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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7603 results found

  1. 1 vote

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  2. CMYK Spectrum on color tab looks broken

    On the latest Illustrator update the CMYK Spectrum looks broken on the color tab. At first I thought it was a display problem however comparing other Adobe apps and even in illustrator color picker there is nothing wrong.

    1 vote

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  3. Paragraph Styles reverting back

    Adobe for MacOS version 23.01

    I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.

    1 vote

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  4. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  5. Illustrator won't export SVGs - V. 23.0.1

    When trying to export (for screens) artboards and/or assets, it does create subfolders but won't export any SVGs.

    It does export PNGs etc but not SVGs.

    1 vote

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  6. 1 vote

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  7. No de-selection of gradient Point / Appearance panel behaviour in AI23

    If I edited a gradient point once, the selected point stays selected forever. I is possible for me to select another gradient point, but not de-select the point.

    Why would this be necessary?
    Because, when I edit some stacked layers of gradients in the appearance panel (what I do very often), the editing of the gradient hides the complete appearance, showing only the highlighted color swatch of the gradient point in the appearance panel.
    The only way to get the whole appearance visible again in the panel, is to swith to another tool (i.e. selection tool). This is very time…

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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    Hi Marek & Dllyana,

    Thanks for sharing this issue,Illustrator team really appreciate this.
    You can deselect the selected color stop via Escape key when you are in gradient tool. I hope this works for you as a workaround to deselect the selected color stop.

  8. chain icon in properties-window problem

    the little chain icon in the properties-window usually displays the wrong state by startup of the program. as its klicked the first time it works fine. but not from the beginning. big issue i know but its annoying ;)

    1 vote

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  9. AIGUSSNIFFER

    aigusniffer appeared after I upgraded to Mohave. How to remove?

    When I try to update Illustrator, I get a message that there is a conflict. It tells me to close Illustrator and press the "Continue" button. However, when I close Illustrator, the update dialog box closes too. Confused!

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  10. Illustrator pastes a wrong color between SVG /Ai

    When changing a color on SVG vector group, and paste it in a ai file, the previous color swatch is still remaining. No effect depending using shortcuts or cut instead of copy

    1 vote

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  11. You took away the highlighted outlines from when I select and create objects

    I cannot see the outlines highlighted on anything I select, this has ruined my ability to use this program.
    I tried going into preferences and selecting the option for showing anchors when I select and it did not work either.

    I want the old version back, this is useless, PLEASE STOP CONSTANTLY UPDATING THIS PROGRAM

    1 vote

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    Sorry to hear that you are facing this issue. Looks like you have ‘Show Edges’ option disabled. Goto View→ Show Edges and it will enable the outlines.

  12. No artboards!

    I am using Mac OS Mojave (OS 10.14) with Illustrator 19. When I try to create a new file or open up an existing one, nothing happens! No new artboard appears for me - the page that loads on start up remains there. I've been using Illustrator since the early 90s and nothing like this has ever happened. This is a recent manifestation since the installation of version 19 - please advise what to do!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. FIX ILLUSTRATOR 2019

    Mac ios High Sierra on iMac 21.5, AI 2019, working on simple packaging mechanical files, sometimes when saving I get a message that it cannot process. I either lose all my work, or several files have been translated into black and white and look like architectural drawings. I have trouble creating new swatches. When I duplicated a swatch, when I changed color of copy, color of original changed. Why is there no step and repeat? Please stop releasing versions of this software before it is bug-free. Most versions don't even have noticeable upgrades, others have annoying upgrades. After using software…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  14. Pattern Brush with raster image adds white pixels not in original image

    If using a raster image as the base for a pattern brush, Ai will pad the image with opaque white pixels. This makes it really hard - if not impossible - to use it on anything besides solid white background.

    Note: This is NOT the anti-aliasing/"thin white line between segments" issue.

    See screenshot.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  15. Input Boxes Floating in the Workspace

    Hi, since the 2019 release I have 2 floating input boxes in the workspace, I don't know where they belong but they werent there before. If I hover over the '1' it brings up a tooltip of 'Artboard Navigation'

    See attached screensnip.

    1 vote

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

  16. Can not open a saved .ase color book

    With the update to Illustrator CC 2019, I now can not open the .ase color book that we've been using for 3 years.

    Please fix this as it is an incredibly inconvenient bug to encounter

    1 vote

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  17. Crash with AI Files and link broken

    When i opening a files ai who have broken links with a files on a another not connected hard drive, illustrator CC 2019 crash and i can't opening this files, but with a another pc and another version i delete the missing links and when i've try again to open it on my pc it's working again.

    so i think it's when a fils have a broken links that crash the software.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  18. HIGHLIGHTING objects on locked layers

    Cursor highlights everything, even objects on locked layers. This is disruptive. Why is this update so slow? Take me back!

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  19. TEXT NOT REFRESHING

    Text not refreshing when making changes to a text box. I turned off GPU performance and the problem persists.

    1 vote

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  20. CC 2019 hangs/crashes on quitting on Windows

    Everything was fine until i signed out and singed in again the subscription license 2 weeks ago, on my Windows 7 system.
    Each time when i try to close Illustrator, it hangs. I tried the following, but does not work:
    - sign out and sign again the license
    - clean prefs and reinstall

    1 vote

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