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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8138 results found

  1. Previews Stop Functioning.

    After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.

    2 votes

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  2. Objects stuck in RGB colour space in a CMYK document

    I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.

    For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).

    This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.

    2 votes

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  3. Fonts dropdown is not showing any fonts

    My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?

    2 votes

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  4. AI v25 causes error message at launch of Illustrator

    AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  5. My color theme isn’t working. it just appears to loading since forever

    my color theme isnt working. it just apppears to loading since forever

    2 votes

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  6. Adding swatch to Libraries automatically creates spot color

    Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.

    2 votes

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  7. Copy Bezier pen behavior from After Effects

    In AE, we can hold down the alt/option key to instantly break smooth anchor points. In other words: Dragging a control point while alt/option is down, enables separate manipulation of the control point (breaking it).

    This is way more effective than selecting a separate tool. Maybe this can be added, since alt/option has no function at the momen. (and because in a suite - one would expect similar tools to work the same ;-)

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  8. Save for Web Preview

    This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
    I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

    2 votes

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  9. Cutting Master 4 is missing

    Cutting Master 4 a disparus de du programme dans l'onglet fichier

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  10. Illustrator crashes when saving as CC (legacy)

    1- MacOs Mojave 10.14.6, Illustrator 25.0
    2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
    3- I expect an illustrator CC compatible file to be saved.
    4- Illustrator suddenly crashes without warning.

    2 votes

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  11. Permanent side scroll

    When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.

    2 votes

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  12. 2 votes

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  13. Illustrator 25.0 color not right

    This is NOT an IDEA it's a bug.
    Colours in the newest version of illustrator are wrong.
    Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!

    2 votes

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  14. SVGs opened in Illustrator don't include blend modes

    I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".

    2 votes

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  15. Ilustrator CC2021 doesnt respond

    You cant work in the program because its doesnt respond to the commands, it even doesnt allow you to close Ilustrator

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  16. Version 2021 presenta trabas

    No responde a los comandos que das, ni siquiera me deja cerrar o modificar el archivo.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Never ever change keyboard increments to 0,0028px

    I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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    There were several reports here and there about this parameter going to the minimum allowed value by itself.

    While this can be indeed a bug that happens for sure, another possible explanation can be the fact this value is the first one to be focused when Preferences shows up. I takes one gesture then to make it go all the way down, especially on Macs.

    This would have to be studied closely.

  18. Type disappears in latest update

    Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.

    2 votes

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  19. SVG Text Export - multilayer bug

    I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.

    I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…

    2 votes

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  20. the color theme panel is not working

    I use the MacBook Pro 13" , version 10.15.7.

    the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

    2 votes

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