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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. Cambio de color en fuentes de color.

    Diseñe una tipografía de color con Fontself con una paleta especifica y al instalarla en Illustrator no respeta los colores establecidos, solo cuando se agranda o se achica la caja de texto se pueden ver los colores reales, pero al soltar la caja como que los desatura y quedan así. Adjunto un video para que se entienda mejor. ¿Hay algún tipo de solución? Desde ya muchas gracias!

    1 vote

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  2. Font appears as boxes

    Windows 10 Home Edition
    Illustrator 2021

    I receive machine layouts created in AutoCad & saved as PDF. When i open them in Illustrator for corrections font appears as boxes. I have been managing so far by opening the PDF in CS3 & resaving.

    1 vote

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  3. Strange symbol (envelope sign) appears at the end of pasted text (including HEX color code copied)

    Example Copy/paste text:
    Why does the envelope sign appear when I copy
    text from somewhere else and paste it into
    illustrator?

    4 votes

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  4. Eyedropper applies colour to whole text in Text Area

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to apply a text style to my selection using the eyedropper, it applies the colour to the whole text area (not just the selected text).

    In the vid: all the text becomes blue.

    1 vote

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  5. BUG - Kann Umlaute ü und ö nicht per Tastatur eingeben

    Seit dem Update auf Illustrator 25.4 kann ich die Umlaute "ü" und "ä" nicht auf der Tastatur eingeben. Es wird einfach nichts eingetippt.

    Habe die vorherige Version 25.3.1 installiert und es ging wieder.

    Bitte dringend patchen!!!


    Windows 10 Pro 21H1, 19043.1110

    63 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  6. alt+gr typing pass through

    So, after spending an hour googling through different people having language / character issues with alt+gr on windows in Illustrator, I think I have identified what is happening (see screenshot)

    Win10 can do mixed display language / keyboard layout combinations that most Adobe products will handle just fine, but Illustrator seems to set keyboard language based on general language set, not on keyboard language set.

    So, if I type my normal alt gr+q for @ symbol or alt gr+e for € symbol on a german layout while using english language with german keyboard, it does not pass through as altgr+e…

    3 votes

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  7. 1 vote

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  8. Random text disappearing from box

    Big Sur 11.4
    Adobe Illustrator 25.3.1

    When I open some of my ai files the text inside a text box disappears. If I try to create a new text box to replace that text it keeps disappearing. This only happened to me after updating to Big Sur. It's extremely frustrating as I haven't found a way to work around it.

    First photo is how it appears when I look at a preview of the ai file before opening, second photo is what it looks like when I open the file. (Don't mind the black lines, I wanted to keep that…

    4 votes

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  9. Optical kerning changes when opening AI file in Illustrator 2021

    Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
    The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.

    4 votes

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  10. Coloured Fonts: Copied text unintentionally becomes path objects

    In AI 25.3.1 (macOS 10.14.6), when I copy a text written in a coloured font in the same document or in another document, then immediately or after a few copy-paste actions the editable text unintentionally becomes a path object. Example with the coloured font "Gilbert" attached.

    1 vote

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  11. Diacritical characters are displayed incompletely

    I create fonts and need diacritical marks above or below letters for European fonts. When I copy the following text
    ́ ˘ ̧ ̒ ̋ ̏ ̀ ̌ ̦ ̊ ̄ · ̨ ̣ ̇ ̷ ̃ ̈ ^
    from TextEdit (Mac) into Adobe Illustrator 25.3.1 (Mac), many of the characters disappear.
    The problem does not occur in Affinity Designer. So please repair this bug, thanks.

    2 votes

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  12. テキストにセットしたFOT-UD角ゴが正しく表示されない。(設定の狂った小塚ゴシックで表示される)

    テキストにセットしたFOT-UD角ゴフォントが正しく表示されない。
    ドキュメント内のすべてのFOT-UD角ゴに適用されるわけではなく、正常に表示される部分とされない部分が存在している。

    ドキュメントを開いた際に、FOT-UD角ゴではなく、UDKakugo LargePr6N-M-90ms-RKSJ-H*のアクティベートを求められることから、UD角ゴを指定した際に、フォントの英語名での指定にすり替わっているのではないかと考えられる。

    ディアクティベーション後にリアクティベーションしても治らない。
    ドキュメントをFOT-UD角ゴで作って保存後に閉じて開きなおすと、UD-kakugoがないとされて、表示が崩れる。
    その後、FOT-UD角ゴを指定しなおしても、小塚ゴシックで表示される。
    なので保存をするとUD角ゴを使っていた部分すべてが崩れる。
    修正をしても保存したら崩れる。
    Adobe Fonts側の問題なのか、illustrator側の問題かわからないので、ここに報告しておく。

    (フォントの内部的にUDkakukgoの情報が保持されていて、上書きができない?)

