Selection tool not working with Text
Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.
OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the selection tool like the direct selection tool and manually move each corner.
Sometimes, when I click on one piece of type (area or point) another nearby type chunk will select instead. And any formatting I apply gets applied to the wrong text.
Other times, I can't get the text to select at all. Or clicking on one piece of text will select something completely different (another line of type or a shape).
This issue resolves itself if I close and reopen my document, however this is extremely disruptive to my workflow. It is also not a RAM issue- I just upgraded from 8gb to 16gb and had this problem on both machines.
It seems to have started once I updated Illustrator or to High Sierra. For reference, I use an imac display monitor connected via hdmi cord to my laptop when working in illustrator. This issue happens whether I am working on the display screen or my actual laptop screen.
Ive been working in illustrator for almost 10 years and I've never had this happen before (even on very slow machines in the earlier 2000s).
Kaitlin
shared this idea
Hi All,
Thanks for reporting this issue.
We are getting response from users that they are facing this issue no more on Latest Illustrator released version .Hence marking this issue as resolved.
In case you are still encountering this issue.
Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com .Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator Team
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@Amybest222
I have to troubles selecting text objects or characters inside.
But for some reason you have your edges disabled, that’s why you probably can’t see a selection. Try to View > Show Edges (Cmd/Ctrl+H). It’s easy to press accidentally. Please comment back if it fixes it for you. -
Amybest222 commented
Still happening
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Emily Wilkins
commented
This is definitely a bug because it's super inconsistent. I've been able to get around it by selecting the layer in the layers panel and then hitting one of the arrow keys before trying to move the text with my mouse.
It's extremely inefficient, but it's better than hopelessly screaming at my screen. Contacting support now. I really hope they can fix this because it's really slowing down my work.
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Brian
commented
im not able to crop or image trace anything i bring into .ai
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Anonymous
commented
solution is
CTRL+H -
L.
commented
Adobe being able to reproduce the issue and commenting "not able to reproduce" so unhelpful - if we knew how to produce we wouldn't seek help here. Tried to include as much detail as possible.
Same issue happening as others stated. Created new custom-sized file, working with complex vector images in building a map, and then adding type on different layer.
Can cut type, used arrows on key board to move - cannot select. So frustrating. Happened seemingly out of nowhere.
Closing and reopening file fixed it. -
Hi kristen,
We need your help in getting this issue reproducible. Can you email us on sharewithai@adobe.com
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Regards
Ankit Goyal
Illustrator Team -
Kristen
commented
Adobe, Help! This is killing productivity. Imagine trying to copy a text box, to create a similar section below it. I can't highlight and edit. Text appears as if Outlined. Closing and rebooting doesn't help. Seems like the last update caused an issue. Please patch.
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Hi,
We need your help in getting this issue reproducible. Can you email us on sharewithai@adobe.com
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Regards
Ankit Goyal
Illustrator Team -
Candice
commented
Same. This is incredibly frustrating ruining my ability to work efficiently and effectively. The problem occurs frequently -- enough so that I end up exporting the files into a different program when text needs to be used.
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Anonymous
commented
I'm having similar issues as well. It's annoying and a serious impediment to productivity. If it's not a 'generic' issue, it certainly seems to be happening to a lot of people.
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Stella
commented
I have been having a similar problem, but even worst. It starts affecting the text boxes but it ends up affecting also other objects. And closing the document doesn't even help anymore. It helps to restart the machine, but the problem ALWAYS comes back. I've been in contact with the Adobe Support all week and they can't fix it. I am about to post a really detail post on this board, please help us fixing it because I haven't being able to work for about a week and it's not just annoying but really damaging my ability to be a professional.
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Anonymous
commented
text tools is not working in selectioin.......what is solution
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Anonymous
commented
I am having the same issue
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E.B. Dean
commented
I have this issue happen about once a week now. Saving and closing fixes it, but it's very annoying.
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Cori S.
commented
This is happening to me, too. Illustrator is barely usable. Help, Adobe!
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Anonymous
commented
I am having this exact same issue!
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CiCi
commented
I have same trouble ! Need help :)
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tracy
commented
I am having this same exact issue today! What is causing it & how can it be fixed???
