Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
943 results found
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Mouse scroll doesn't work in Window menu
Not only Window menu, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
So
1. Please allow mouse wheel to scroll it.
2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.14 votes -
Ui disappeared after update
After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)
3 votes -
A4 template out of size from home screen's quick new file
When I click on new A4 file button from the quick actions in the home screen of illustrator, it leads to a new file with a totally out of size template (see screenshots) : 74,083 x 104,775mm instead of 210 x 297mm
I'm on windows 10, illustrator v25.1 (french version)
1 vote -
Bugs avec Windows 10 Pro
De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.1 vote -
Recolor artwork screen size
I can't access the Advanced options as the screen does not fit the max window size
1 vote -
Navigator does not change view
In V24.02(win10, 64bit) the Navigator panel does not change the View. Wherever you click in the Navigator, the view is just moving in diagonal direction slowly.
5 votes -
Illustrator Save as dialog box forgets custom size and position, other things
[macOS Big Sur 11.1, Illustrator 25.1]
In all previous versions of Illustrator, once you manually re-size and re-position the Save as dialog box, it stays that way -- at least until Illustrator quits. Its default size now it is tiny and unmanageable, and I have to re-size it every single time I save a file. Furthermore, it always defaults to the local user Documents folder, instead of the document's original folder. Finally, the entire file name AND EXTENSION are highlighted, when it always used to be just the file name. Change that all back, please.
1 vote -
spell check locks AI without file already open to spell check
I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.
1 vote -
Notification Messages are gibberish
Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot
Using macOS Catalina 10.15.7
and Illustrator CC 252 votes -
My work space including the toolbars doesnt load
when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution
I have attached a exact screenshot of how my interface looks after every launch
2 votes -
Window auto scrolling
When opening Illustrator the file auto moves to the right at a slow pace. When hitting Shift it jumps - it only stay still if the mouse is off the application. The art won't stay steady on screen.
4 votes -
Can't select text. I have to drag over it but then I can't move the text box.
When I open a file, I can select a text box one time. Then I have to drag over the text to select it. I can't move the text at all with the selection tool. I have to use my arrow keys.
I've been using Illustrator professionally for 17 years. It gets slower with every update. I don't understand the need for changes when they make it harder to use.
windows 10 64bit, illustrator 24.3
1 vote -
Scale Tool windows defaults to random percents when real-time drawings is enabled.
To recreate is problem: First enable Real-time drawing. Then draw a box. With the Scale Tool window open, uniform scale the box 400%. Duplicate that box by holding down OPTION key while click and dragging the box. Click on the second box and open the Scale Tool window: when I do this I no longer see 400% in the scale percentage, instead I find completely random numbers and sometimes it selects non-uniform. This gets annoying after a while.
5 votesI am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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1 vote
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Pipette
Pipette is missing since last update.
1 vote -
Toolbar not opening up tool menues / other tools on hover or clicking of triangle
Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1
My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.
I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…
1 vote -
Cursor in palettes doesn't highlight the content
OS X 10.15.6, Illustrator 24.2.3
• If you are in a field in the transform palette (e.g. the x-field where you can define the x-position of an object) and then use the tab key to hop to the next field [y-value] then usually the content of that field is highlighted so that you can simply override the existing value. Now the cursor jumps to the end of the field value and instead of overriting it adds the new value that you type. Very annoying as every other field is not doing that.
OS X 10.15.6, Illustrator 24.2.3
2 votes -
Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich
Betriebssystem: Windows 10 Home, 64 bit
Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.
1 vote -
Windows Shortcut for Replacing Images No Longer Works Properly
Previously in the Windows desktop version, the shortcut Alt + F, L, C would replace the content of a placed image. Alt + F, L still works to bring up the Place navigation pane, but then the C is underlined for both "Open Cloud Document" and "Replace"; since cloud comes first, there is no way to use a shortcut to replace an image from your desktop. Please change one of the options so I can use a shortcut to perform this task again—I sometimes need it a hundred times a day.
1 vote -
1 vote
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