CDJ

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  1. 12 votes
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    Hello,

    Please accept my sincere apology for the inconvenience and disappointment the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
    We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
    We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.

    Regards,
    Raghuveer Singh | Sr. Software Product Quality Specialist | Illustrator Team
    Creativity is all around you.

    CDJ commented  · 

    Solution Update: You need to do this every time Illustrator is updated.

    Solved! Thank you

    1. Quit Illustrator if it is already launched
    2. Go to the following location in finder:
    • /Users//Library/Preferences/Adobe Illustrator 23 Settings//DVADialogPrefs/
    3. Please rename the file DVADialogPrefs.xml to DVADialogPrefs_old.xml
    4. Launch AI and create a new document
    5. Open the File >> File Info dialog

    Note:
    USERNAME is your machines user name
    LOCALENAME is the AI language in which the app is installed
    If you have different version than 23 then the file will be in another similar folder.

    CDJ commented  · 

    Solved! Thank you

    1. Quit Illustrator if it is already launched
    2. Go to the following location in finder:
    • /Users//Library/Preferences/Adobe Illustrator 23 Settings//DVADialogPrefs/
    3. Please rename the file DVADialogPrefs.xml to DVADialogPrefs_old.xml
    4. Launch AI and create a new document
    5. Open the File >> File Info dialog

    Note:
    USERNAME is your machines user name
    LOCALENAME is the AI language in which the app is installed
    If you have different version than 23 then the file will be in another similar folder.

    CDJ commented  · 

    When selecting File > File Info menu item, no dialog box appears. I am not able to use Illustrator and all the menus are grayed out.

    If I hit Return, I am able to use Illustrator and my menus return.

    I have tried with plugging in an external monitor, changing workspaces, and floating windows. No dialog box appears. I need to update metadata on Illustrator files.

    Illustrator 23.0.1
    Mac OS 10.14.2
    MacBook Pro

    Thank you!
    Carla

    CDJ supported this idea  · 
  2. 178 votes
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    97 comments  ·  Illustrator Feature Requests » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Need More Info  ·  Yogesh Sharma responded

    Please share your thoughts on the following:

    1. Would it make sense to have a separate desktop app, just to create charts, and bring them inside Illustrator or InDesign? It may not be on cloud.

    2. Or would you rather have us work on building it within Illustrator?

    Thanks
    Yogesh

    CDJ commented  · 

    Back again to voice my vote on the need for Illustrator to provide charting tools.

    The best case scenario, from my perspective, is to do both, continue developing Data Illustrator and also update the basic tools in Illustrator.

    In Illustrator proper, we NEED to create basic charts using industry standard ways to deal with data, e.g., working with data as it is typically found— in csv, spreadsheets, xml, JSON, etc. From that, we need to create the standard charts and graphs in Illustrator.

    A typical workflow is to start in Excel or R studio, generate a chart and bring it into Illustrator. It would be great to be able to stay in Illustrator to do the basics.

    Then, Data Illustrator becomes the opportunity to truly innovate visualizing data. While exciting, we need to have the basics first.

    Happy to chat about this any time.
    Thanks!

    CDJ commented  · 

    I would lean towards incorporating this into Illustrator because it has more robust editing tools. I like where Project Lincoln is heading but we really need a wide variety of data viz options and that seems like it would be best done inside AI.

    Current chart types needed, beyond the standards, would include:
    - Scatter Plots
    - Bullet charts
    - dendograms, sankey and alluvial diagrams
    - treemaps
    - circle packing and clusters, bubble charts,
    - parallel coordinates
    - gant chart
    - steam graphs
    - sunburst, chord diagrams

    If you added cartographic mapping it would be amazing!!!

    However, I would take ANYTHING at this point.

    Any timing available for Project Lincoln?
    Thank you,
    Carla

    CDJ supported this idea  · 
  3. 243 votes
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    111 comments  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    CDJ supported this idea  · 
  4. 298 votes
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    61 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 420 votes
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  6. 3 votes
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    0 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 6 votes
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    0 comments  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 13 votes
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    13 comments  ·  Illustrator Feature Requests » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    CDJ supported this idea  · 
  9. 6 votes
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    0 comments  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 2 votes
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    0 comments  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 2 votes
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  12. 1 vote
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  13. 3 votes
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  14. 6 votes
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    6 comments  ·  Illustrator Bugs » Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    CDJ shared this idea  · 
  15. 19 votes
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    14 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    CDJ supported this idea  · 
  16. 8 votes
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    6 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Mohit Agarwal | Lead Software Engineer – Illustrator

    CDJ supported this idea  · 
  17. 12 votes
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    1 comment  ·  Illustrator Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    CDJ supported this idea  · 
  18. 43 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    CDJ supported this idea  · 
  19. 83 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    CDJ supported this idea  · 
  20. 90 votes
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    37 comments  ·  Illustrator Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    CDJ supported this idea  · 
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