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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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741 results found

  1. 24.0.3 pencil tool is laggy and glitchy

    I updated to 24.0.3 a few days ago and my pencil tool has been really fiddly ever since, with a lot of skipping of the first fraction of a second of a new stroke, and a certain amount of picking up my motions after I lift the stylus up, as well. If I undo and draw the same shape again at about half the speed, I get the shape I expect, but this really isn't sustainable in the long run for a workflow based around lots of fast Pencil tool shapes!

    I've reverted to 24.0.1 and it's back to normal.…

    2 votes

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  2. Free Transform tool and bounding box don't work with guides

    Sometimes you want to scale a guide by dragging.
    But bounding box doesn't show up when guide is selected and Free Transform tool stays in forever 'turn' mode.

    Don't you say me it is as intended. Just don't.

    10 votes

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  3. Adding Points and deleting point on path does not work after Command Z

    When I make a mistake adding a point or deleting point to a path I usually use COMMAND Z to undo. After the Undo I am not able to add a new point to the path. I get an Alert and it blocks me from adding a new point.

    2 votes

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  4. Move bug

    Running on Mac Mojave and Catalina Illustrator v24.03

    Here is a link to the forum I first posted. https://community.adobe.com/t5/illustrator/move-tool/m-p/10896386?page=1#M164326

    Movie and Forum should explain the bug.

    2 votes

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  5. Objects rotating when trying to transform or move

    When manipulating shapes, the cursor will try and rotate the object. I will try and grab a handle to transform the shape and the object rotates. I have to zoom into the object in order to stop it from rotating despite the cursor showing the correct tool. For example if I want to make a simple box longer, I'll put my cursor over the middle handle on the left side of the box. My cursor will change from an arrow to the one with arrows facing away from each other. The moment I press my mouse the object will immediately…

    48 votes

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  6. Rotate axis freezes illustrator

    When trying to rotate an object at a different axis point, the arrow button then freezes and won't allow you to drop the axis point to an another area, leaving illustrator to stop working. Not sure if this is a bug in the recent update.

    1 vote

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  7. Why can't you make snap work again?

    I work with die cuts and i need precision. Don't remember from which version but illutrator sucks at snapping now. I mean all shapes i make get 20.001 or 19.999 and try using compound, it doesn't work! You can't draw with precision anymore.

    7 votes

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  8. Width Tool shows no highlighted contour

    while using the width tool I notice the absence of an highlighted contour to see the modification of the line that could help to see better the size and proportion applied

    1 vote

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  9. Extrude not working as expected in AI 2020

    The extrude and bevel tool, is not working at all, compared to prior versions. Shading is not working, the full extrusion only works when adding perspective degrees to the bevel... It's all a broken mess, and the rotation tool is not working either. Rotating a square chops off a corners, puts it inside a mask, and needs to be pulled out of the layer to get the desired outcome.

    What happened?

    3 votes

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  10. Curvature tool has a mind of its own!

    Curvature Tool makes curved lines before using the handles...it thinks for itself - never used to be this way. The old way is the best - older versions before 2018 I believe.
    Please advise...

    1 vote

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  11. Fix NO handles on shapes

    Shapes created with shape tools do NOT have corner rotate options available anymore.

    I'm really starting to look into Corel Draw or really any other program just so I don't loose more work DAYS trying to figure out the latest friggin bug release - not seeing a lot of improvements just bugs.

    How about you just leave things alone for a while and focus on quality and reliability.
    That'd be nice.

    Adobe is making itself pointless and overly expensive with lost productivity.

    8 votes

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  12. After redo is different from before undo

    The reproduction procedure is as follows.
    1. Create a point text containing two or more paragraphs
    2. Change the transformation reference point to a position other than the default position
    3. Transform it with the scaling tool

    At this point, remember the state of the artboard.

    Undo (command + Z) once.
    Then redo (command + shift + Z).
    It should be different from before undo.

    I feel very threatened because I often do this by hand.

    in Japanese
    再現手順は以下の通りです。
    1. 段落を2つ以上含むポイントテキストを作成
    2. 変形の基準点をデフォルトの位置以外に変更
    3. それを拡大・縮小ツールで変形

    ここまで進めたら、アートボードの状態をよく覚えてください。

    一回取り消し(command+Z)します。
    そしてやり直し(command+shift+Z)します。
    取り消し前と様子が違っているはずです。

    私はこれを手癖でよくやるのでとてもこわいです。

    17 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  13. Set round corner numerically for multiple corners

    When multiple Anchor Points are selected, it would be nice to set the rounding numerically, in stead of by dragging the mouse.

    But unfortunately double clicking a Corner Widget let us set the value for only the clicked corner, and not for all selected corners.

    2 votes

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  14. Incorrect Transform Resizing

    When I resize an object in Illustrator by typing the exact number in the dimensions box it reverts it to be slightly off.

    For example (Attached images follow my example explanation below):
    I have a logo that is 2012.13px wide that I need to be 2000px wide. I should be able to simply type 2000px in the transform width box, but when I do it reverts it to 1999.998px wide. If I type in 2000px again it will stay at 1999.998px. The only way around it that I have found is to change it to something drastically different like 1000px…

    5 votes

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  15. New 2019 and 2020 illustrator versions include the line width in the object width. This screwsup my scaling. How do I turn this off ?

    2019 and 2020 illustrator versions include the line width in the object width.
    This screws up my scaling. How do I turn this off?

    1 vote

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  16. How to stop illustrator from smoothing scatter brush

    Hello
    I'm using Illustrator 2020 (24.0.1) on a macbook pro 2014.

    I'm having issues with the scatter brushes.
    The lines that are drawn don't follow the curve that they're applied to.
    They come out by segment, roughly following the curve.

    This issue has been already described in this adobe forum thread:
    https://community.adobe.com/t5/illustrator/how-to-stop-illustrator-from-smoothing-scatter-brush/m-p/10832098#M160067

    Is this a bug, and has it been addressed?

    1 vote

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  17. Math in Picas is Using Points not Picas

    Document units set to picas. In width or height box on tool bar, enter "-3" and it subtracts 3 points. I expect — as it has done since time and eternity — to subtract 3 picas. The number should be the whole version of the document units, not a fraction thereof.

    1 vote

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  18. Custoimised Brush stroke doesn't show

    Using surface pen and customised brush doesn't show strokes until I let go off the pen or mouse. It only appears as red lines. Please fix it!

    1 vote

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  19. 3D revolve doesn't draw properly

    I drew half a star, tried to revolve it but it doesn't always layer and shade the different parts correctly. Sometimes a cone appears outside of it. Another example in this screenshot, where there's a line visible straight through it and the shading is wrong in the top part:

    1 vote

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  20. Selection Tool Bounding Box transform is broken with circles and rectangles

    The most often used transform option - the bounding box of the selection tool - is broken with these shapes.

    If the shape has stroke, the bounding box will include the stroke.
    And when I move the transform corner (no matter how tiny amount) the real vector outline jumps to bounding box around it to the stroke's visible edge - thus creating a completely unintentional transform. For example an upscale while I'm actually scaling down.
    ( The free transform tool works perfectly with these shapes too.)

    13 votes

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