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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Scale Tool windows defaults to random percents when real-time drawings is enabled.

    To recreate is problem: First enable Real-time drawing. Then draw a box. With the Scale Tool window open, uniform scale the box 400%. Duplicate that box by holding down OPTION key while click and dragging the box. Click on the second box and open the Scale Tool window: when I do this I no longer see 400% in the scale percentage, instead I find completely random numbers and sometimes it selects non-uniform. This gets annoying after a while.

    4 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Properties-Panel broken since last update

    since the last update the properties-panel is broken. Even if there is enough room for all informations in the panel, it shows up cropped, with a scrollbar on the side. I have to drag the panel out of it’s window and then back again to fix this, every time I start Illustrator.

    4 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Icon enlarge for no reason

    This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!

    4 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Alt + Scroll wheel doesn't zoom

    Just updated to 23.05 (64 bit windows 10) and the alt+mouse wheel no longer zooms. It just scrolls left and right same as CTRL+mouse wheel. If I use ALT+Shift+Mouse wheel it does scroll.

    21 votes
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    25 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. flickering cursor bug

    So when I open Photoshop in the background, which is the case all day long, the cursor in Illustrator starts flickering. This makes working with Illustrator a lot more tiring, because you automatically concentrate more on which cursor transformer is active.
    I work on a MacPro 2019 and OS X 10.15.6 Catalina. VegaPro II Duo as a MPX module. 48 GB Ram and 1TB SSD.
    How can I get rid of this problem, except that while using Illustrator I always have to close Photoshop completely. It is difficult to implement from workflow to close Photoshop completely all the time.

    Youtube: …

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. new window can not show the item

    When I click file -> New, the interface show like this, no information about paper options. Please, how to fix it?

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unit display bug

    Units refuse to display correctly.

    Every time I open my document it defaults to millimetres and I work in pixels.

    To remedy this I have to go into preferences, change to another unit type, quit prefs, relaunch prefs, choose pixels (my preference), close prefs. This is the only way I can get my preferred units to display as chosen and it's painful.

    I notice below that this issue has persisted through versions with apparent fixes posted by Adobe staff.

    It isn't fixed.

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Text Cursor in Medium Light mode

    The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. No x- and y-values for rectangles in the top menu bar

    The last Update 24.2 installed. When drawing a rectangle there are no more x- and y-values shown in the top menu bar!!! So they can’t be edited. Only the width and height is shown. How miserable.

    1 vote
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ui disappeared after update

    After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Navigator does not change view

    In V24.02(win10, 64bit) the Navigator panel does not change the View. Wherever you click in the Navigator, the view is just moving in diagonal direction slowly.

    3 votes
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  12. Illustrator crashes when switching views in the Asset Export panel

    Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
    If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

    Some system info:
    Adobe Illustrator 24.2
    OS: Windows
    Version: 10.0
    System Architecture:…

    1 vote
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  13. ガイドラインの不具合

    24.2にバージョンアップしてから、作成したガイドラインを選択ツールで動かす時に、リアルタイムで表示されなくなった。
    非常に困るので早急にバグフィックスを希望します。

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Custom workspace and saved setting disappeared, ability to save and upload old workspace from file

    Custom workspace and saved setting disappeared after 24.2 update. Create ability to create custom workspace, save it as a file and being able to upload again after workspace settings have been reset in an Illustrator update.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Rename layer problem in 24.2; cursor disappears

    Mojave 10.14.6, Illustrator 24.2
    Attempting to rename a layer in the Layers panel
    Prior behavior: that the cursor would appear, could then be moved via the arrow keys
    Actual behavior: cursor completely disappears

    1 vote
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. "New..." Window won't pop up after recent update

    When you click 'new...' to start a new file... nothing happens. The window should pop up.

    2 votes
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  17. Hand Tool crashing a lot

    After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.

    Operating System - Mac Os Mojave 10.14.06
    Illustrator version - 24.2 - Updated today
    Expected Result - Hand tool function to work using the shortcut
    Actual Result - Hand tool function does not work using the shortcut

    3 votes
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  18. UI input boxes show text with low baseline shift

    Operating System: MacOS Catalina 10.15.6
    Illustrator version: 2020 v24.3

    Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
    This also occurs in InDesign but not in Photoshop (all apps are up-to-date).

    1 vote
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  19. UI input boxes show text with low baseline shift

    Operating System: MacOS Catalina 10.15.6
    Illustrator version: 2020 v24.3

    Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
    This also occurs in InDesign but not in Photoshop (all apps are up-to-date).

    1 vote
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  20. 1 vote
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