Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
732 results found
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Transform tools will not take negative numbers
This is still a major bug: the transform tools will not take a negative number. I have attached screenshots of entering the negative number and it being converted to a positive number. I really hope this gets fixed soon (but since it has been a bug for years I doubt it will be.)
1 vote -
Very glitchy Free Transform tool
This sure can't be right - I can't always get this to occur, but when it does happen, it's super annoying. When scaling using the Free Transform tool, there's this choppiness that doesn't allow me to control the scaling. Right now, my best work around is to enter dimension values in the Control Palette rather than use this tool at all. In the video the choppiness during the text object's decrease in size is where I'm undoing the scaling. I don't know if that helps, but maybe it will help to know that the choppy scaling is done in steps…
1 vote -
Scatter brush not able to customise after created
When I create a scatter brush and then try to customize it after I've drawn a few strokes with it the "OK" just turns blue and nothing happens when I press it. Never happened before today and I'm not doing any weird brush, just a basic leaf-looking brush. Pretty annoying since I gotta either nail it at first or create a new one again. cheers!
2 votes -
Align distribute center doesn't work
Trying to use Align>Distribute center with Align to Selection selected - on a group of elements.
Elements arent distributed symmetrically but seem to randomly distribute, some elements very close together and others very far apart. Same issue has been repeating since updating to 23.0.1. Working on MacOS Mojave 10.14.
For example the attached 3 elements were aligned with horizontal center distribution, but the center object moved close to the left text block.
10 votes -
Shape builder moves arrowhead
Illustrator 22.1 on Mac 10.13.6
When I use the Shape Builder tool to cut a path with an arrowhead, it moves the arrowhead to the other end of the path (but without changing the stroke style).
I cannot put the arrowhead back by clicking the end anchor point of the path.
All I can do is save, close the document and reopen it, then I can (and have to) click each of my paths end points to put all the arrowheads on the right side.
Here's an example, with the Stroke panel visible.
2 votes -
Selection Tool - not showing box when shape is selected?
When I am using the Selection Tool, it doesn't show the box it did before round the selected shape. So I can't alter the shape.
It seems to be filled in green corners exactly like the direct selection tool.
I have closed Illustrator and opened it again.
11 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ankit Goyal
Illustrator Team
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Rotate tool repeatable bug,
Copy by Rotate Tool, Repeatable Bug
OS: Windows 10
Illustrator Version: 23.0.1Steps to reproduce:
- create a box or square
- activate the rotate tool (R)
- click on any corner of the box to move the pivot
- begin rotation
- hold down ALT to initiate copy
- release mouse to end rotation and complete copy
Expected Result:
Copy of object created at rotation specified by tool.Actual Result:
At this point, illustrator will not release the copy and end the rotation. Attempting to select off the tool will not be allowed, as if a modal dialog is up. The only way to regain…5 votes -
I WANT YOU TO FIX THE PROBLEM WITH GRADIENT IN LIVEPAINT, IT DOESN'T WORK! :(
It is not possible to position the direction of the gradient as before.
1 vote -
freeform gradient tool is grayed out and not working.
I have updated Illustrator and the new freeform gradient tool is grayed out in the gradient panel. It is not usable.
8 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Align box keeps disappearing
The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.
1 vote -
Blob Brush Crash Problem
I'm using Microsoft Surface Pro, Windows 10, Ram 8GB, processor intel i5, 2.40GHz.
Illustrator CC 23.0.2
When I use Blob Brush with a size set to variate depending on pressure, Illustrator crashes all the time. It's not a heavy file, I'm working on really simple illustrations. I have just updated to the newest version but the problem persists. Any ideas whether the fault is in Illustrator or my machine just can't handle a simple blob brush?4 votes -
Gardient tool preview useless render
Gradient tool prompts a render dialog every time it is used since the CC2019 versions. Latest Vers did not bring any improvement. Any time I drag on a gradient or apply one, I get up to 25 sec of render preview dialog box but for WHAT please. Anyone else?
1 vote -
Freeform gradient fill disappears after outline stroke
- Windows 10 Pro version 1809 OS build 17763.475 running Illustrator 23.0.3
- Make a shape. Fill it with a freeform gradient. Add a stroke. Use Object > Path > Outline Stroke.
- The stroke should be converted to a path and the fill should be untouched.
- When the stroke was converted to a path, the freeform gradient fill disappeared.
- The attached file is an animated gif I created to help a user on the forum who encountered the bug. https://forums.adobe.com/message/11077177#11077177
3 votes -
'Use Preview Bounds' works wrong with 'Stroke Inside' for Compound Path
If you set set stroke's alignment to inside and check 'Use Preview Bounds' (image 1), AI will draw bounding box (and calculate dimensions) where the stroke would be visible with no alignment (image 2). This is not how it's expected to behave. Th box should wrap the shape.
16 votesI am happy to share that we have fixed this bug in our latest release – 24.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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transform rotate not working as it should
Draw a vertical line.
Choose Object > Rotate
Change the degrees and click Copy.
The original has now rotated the chosen amount and made a copy at the same time.
The original vertical line should still be there, and a new one (the copy) should be at an angle. Not both rotated.
1 vote -
Cannot release axis after dragging it in the rotation tool
Cannot release axis after dragging it in the rotation tool, sticks to the mouse pointer forever till i'm forced to shut down the program.
Windows version of Illustrator. v23.0.6
1 vote -
Guides with an angle won't move when zoomed in 300% or more (Illustrator CC 23.0.3)
I hope I chose the right category.
Illustrator will not allow me to move smart guides that have any angle to them when Im zoomed in to 300% or more. This is extremely "I about to break my keyboard" frustrating. This seems to be an on going issue that is "patched" but re-emerges with every other update!1 vote -
Transform Each for groups
Transform Each currently rotates multiple groups around a common center point, counter intuitive to what the name implies. Does what the name says when used on vectors.
1 vote -
2019 v23.3 still keeps crashing
I'm just using a regular brush tool but 5 minutes using it voluntarily closes the app. It keeps happening every five minutes. I'm using surface pro i5
2 votes -
The Transform Constrain (shift button) is JACKED
When I use the shift button it is too difficult to find the exact mouse position is too difficult.
1 vote
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