Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
352 results found
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GPU bold fat offset artwork
I have no idea how to properly name that bug, but here're images.
This bug, once happened in document, stays at various zoom levels, after switching mode to CPU and back several times, stays after document closed/opened. Even after relaunching AI (he threw an error message also), bug stays!11 votesNo longer happens in latest releases
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Text selection issue with threaded text frames
Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.
10 votesSeems like it was fixed and is no longer happening in the latest versions. Please recheck and comment back if it misbehaves still.
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textRange.words counts words wrong in a wrong way
If you try to calculate a number of words and store them for later using textRange.words and a punctuation marks placed one space after the word, as demonstrated in the video, Ai cuts words in wrong places, resulting words being trimmed.
This breaks all scripts that rely on this method.
You have to rename 'words-bug.txt' into 'words-bug.js' and 'words-bug.pdf' to 'words-bug.ai' to test it, since UV does not allow to upload these type formats.
10 votesAs per the comment, the bug is 'fixed' in 27.4, by creating another bug — https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46537261-incorrect-word-count-via-script
Please check and upvote the problem
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Warning Message "Partially selected objects..." Repeated
The warning message repeats:
"Partially selected objects cannot be set as key objects. In order to set an object as a key object, make sure the entire object is selected and try again."
10 votesThe problem no longer happens in latest releases, like 26 and 27.
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Direct selection tool not resizing selected artwork
When I try to click on an anchor point and resize my artwork with the direct selection tool, it does not resize the artwork anymore. It just moves the artwork. Fortunately, I can still use the Free Transform Tool to resize objects and artwork. This is on Windows 10 in Illustrator CC 22.1.
10 votesHi All,
Thanks for reporting this issue.
We are getting response from users that they are able to resolve this issue via view→ show edges or show bounding box .In case you are still encountering this issue and unable to resolve via above provided workaround.
Kindly provide us following information:1) Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file .
2)Which version of Illustrator you are using.
3) If you are using Adobe Illustrator 2020 , Could you kindly share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )
Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings
Kindly…
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Smart Guides no longer work.
Smart Guides no longer work in Illustrator
10 votes -
In a Group (Isolation mode), cannot set a sub-Group as key-object for alignment
Illustrator CC 2018
Windows 10I have a Group, containing other sub-Groups.
I enter Isolation mode by double-clicking on the Group.
Once inside, I select all sub-Groups and want to set one of them as key-object for alignment. I can't.
It works with single objects but not with sub-Groups. It's very handicapping.10 votesThis issues is no longer reproducible, tested this on 26.1. Closing this issue, please add your comment if you still see this issue.
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some graphics missing when exporting artboard using "export as"
Hello, I am experiencing strange results during artboard export - after export to bitmap file, there is often some part of graphics missing. Latest example is this - the 1pt stroke, visible in editor, is not present on exported image. Simillar result achieved in numerous different cases, ussually some shapes or contours with white color are missing in exported image. I am includign source files, you will have the background photo link missing, but this can be replaced with any colored box with same result. This is dangerous bug, because you have to control your exports carefully, and is easy…
10 votesThe white outlines in the file have Overprint attribute set. White + overprint result in empty objects, please remove overprint attribute from the white objects and try export again.
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New fonts don't load upon installation
Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?
9 votesReported to work as expected in Ai 2026 build 30.0
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Objects just vanish when rasterizing inside a clipping mask
Okay, this is seriously annoying. In the latest Illustrator on Windows, if you rasterize inside a clipping mask, poof — your objects are gone.
Steps (super easy to test):
Draw a bunch of objects and group them.
Make a shape and apply a clipping mask.
Double-click to go inside the group.
Select everything and rasterize.
And just like that... everything disappears.If you leave even one object out of the selection, they don’t disappear.
But when you select all → gone.
If I only rasterize one object, or part of them, it works fine. But if I select all? Illustrator…
9 votesWorks as it should in the GA 30.2.1 build
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[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
9 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Images get randomly cropped from unwanted sides with Crop Image
Currently when you wish to crop an embedded or linked image, clicking the crop button makes the cropping interface appear over the image.
When this happens, illustrator has already applied some (seemingly random) degree of cropping to the image.
This is super annoying if you only want to crop one edge of the image as you have to return the other three edges to the uncropped position.
