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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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732 results found

  1. Snapping stopped working

    Snap to Grid, Pixel and Point options stop working on a regular basis. Choosing any of them has no effect.
    Have to Close and reopen regualry for it to work again.Ilustrator has become very irratic in the past few releases. Along with other Adobe apps.....

    3 votes

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  2. Graph tool doesn't work at all

    I can't get the chart tool to work at all in this latest version. It's not grayed out in the toolbar, and yet clicking on ANY chart format does nothing.

    In the Object > Graph menu, the only available option is Type, and even that just creates a loaded cursor that does nothing. What's going on?

    Using Mac OS 10.14.5 and Illustrator 23.0.4

    4 votes

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    7 comments  ·  Tools  ·  Admin →
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  3. 'Divide Objects Below' divides hidden layers

    'Divide Objects Below' command also divides hidden layers. Illustrator then crashes.

    1 vote

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  4. Scatter brush not able to customise after created

    When I create a scatter brush and then try to customize it after I've drawn a few strokes with it the "OK" just turns blue and nothing happens when I press it. Never happened before today and I'm not doing any weird brush, just a basic leaf-looking brush. Pretty annoying since I gotta either nail it at first or create a new one again. cheers!

    2 votes

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  5. i am having issues with the strokes in illustrator 2019.The strokes become disoriented while drawing a circles .

    i am having issues with the strokes in illustrator 2019.The strokes become disoriented while drawing a circles .Even wrtitng text the edges are disoriented. How to solve this?

    1 vote

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  6. Color Fill Bug

    Hello! Yesterday, I finished drawing a comic. I was supposed to color it in, but the color fill was not working on anything on the drawing. I tested using the fill color on a separate drawing and it worked. It’s only this one drawing that can’t be colored using fill at all.

    I do the press and hold technique to color. My iPad Pro is version 12.3.1 and is up to date.

    Update: It’s gotten a little better. I can only color small objects but that’s it.

    1 vote

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  7. BUG - Offset path preview remains in artwork even after cancel or tick off preview

    Hi. Since Illustrator 23 I have a very strange bug in the preview of offset path. When I select a shape and select offset path I get the dialog. In the dialog I can set the variables. if I then click ok all is well. But if I check preview I can see what the values I entered will do. So far so good. But then something strange happens. If I change a value I see the result in a preview, but I also see the first preview. The result is even added to the last preview path. And i…

    7 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. Scale or rotate when using preview does not work

    When scaling any object in Illustrator 2019 when using the preview checkbox the scale percentage is immediately applied to the object. So, for instance, if I enter 110% and decide that is not enough, I enter 115%. The object is actually transformed 100% AND 115%! If I press cancel, the two transformations are applied to the object, and I need to click undo twice to get back to the original.

    This happens for the rotate, reflect, and shear tools too.

    6 votes

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  9. Incorrect dimensions even though the entered values are correct

    Reads input for width as height and vice versa

    Also sometimes it reflects different dimensions than the entered value

    5 votes

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  10. Gardient tool preview useless render

    Gradient tool prompts a render dialog every time it is used since the CC2019 versions. Latest Vers did not bring any improvement. Any time I drag on a gradient or apply one, I get up to 25 sec of render preview dialog box but for WHAT please. Anyone else?

    1 vote

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  11. Resize brush with shortcut keys for Twirl, Pucker, Bloat etc tools

    When using the set of twirl, pucker, bloat tools etc It would be great if you could change the brush size using the '[' and ']' keys like you can when using the blob brush tool. It's very slow and cumbersome to change the size of the brush in the dialogue box .

    4 votes

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  12. Transform Each for groups

    Transform Each currently rotates multiple groups around a common center point, counter intuitive to what the name implies. Does what the name says when used on vectors.

    1 vote

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  13. Make it usable on ipad - Draw is extremely inferior

    Adobe Draw is an inferior product to Illustrator. The promise of creating vector art and moving it to Illustrator only works about half the time and you do not have the ability to interact (select manipulate etc) individual objects. I am sure that it is complicated to make a desktop software work on an ipad but honestly, I am a bit confused as to why this does not exist. My computer has way less space than my ipad pro. It also allows me to plug a tablet in and use a stylus throughout illustrator to do whatever I want. I…

    1 vote

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  14. Please bring the basic brush back.

    Please can you bring back basic brush where I can draw from the scratch without using the rounded paint brush? I used to to be able to do that.

    1 vote

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  15. 2019 v23.3 still keeps crashing

    I'm just using a regular brush tool but 5 minutes using it voluntarily closes the app. It keeps happening every five minutes. I'm using surface pro i5

    2 votes

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  16. The Transform Constrain (shift button) is JACKED

    When I use the shift button it is too difficult to find the exact mouse position is too difficult.

    1 vote

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  17. 1 vote

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  18. Toggle selection/brush tool bug in new Illustrator update

    Selecting multiple objects no longer works with the latest update. Also cannot toggle between brush and select tool using command key. This is a bad problem. Please help.

    OS 10.14.5

    1 vote

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  19. Nudging with arrow keys problem when in Picas

    OS X 14.5 Ill 2019 CC 23.0.3/23.0.4:
    This seems to be only happening when the Units are set to Picas:
    Using the arrow keys in the control panel to move an object "below" 0 does not function correctly. E.g.: If an object is at "0p0", hitting the down key moves it to "0p1" instead of "-0p1", then bounces back and forth to "0p0".
    This occurs for any value between "0p0" and "-1p0". If the starting point is less than "-1p0" then the down keys behaves properly, but if you nudge back UP to past "-1p0", then the value pops to…

    2 votes

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  20. I WANT YOU TO FIX THE PROBLEM WITH GRADIENT IN LIVEPAINT, IT DOESN'T WORK! :(

    It is not possible to position the direction of the gradient as before.

    1 vote

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