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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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943 results found

  1. Border not shown while moving object (v 25.x)

    Yes, as the title says, border not shown anymore while moving objects. This happens since we updated to v 25.x (current version: 25.2.1).

    If this should be a feature, this is just bad. Please give us at least an option to activate/deactivate this behavior. If you have to move objects over a background with the same color, you just can see nothing!

    We go back to version 24.x now, because its not possible to work properly with 25.x. Hope you will change this soon. Thank you.

    0 votes

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  2. Illustrator ignores the names of directory aliases in the Library button of the Graphic Styles palette.

    Man this is a super fiddly bug and it is gonna slide right down the bottom of the priority pile given that most of your resources are currently tied up in "rewrite this whole codebase from scratch for iOS" but hey. It's a tiny little one and maybe it's an easy one to slip into someone's queue for when they need a break from that.

    Anyway. So I'm on OSX, and I still prefer to manage my style/brush/symbol/etc libraries by using the computer's filesystem instead of trying to figure out the Libraries palette.

    And I just discovered that if you…

    1 vote

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  3. Changing size when creating a new doc

    There is a small bug that has been introduced into Adobe illustrator a few versions ago that hasn't been corrected. I simply want to make you aware of it so that the development team can take a look. When creating a new file and entering in the dimensions, the dimension values can't be 'selected and deleted'. They don't highlight so you can't select and delete them like you can any other value box in illustrator. You have to click into them, then hit the backspace. It's minor but annoying that they don't work the same way as everything else.

    1 vote

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  4. Tool palettes on 2nd screen don't always act on the current file

    I keep my main screen clear by putting option palettes on my second screen, which mostly works perfectly. However, if I have another document open on that second screen, some commands get applied that second-screen document instead of the one I'm currently working on the main screen.

    To recreate this: On a 2-screen setup open a document on each screen, working in a document on screen 1 while the Layers Palette is on screen 2 out of the way.

    Click the eye symbol to hide a layer and it affects the live document on screen 1, as you'd expect.

    Option…

    1 vote

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  5. Illustrator gets hung up when attempting to search in the help box

    Bug Fix - Clicked in help box and as soon as I started to type something I got the rotating color circle of death. I was lucky enough to escape out of it this time.

    1 vote

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  6. separation preview

    You have to turn off each color individually in separation preview .
    With Photoshop you only need to click on a color. Hold down the mouse button and then pull it up or down to switch more colors on or off. So if you want to switch 10 colors off and on again, for example, you have to click the mouse a total of 20 times.
    With Photoshop you only need two clicks for this process.
    Why isn't this done at Illustrator?

    1 vote

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  7. Find Font dialog

    I'm testing the Illustrator Beta version 25.3.192@232370 running on Big Sur 11.2. There seem to be quite a few display issues. Measurement labels are covered in a gray box so can't be seen and the Find Font dialog box is corrupted so can not be used.

    1 vote

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  8. Create New Sublayer button

    I have a group that I want to make a sublayer instead.

    I click it in the Layers panel and try to click Create New Sublayer button.
    It’s grayed out.

    OK, think I, I must target it then, right? I do it.
    The button is still grayed out.

    I select other objects, in Layers or on canvas.
    Still grayed out.

    Then I click a layer name.
    Surprise! Now and ONLY now the button is active... what?
    What else can I mean when having selected anything else inside of a layer?

    Fine, I target my group, select a layer without targeting…

    15 votes

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  9. typeface combo box doesn't work in Glyphs palette

    Cannot open list of typefaces.
    Clicking on downarrow next to field results in highliting whole field, next click switches highliting off.
    Starting to type in field (to provide typeface name) just emptying the field and nothing more.
    next field - typeface style (bold, italic etc.) works fine.
    Windows 10 20H2, Illustrator 25.2.1

    1 vote

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  10. Bug na função criar

    Quando tento criar um novo arquivo, o Illustrator não disponibiliza a opção para escolher o tamanho do arquivo que quero criar.

    1 vote

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  11. Frame edges disappear when you click and drag

    Objects and guides frame edges disappear when you click and drag an object on your composition. This makes lining things up impossible because the disappear when you click them

    2 votes

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  12. The selection list of Zoom levels has commas instead of decimals

    At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.

    2 votes

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  13. Disalligned Cursor

    Illustrator Version 25.2.1
    Mac Book Air M1 and iMac Retina 2019 macOS with Big Sur 11.2.3

    The cursor is misaligned from its coordinates.

    File created whit Apple Silicon Mac

    1 vote

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  14. Bug: In-app "Learn" window is just a peach colored rectangle

    Computer:

    MacBook Pro (Retina, 15-inch, Mid 2014)
    2.8 GHz Quad-Core Intel Core i7
    16 GB 1600 MHz DDR3
    NVIDIA GeForce GT 750M 2 GB

    OS:

    Mac Big Sur 11.2.3

    AI version:

    v.25.2.1

    Steps:

    I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.

    Expected result:

    The Learn window would open up displaying various clickable tutorials.

    Actual result:

    The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over…

    3 votes

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  15. If an AI doc is opened, every other AI document pops up

    Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.

    1 vote

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  16. Previews no longer available

    Since upgrading to Catalina I no longer have previews of documents. They are now all empty boxes. Any idea how to bring them back?

    1 vote

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  17. Stop "Get started with fun and interactive tutorials" permanently

    Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.

    There's two options on it:
    - "Remind Later", which temporarily hides the tooltip
    - "OK", which opens a tutorial panel and temporarily hides the tooltip

    There needs to be an option for "Never show this stupid thing again"

    5 votes

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  18. tutorial

    My goodness please get rid of the tutorial window that automatically pops up every time I use illustrator. It obscures the window, it keeps coming back, and half the text is missing so I can't see the options. It is glitched.

    It is under a lightbulb icon. Please make it so that it never shows up again or make a way to remove it.

    3 votes

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  19. presentation mode - HDR Bug

    Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.

    1 vote

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  20. Library Panel Thumbnails Too Dark

    I have always used the darkest setting of the Brightness UI preference. All the items in my library were easily viewable and readable as each thumbnail had a white background. Now they are all dark and the text is unreadable and my logos are harder to tell apart. The panel can be dark but I need the background of the library asset itself to be white.
    Version: 25.02
    Windows Version 10.0.18363 Build 18363

    1 vote

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