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Illustrator (iPad) Bugs

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627 results found

  1. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    12 votes

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  2. Keyboard won’t pop up for text tool

    When trying to change the text, using my Apple Pencil or finger, the keyboard won’t pop up no matter how many times I tap on the text or the keyboard icon in the drop down menu.

    12 votes

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  3. Mirror function leaves seam

    I am using the mirror function to create a symmetrical logo. When I save the file there is a line in the seam where I mirrored.

    12 votes

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  4. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    11 votes

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    0 comments  ·  Performance  ·  Admin →
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  5. color picker turns to all black

    Many times, when I use the color picker to pick a color from another image that I've imported to the artboard, instead of picking the color, it pick the Black color instead. At first I thought I was doing something wrong, but then I noticed that if I exit AI on the ipad completely and open it back up, the color picker functions normally again.

    11 votes

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  6. Unable to choose gradient tool when coloring text

    Gradient option appears when opening color window, then almost instantly disappears.

    11 votes

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  7. Double tap pastes no matter what

    Pencil double tap in empty area on art board pastes previous object no matter what is chosen in settings for double tap

    11 votes

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  8. 11 votes

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  9. App crash when making new file on iOS17 public beta

    On iOS17 public beta, if you open illustrator and create a new file right after setting the dimensions, and naming the file- the app crashes when loading up the canvas.

    10 votes

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    0 comments  ·  Performance  ·  Admin →
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  10. Selecting anything with pencil closes window almost instantly

    Any selection of tool or setting, really anything I try with Apple Pencil opens a window very briefly not allowing time to select anything. If I select by touch and hold, you have to release pressure then try to press selection before it closes. I reinstalled Illustrator but the same issue makes it totally unusable. Thank you

    10 votes

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    4 comments  ·  Tools  ·  Admin →
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    There is a similar recent issue, caused by Pencil hover (https://support.apple.com/en-in/HT211774) support conflict with iPad OS 17.1 and it affects only 12.9 inch (6th Generation) iPad Pro and 11-inch (4th Generation) iPad Pro.

    Sometimes this can be resolved by going to Settings > Apple Pencil and turning off Show Effects.

    However, please upvote the problem here: https://illustrator.uservoice.com/forums/931885-illustrator-ipad-bugs/suggestions/47171770-when-using-apple-pencil-it-crashes-on-ipad-os-17

  11. Double tap to deselect path not working

    There’s an option to make a double tap a shortcut to deselect a path or object, but it’s not working currently. Hope this can be fixed soon, loving the app so far!

    10 votes

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  12. Application crashes

    the application turns off by itself on iPad Pro 11' gen4. I have all the updates done

    9 votes

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  13. App randomly crashing

    My app keeps crashing with in a minute or two of being opened. I have the latest iOS and app version.

    9 votes

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    1 comment  ·  Performance  ·  Admin →
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  14. rounding corners - Ai changes values

    If I want to round corners by numeric input of diameter, illustrator changes the entered value. if I input 1mm, illustrator change to 3,285mm.

    9 votes

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  15. Illustrator crashes when importing images

    I’ve just purchased illustrator so that I can import my images from art studio pro and every time I try to import an image the illustrator program crashes

    9 votes

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  16. crashing app

    I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?

    8 votes

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    1 comment  ·  Performance  ·  Admin →
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  17. 方向キーでカーソルの移動が出来ない

    テキスト入力時、方向キーによるカーソル移動が出来なくなることがあります。
    このバグが発生している間、他のアプリ(Safari等)では問題なく方向キーによるカーソル移動が出来ます。

    ◉使用環境
    iPad Pro 第2世代 / iPadOS 15.6
    Ai v2.1.1
    外部キーボード: Smart Keyboard Folio

    8 votes

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  18. Stroke styles bug

    When I set a brush style on a stroke (on a line), for example a calligraphy brush style, and then later on I want to reset it to basic style, it won’t do anything, it won’t reset. Please fix this.

    8 votes

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    1 comment  ·  Brushes  ·  Admin →
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  19. クラッシュします。

    ファイルを開くとクラッシュします。
    開けたとしても、オブジェクトを選択するとクラッシュします。
    作業が全く出来ません。困っています。
    iPad版Illustrator 1.3.3
    iOS 14.8

    8 votes

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  20. The illustrator app just crashes when loading. It opens up the main screen and then closes. I have updated my iPad software.

    Illustrator won’t load. Both my app and iPad are up to date but still not letting me use it. It was working perfectly fine the first time and then all of sudden not working at all. Please let me know how I can fix this or if you need any more feedback.

    8 votes

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