selected and can be manipulated
Actual: Illustrator stopped responding.I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.
I cannot provide my file, but I will provide further details:
The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue with some sub-layers, but not others.
One sub-layer is a Braille alphabet representation that includes 26 groupings of 6 ellipse objects, each of which appears separately in the Layers window. Notably, a similar layer of 26 groupings of 1 ellipse and 2 lines each (graphical representation of flag semaphore alphabet) can be selected with no problem, despite a similar Layer structure. The Braille has 156 base objects, and the Flag semaphore has 78.
Problem signature
Problem Event Name: AppHangB1
Application Name: Illustrator.exe
Application Version: 25.1.0.90
Application Timestamp: 5fe2488c
Hang Signature: 22d0
Hang Type: 134217728
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 22d047c84bbb39d272b6071d7179c59b
Additional Hang Signature 2: 629c
Additional Hang Signature 3: 629cc9817ef4a2fae3b3acc720fdec68
Additional Hang Signature 4: 22d0
Additional Hang Signature 5: 22d047c84bbb39d272b6071d7179c59b
Additional Hang Signature 6: 629c
Additional Hang Signature 7: 629cc9817ef4a2fae3b3acc720fdec68Running Windows 10 Pro and Illustrator v 25.1.
Opened existing illustrator file
Unlocked a layer of my design
Attempted to select all items within that layer.
Expected: Items are selected and can be manipulated
Actual: Illustrator stopped responding.I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.
I cannot provide my file, but I will provide further details:
The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue…
2 votes -
Entire GUI Break at random intervals
1.)
Adobe Illustrator Version: 25.1
OS: 64x Windows 10 Home 1909
CPU: I7 7700
GPU: Nvidia GTX 1070 8gb
RAM: 2133MHz 48gbWhile using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.
The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from there.
2.) Attempted to use the GUI to save the unsaved work I had been doing up until that point, and proceeded to attempt to use all of the GUI that was visually accessable to record the effects of the issue on the GUI, and then I used task manager to force quit the Application to preserve the work I had been doing before re-opening the application, recovering my work, saving it, and then continuing to work. I did this for all the 3 times I have encountered this bug so far.
List of the issues I have recorded when this bug occurs with my setup:
All Utility windows that require input to appear are transparent but are still present, only the text fields are the proper opacity;
All text fields that have appeared previously are persistent until closure of the application;
All text fields have either improperly scaled entry fields, improperly sized characters, consist of the entirely wrong font all together, the right font and scaling but are improperly bound and extend past where they would normally no longer print, are in the wrong location entirely, a combination of the listed issues, or have none of the issues listed;
Selecting any other tab than the Properties tab in the rightmost group will not produce any result as the tab group appears to be frozen in its current state, though tabs within a collapsed tab group can be opened but anything other than a text field will be entirely transparent;
Dialogue Boxes are transparent and cannot be interacted with;
The toolbar on the leftmost side of the screen is frozen to the last tool used and does not update to the current tool in use;
Upon tabbing out of the application and bringing it to the foreground once again the GUI will take upon a form akin to a completely blank page.
All issues listed apart from the final item were encountered, and when possible displayed, in the Session depicted in the Attached Image
it seems to me, in my very limited knowledge of application programming and the steps required to produce results, that Adobe illustrator is failing to update most of the utility aspects GUI apart from the Applications ability to actually view Vector documents.
1.)
Adobe Illustrator Version: 25.1
OS: 64x Windows 10 Home 1909
CPU: I7 7700
GPU: Nvidia GTX 1070 8gb
RAM: 2133MHz 48gbWhile using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.
The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from…
2 votes -
Illustrator 2021 breaks Export command with AppleScript
Export command for AppleScript has suddenly stopped working as of Illustrator 2021. This error breaks almost all my professional workflows.
macOS 11.1, Illustrator 25.1
When I run AppleScript workflows that worked fine in Illustrator 2020, 2019, 2018, etc. they now fail at the 'export' command with 'Adobe Illustrator got an error: document doesn't understand the "export" message.'
Screenshot of simplest possible script failing attached.
2 votes -
GPU-Support fällt reproduzierbar aus
Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg. Es gibt weitere Trigger zum Ausfall der GPU-Unterstützung, die o.g. konnte ich aber zuverlässig reproduzieren.
Neuinstallation, Preferences/Einstellungen von Ai löschen, reboot etc. bringt keine Änderung dieses Verhaltens.
System: iMac 2019 i9, 64GB, Vega48, MacOs 11.1 und Ai 25.1 auf neuster Version
Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg.…
2 votes -
Problemas na área de trabalho
Não consigo alterar o modo da área de trabalho, ao selecionar algum modelo de área de trabalho, ele não se altera, as opções, Redefinir, Novo espaço de trabalho e Gerenciar espaços de trabalhos, estão inativas!
Não sei mais o que fazer!2 votes -
Illustrator shutting down randomly without saving
I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...
I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?
If this keeps happening I am afraid I won't be able to use Adobe anymore. I've lost so much time already that nobody is going to pay me for...
I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...
I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?
If this keeps happening I am afraid I won't be able to use Adobe…
2 votes -
Libraries panel will not scroll after computer sleep
Libraries panel will not scroll after computer sleep, need to restart illustrator to gain control of it again. MacOS 11.1 Big Sur, 2020 16" MacBook Pro Intel.
2 votes -
Appling Gradient Across Stroke for Brushes doesn’t work
I have applied a gradient to my brush. I want to change the stroke so that the gradient is across the stroke. I click on that option, but the appearance of my stroke does not change.
2 votes
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