Also if you are zoomed in so far as to not be able to see all the edges of the image, you crop the edge you are looking at without realising illustrator automatically…
9 votesAs per the comment, the random crop is caused by Enable Content Aware Defaults option in Preferences > General. Turn it off disable auto-suggesting weird crops.
As for the white lines, this a separate problem, now merged into separate report:
http://illustrator.uservoice.com/forums/601447/suggestions/46357954
Please upvote it.
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Exporting assets as SVG with asset export tool is buggy
Asset export in illustrator is a very convenient tool, the only problem I found is when exporting my drawings to SVGs they get distorted, but when I take my objects one by one to a single document and fit them in an artboard and save the document as SVG the problem resolves (a big process), essentially because SVG saving settings for saving a document isn't the same when for exporting with asset export, I believe it isn't a big problem to solve and I hope for it to get fixed soon, I can reply with images to assist my point.
…
9 votesSeems to be fixed in the later releases. If the issue still does happen for you (and the Decimal parameter is still set high enough in the Format Settings dialog) — please drop a comment
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Paste in Place gets object pasted into its original layer and not a selected one
Copy an object (Cmd + C), then create a new layer, select it and Paste it in Place in the new layer — the object gets placed in tis original layer instead.
9 votesThe 'Paste Remembers Layers' option in the Layers panel’s flyout menu regulates this behavior. When it is checked — Illustrator will honor the original layer of a copied artwork and paste it in the same layer, ignoring the selection of a layer.
However, if disabling this option does not help — please comment.
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Workspace panels move on their own
While using the new Illustrator CC v.23, the workspace will randomly move around and cover up the artboard that I am working on. I can simply click "reset workspace" and it's back to normal it is very frequently that the workspaces move around randomly. Please fix, Thanks.
9 votesWe have a feature to popup colors panel when you click on fill/stroke proxy. Please remove the colors panel from the the workspace when it pops-up you should be fine. When I say remove you just have to remove from the dock and keep it as a floating
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Can’t select an object under a locked object
I'd like to be able to work on an area that is under a locked layer.
Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.Maybe there is a paramaeter somewhere about it, but I didn't find it so far.
Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
You could say put it under your working layer and ask you working layer to…8 votesThis most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.
It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221
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Repeat object has no indication of selection when bounding box is off
Repeats is broken right from the start and you are not even planning to improve it... OK, not improve it, but just to make stable, as it was supposed to be.
Here in the GIF, I have Bounding Box turned on, and it seems it works OK.
Then I disable bounding box (which is normal for me and a lot of other users). Again — AI allows to turn if OFF, and everything works without it just FINE — except for Repeats and area type text (but this is another tale).
Now, when I select both objects, the repeat object…
8 votesNo longer a problem in the latest releases
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'Fit to Artwork Bounds' doesn't work in action command
Illustrator 2020 won't crop the artboard to the illustration limit with an action.
I need to make an action which:
- Selects all
- Object > Artboards > Fit to Artwork Bounds
Not implemented.8 votesBoth 'Fit to Artwork Bounds' and 'Fit to Selected Art' commands can be inserted in an action using the 'Insert menu item...' command from the Actions panel’s flyout menu.
This approach can be used to insert other commands which Illustrator skips while recording. You can read more about it here: https://helpx.adobe.com/illustrator/using/automation-actions.html
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Resizing a new document window is broken
When creating a new document the widow goes full screen, when I try to resize using the bottom right corner to resize window, it automatically grows larger than the screen size and can't grab the corner... then when I do get the corner back on the screen trying to resize just doesn't work well, it’s very slow and largish and half the time it won't resize it jumps back to full or only partially resizes... never did this before and it’s a pain. I spend 10 min trying to get the window like I want it to be nearly every…
8 votesResolved (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Sorry for the inconvenience caused. Please try changing the UI scaling option under preferences—>UI interface—>UI Scaling —> small. Please revert back if this doesn’t work.
regards,
Ritika
Illustrator team -
black screen problem
When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
Version 22.1, MacOS 10.13.3, MacBook Pro with external monitor as main screen.8 votesThanks for confirming that it is working fine in 23.0.3
I am closing the issue now. If you still face the issue please send am email to sharewithai@adobe.com and mention this thread and my name in the mail.Thanks
Anish Kumar
Illustrator Team
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