Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
942 results found
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Grid View fails to render grid lines at various zoom levels.
I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).
Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
Gridline every: 72px
Divisions: 18
Grids In Back: Checked
Show Pixel Grid (Above 600% Zoom): CheckedAs you can see in the attached screen shot (800% Zoom) that is not a grid.
4 votes -
Export for Screens: no math in fields
Math operation in Export for Screens dialogue’s fields is not supported.
13 votes -
Illustrator 2021
The bug is ILLUSTRATOR 2021 itself.
- tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.2 votes -
Illustrator chokes when interacting with the UI
Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
The video I´m uploading as a reference doesn´t have any drop-frames.My system:
Windows 10 (10.0.19043 Build 19043)
CPU: Intel I9 9900K
GPU: Nvidia GeForce RTX 2080
RAM: 64 GB DDR4
System Drive: Samsung NvME SSD 970PRO 512GB1 vote -
Create New Sublayer button
I have a group that I want to make a sublayer instead.
I click it in the Layers panel and try to click Create New Sublayer button.
It’s grayed out.OK, think I, I must target it then, right? I do it.
The button is still grayed out.I select other objects, in Layers or on canvas.
Still grayed out.Then I click a layer name.
Surprise! Now and ONLY now the button is active... what?
What else can I mean when having selected anything else inside of a layer?Fine, I target my group, select a layer without targeting…
15 votes -
Ok/Cancel positions reversed on Mac/Windows versions
Is there a reason why the ok and cancel buttons are flipped when you switch from Mac to PC? I use both platforms every day and it's really disorienting. Can this be made consistent across both platforms, or is this an Apple/Microsoft issue?
1 vote -
Portrait Mode
Older versions of Illustrator support Portrait Mode - it seems like CC does not. This is very useful if your main computer is a Microsoft Surface docked in portrait mode or have a secondary monitor in portrait mode, or if using a Surface will on the go you prefer to work in portrait mode. It seems like it would be simple to change as when the Illustrator window is not active it reverts to portrait mode anyway, also my old version (CS4) works just fine in this mode so it has been done before. I've attached a video showing how…
2 votes -
Screen bug
Hi there!
I recently bought a monitor Dell 27" P2719H and the status bar doesn't appear in the right place as you can see in the attached picture, but on the Dell G3 notebook screen, the status bar works properly.Operating system - Win 10 Pro 64 bits
Illustrator Version - 25.4.1 64 bits
Monitor - Dell 27" P2719H
Notebook - Dell G3 15 3500 (Core i7-10750H, RTX 2060, RAM 16GB, 64 bits)1 vote -
Menus aren't opening, or opening and closing fast. Isn't possible click and anything.
On opening screen, it's not open Preferences menu or choose any options at document presets. The tab open and closes very fast.
It's not access swatches, write the name of the file, access export menus, nothing.This problem started at version 22. Seem corrected, but the issue back after some minutes or hours of use. It's totally random.
See videos below. Since september 2021.
The issue is happening with other people at Adobe Community forum.
1 vote -
Home screen bug
Why my AI show the home screen like this? How to repair it?
2 votes -
Paused tutorial video, can't play again
Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.
1 vote -
Voreinstellung Einheit Allgemein Millimeter wird nicht gespeichert
Beim Schließen von AI sollte die Voreinstellung Einheit-Allgemein-Millimeter sowie alle anderen Voreinstellungen gespeichert werden. Das ist leider nicht der Fall.
Meine Systemangaben:
Windows 10, AI Version 25.2Wenn ich die voreingestellte Allgemeine Einheit von punkt auf Millimeter ändere, dann die geöffnete Datei speichere, AI schließe, wieder öffne und irgendeine Datei öffne, oder auch AI durch den Aufruf einer Datei oder der vorher geöffneten Datei öffne, ist die Allgemeine Einheit wieder auf dem voreingestellten Wert "Punkt".
Ich erwarte mir, daß der Wert dann Millimeter ist, weil ich ja die Voreinstellungen geändert habe.
Freundliche Grüße
Wolfgang Busch, Mayer & Co GmbH, Salzburg,…1 vote -
Error opening Edit menu
Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.
2 votes -
New Document Window issues
Illustrator 25.2.3 64bit
Windows 10Newest version of illustrator, on the New Document window, you can no long select and highlight any of the form fields with a mouse click and drag.
Also for a long time i have been frustrated with the tabbing order of width > Units > height. when it really needs to be width > height > units
People rarely change their units, and it's just an annoying extra tab when you have to do this 100 times a day.
Thank you
4 votes -
Dark Mode on macOS makes text in input fields white and invisible
In macOS dark mode, the parameters is all white when you choose them.
4 votes -
Bug: MacOS window dots are not showing up in the upper left corner
The red, yellow, green window dots are not showing up in the upper left hand corner of the homescreen and are instead stuck between learn and files on the left hand nav.
1 vote -
Object redraw issues
Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.
2 votes -
New Document Window - Buttons Cropped (Mac OS)
On Mac OX 11.6 (27" screen, 4K) the buttons inside the 'New Document' window are partially cropped out of sight.
1 vote -
Object\Filters menu item lacks hotkey
When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).
6 votes -
Recolor tool
The Recolor Tool Appears to be cut off and can't move up. Can someone help with this issue?
1 vote
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