Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
942 results found
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Clicking an object force drags it wherever my mouse goes
Anytime I click on an object in Illustrator 25.2 it "sticks" to my cursor. If i'm using my mouse (a Logitech MX Master), it sticks for about 1 second, and drops the object wherever my cursor is positioned. If I use my Macbook's trackpad, it stays stuck until I click again.
This has made Illustrator completely unusable in every way, and I rely on it for my career. I have no idea what to do, please help me!
1 vote -
What's new notification
Can i please have an option to make it go away
2 votes -
Workspaces destroyed when unplugging laptop from second monitor.
MacBook Pro (16-inch, 2019)
2.4 GHz 8-Core Intel Core i9
16 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MBI work with two monitors. One is the desktop and the other is all of my open panels. When I unplug the second monitor from my MacBook Pro (or if it goes to sleep) it jams all of the open panels onto the one display and then SAVES the corrupted workspace. I’ve got over 20 corrupted workspaces at this point.
When I plug the second monitor back in, it doesn't fix itself, it's…
2 votes -
Eye dropper is missing
The eye dropper is missing since version 25.0.1
I am currently on version 25.2. Please advise.2 votes -
[M1 Mac Mini] Area outside artboard flickers when mouse is moving
This is a weird one, because everything works just fine when you first launch the software. However once your computer goes to sleep and log back in, the area outside the outboard within your file window flickers as you move your mouse around.
A workaround is to quit Illustrator and start it back up.
I'm running Adobe Illustrator 25.2 on my Mac Mini M1 with 8GB RAM and 512GB SSD.
7 votes -
Round corner not showing, object select not showing multi-select
round corner only shows with regular select tool but not direct select tool
when using direct select tool, would not outline selected object
round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.Why do we need to vote for bugs to be fixed?
shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.5 votesThis happens when edges get hidden.
Enable them back with View > Show Edge (or Cmd/Ctrl + H).
Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.
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adobe color theme
Not showing complete screen. It cuts off at the edges of it. doesn't work effectively.
Windows 10
Adobe Illustrator v 25.21 vote -
Unit increments changing
Sing the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.
2 votes -
Smart Guides snaps to document origin
iMac 5K 2019, OS X 10.16
3.6 GHz 8-Core i9
32 GB DDR4Illustrator 25.1
Moving an item or group while working outside of artboard causes snapping effect where group snaps to bottom left corner of artboard instead of moving smoothly from original position. This occurs when Smart Guides are turned on. Turning off Smart Guides seems to return to expected behaviour.
1 vote -
UI Glitches, but can still edit and save project
Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.
I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.
2 votes -
Learn tab prompt covers necessary tabs
I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.
Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.
There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it…
5 votesThis got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).
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Close, Minimize, and Expand Window Icons Missing
When working on a file, the Close. Minimize, and Expand window icons are not visible and cannot be used. I can only use them once I fully close out from all projects in order to close window. Please see images attached to see issues.
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Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB
2 votes -
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Workspace Panels Disappearing and/or not opening
I have a problem with workspace panels not showing up sometimes, or showing up but won't expand in order to use them after I launch Illustrator. The problem only affects the panels on the right, it never affects the toolbar or control panel.
I have had this problem over many versions of Illustrator, on different operating systems including fresh Adobe and Mac OS installs from scratch (not migrated) However I am currently on Mac OS 10.15.6 using Illustrator 25.1 and now very fed up with the bug.
A brief Google search shows others are having the issue too: https://community.adobe.com/t5/illustrator/workspace-panels-disappearing-and-or-not-opening/td-p/6781529?page=11
When…
1 vote -
bring forward send backward NOT WORKING!!!
THIS IS ONGOING ILLUSTRATOR BUG.
bring forward send backward NOT WORKING
either as a pull down menu function nor as keyboard shortcuts.Illustrator 23.01 cc 2019
Mac desktop
Mojave 10.14.62 votes -
A4 template out of size from home screen's quick new file
When I click on new A4 file button from the quick actions in the home screen of illustrator, it leads to a new file with a totally out of size template (see screenshots) : 74,083 x 104,775mm instead of 210 x 297mm
I'm on windows 10, illustrator v25.1 (french version)
1 vote -
保存したワークスペースが再現されない
Windows10 pro
illustrator v25.1ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
1列のまま復元されるよう、修正してほしいです。2 votes -
Bugs avec Windows 10 Pro
De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.1 vote -
Decimals are divided by point instead of comma
After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.
Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.
2 votes -
Recolor artwork screen size
I can't access the Advanced options as the screen does not fit the max window size
1 vote -
Illustrator Save as dialog box forgets custom size and position, other things
[macOS Big Sur 11.1, Illustrator 25.1]
In all previous versions of Illustrator, once you manually re-size and re-position the Save as dialog box, it stays that way -- at least until Illustrator quits. Its default size now it is tiny and unmanageable, and I have to re-size it every single time I save a file. Furthermore, it always defaults to the local user Documents folder, instead of the document's original folder. Finally, the entire file name AND EXTENSION are highlighted, when it always used to be just the file name. Change that all back, please.
1 vote
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