    2 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご提供いただいた検証用ファイルにて、再現を確認いたしました。
    調査を行ってまいります。
    今後、追加での情報提供をお願いすることもございますので、その際はよろしくお願いいたします。

    Illustrator チーム

  13. Kerning Issues with latest update

    The last Illustrator update has caused havoc with all of my type placement for files saved under the previous version. I tried to change color modes for a project and all of my text shifted (different now between the digital and print versions). This would seem to be a bug; the kerning gets super tight and some of the empty spaces (just the space character) all but disappear, compacting words together. This is happening all files I've tested with and on a system running Windows 10 (not sure if the same issue exists on Mac environments). Is this something that's…

    2 votes

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  14. Second line of type (point and area) is picking up the style of the first line when pasting plain text

    New to 25.3.1 update, MacOS 11.4. When there are two lines in a point or area type object separated by a return, selecting the entire second line (formatted differently from the first line) and pasting in plain text (copied from a Finder filename) is now picking up the formatting from the first line instead of retaining the formatting from the existing line, as if there were an invisible return character from the first line, or as if it were a continuation of the first line. This is contrary to AI behavior since forever.

    1 vote

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  15. テキストの半角スペースに点が現れる

    Ver 25.3.1 windows

    25.3.1にバージョンアップすると突然テキストの半角スペースにピリオドが現れました。

    1. テキストに半角スペースを打つ
    2. テキストに線幅を入れて縁取りにする
    3. その線の線端を丸型線端にする

    するとスペース部分に点が現れます。テキストをアウトライン化すると消えますが、そのままPDF書き出しすると残ります。

    17 votes

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    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「ver.25.3.1 でテキストに丸型線端の線幅が追加されると、半角スペースに点が表示される」問題を修正した、Illustrator 2021(ver.25.4.1)を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  16. 日本語入力時に英数キーで確定されます

    macOS Hi Sierra/Catalina/Big Sur
    Adobe Illustrator CC2017〜2021(それ以前の可能性も有)

    Macには独自の日本語テキスト入力のシステムがあります。
    入力した文字を確定する前に「英数キー」を2度連打すると
    半角アルファベットに変換されます。
    「かなキー」を2度連打すると再変換することができます。

    CS5までのIllustratorとすべてのPhotoshopではこのシステムが有効です。
    しかし、IllustratorCCでは「英数キー」「かなキー」での
    変換ができません。
    日本語を入力中に「英数キー」を押すと変換されず確定されます。

    私はMacOS X10.3から長くこのシステムに慣れているので
    現在のIllustratorの仕様は誤入力につながり不便です。

    1 vote

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  17. Variable Fonts style order on Character pallete

    When a variable font has an instance (that is not the first master) set as the default, it shows on top of the list and not in its right place. It should not move to the top of the list.
    Please see images.

    2 votes

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  18. When using optical type feature, since the update it displays the type as if it has no spaces?

    Running version 25.3 on illustrator.

    16.21 indesign.

    Since updating me and a few people i know who also use the software across indesign and illustrator have seen when using the optical type feature, it displays the type as if it has no spaces? Type treatment is thrown off to what is traditionally correct. Please fix this! This will have a massive knock on affect with branding agencies if rules are changing regarding such simple things.

    18 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  19. Auto Spell Check not working when ai file is converted to newer version

    I noticed when an older .ai file version (ex. CS4) is converted to a newer version (illustrator 2020) the auto spell check will not work on text and text boxes. The only way I found to fix this is draw a new text box and copy the text from the old box to the new one.

    1 vote

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  20. Unable to activate fonts

    I am unable to activate new fonts using the find more feature in AI. When I attempt to activate a font, it attempts to activate but does not complete. However, the font is indicated as active on fonts.adobe.com, yet still not available in AI.

    3 votes

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