Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
703 results found
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Version 24.02 creates random lines and shapes which appear and disappear when scrolling or grouping, consistently crashes upon opening
Lines and shapes will appear on the shapes I have created, but can't be selected. When grouped or ungrouped with something else, the shape and line disappear, but randomly appear when scrolling. I operate on a Windows laptop
1 vote -
Panels not expanding... Mac OS X Catalina 10.15.2
Panels not expanding... Mac OS X Catalina 10.15.2, Illustrator 24.03
1 vote -
Gradients Crashing Illustrator
Every time I drag a color swatch, whether an existing swatch or eye-dropped, into my gradient panel, Illustrator crashes. I'm also having issues with my gradient sliders spazzing out when trying to drag them. It causes my program to freeze up. I have one file open and only five gradients in my file, so not enough to overload illustrator. It's making my job extremely hard to do. I have also restarted and tried re-installing illustrator.
4 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Low performance after Windows 10 november 2019 update
After updating Windows 10, illustrator becomed very slow both in file opening than commands execution ("application not responding" for minutes each time).
I uninstalled illustrator release 24 and tryed the 23, that performed very well in the past, but the problem persists.2 votes -
Illustrator keeps crashing
Illustrator keeps crashing on MacBook Pro
14 votes -
Keyboard input lag 24.0.3
Keyboard input lag in 24.0.3, not present in Catalina
1 vote -
Illustrator crashes with every use. First, the drop menus depopulate, next the save dialog box dissapears, and then the program freezes
My issues with illustrator 2019 started with previous update, but I'm running Windows 10 Pro 1903 and it's still a problem. Seems I've been lucky though to have this only happen to me recently. People have been raising their hands on this being an issue for them since October 2018! Unbelievable. So what's the solution?
4 votes -
24.02 still hangs
24.02 still hangs, occurs when you try to print a file or close a file...is there any suggestions that can be made to fix this?
1 vote -
Crashing every 10 minutes or less
Hello,
I am currently doing a piece of art on illustrator and it keeps crashing every 10 minutes or sometimes less. Something that should take me an hour or less is now taking me currently 3 hours and I'm not even half way through because it keeps crashing and it's frustrating that I pay so much for something and I can't even do what I want because it doesn't want to work or allow me to do work. It's even more frustrating having to stop and save every minute or so when this all can be prevented.
I hope there…
2 votes -
Lag and Illustrator "Not Responding" after copy command
The platform is: Illustrator 23.0.6 64-bit, on Win10 Enterprise 1903 latest updates, and with nVidia drivers R430 U5 (431.70).
The bug is that Illustrator freezes for ~5 seconds after/during a simple copy command, and "Not Responding" is displayed on the top title bar. This can be induced by just opening a new file, drawing a rectangle, then trying to copy it (with Ctrl-C or with the menu command).
This is destroying my workflow...
5 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Can't save. Crashes constantly. Lose Transform controls randomly and have to restart.
2020 is awful. When it's not crashing, it's telling me it's crashed. Now it refuses to save my work and copying and pasting it's only picking up half what I copy. Awful, awful. I'm on a 2019 Macbook pro.
2 votes -
Illustrator input and tools unresponsive when switching between apps
Illustrator input and tools unresponsive when switching between apps. If you click on the stroke, you can't type in the input. Type highlight is grey, not blue showing that something is keeping the selection from being active.
2 votes -
Update link
After I updated the 2020 version of the apps, illustrator started to fail. When I modify a photoshop file it takes several minutes to update on illustrator and my computer stops working. It takes like 5 minutes to update the link so i can keep working, before this version the update was automatic.
2 votes -
2 votes
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command + z
illustrator newest version 2020 in use:
it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.lets say
1- line modification towards left
2- line resized
3- point of line modified from point A towards Bwhen pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..
1 vote -
v24 buggy
new version, will hang for no reason....
(when you try to save a pdf for example)
the only saving grace is that it recovers files..adobe whats the fix??2 votes -
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
1 vote -
Animated zoom happened again! please STOP it being default when some update or restart happens.
it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!
1 vote -
version 24
new version crashes, usually went attempting to save or print..
1 vote -
jaggered paths
Illustrator Jaggered - on using the pen tool , texts and on curved paths.
tried toddeleing the GPU and CPU preview , reinstall the updated app , update the drivers , update Windows 10. The issue is still not resolved.
Clearly see the the lines are not smooth in outline mode too.
Unusable file with this bug.1 vote
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