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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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942 results found

  1. Selection of many objects across layers causes Illustrator to stop responding.

    Running Windows 10 Pro and Illustrator v 25.1.
    Opened existing illustrator file
    Unlocked a layer of my design
    Attempted to select all items within that layer.
    Expected: Items are selected and can be manipulated
    Actual: Illustrator stopped responding.

    I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.

    I cannot provide my file, but I will provide further details:

    The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue…

    2 votes

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  2. Entire GUI Break at random intervals

    1.)
    Adobe Illustrator Version: 25.1
    OS: 64x Windows 10 Home 1909
    CPU: I7 7700
    GPU: Nvidia GTX 1070 8gb
    RAM: 2133MHz 48gb

    While using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.

    The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from…

    2 votes

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  3. No tools on illustrator 2021

    Im on the last version of illustrator (on the date of 2021-01-20 at 9:47 am EST) and when i launch illustrator and create a project, there is no tools at all, when i change a settings in the window tab, nothing change

    1 vote

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  4. Type on a Path Options window Alt+P Preview hotkey

    Alt+P doesn’t toggle Preview checkmark in Type o n a Path Options dialogue window

    12 votes

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  5. Can't select text. I have to drag over it but then I can't move the text box.

    When I open a file, I can select a text box one time. Then I have to drag over the text to select it. I can't move the text at all with the selection tool. I have to use my arrow keys.

    I've been using Illustrator professionally for 17 years. It gets slower with every update. I don't understand the need for changes when they make it harder to use.

    windows 10 64bit, illustrator 24.3

    1 vote

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  6. 1 vote

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  7. quick keys did not import to Beta

    When opening Beta my preferences had to be exported from regular Illustrator and imported to Beta. No big deal there... workspaces imported but quick keys did not.

    2 votes

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  8. 2 votes

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  9. Pipette

    Pipette is missing since last update.

    1 vote

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  10. missing Character panel in the properties panel

    When I select some text, 'character' panel is gone (illustrator 2020 for mac). But when I click 'edit clipping path', I am not able to select certain text for editing. Could you please help solve this issue. Thanks in advance!

    2 votes

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  11. Open file window too small - Need to resize it everytime

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to

    MacOS BIG SUR cc2020 and 2021. -

    5 votes

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  12. Toolbar not opening up tool menues / other tools on hover or clicking of triangle

    Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1

    My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.

    I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…

    1 vote

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  13. Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich

    Betriebssystem: Windows 10 Home, 64 bit

    Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.

    1 vote

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  14. Windows Shortcut for Replacing Images No Longer Works Properly

    Previously in the Windows desktop version, the shortcut Alt + F, L, C would replace the content of a placed image. Alt + F, L still works to bring up the Place navigation pane, but then the C is underlined for both "Open Cloud Document" and "Replace"; since cloud comes first, there is no way to use a shortcut to replace an image from your desktop. Please change one of the options so I can use a shortcut to perform this task again—I sometimes need it a hundred times a day.

    1 vote

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  15. 1 vote

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  16. 2 votes

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  17. Illustrator ne tient pas compte du réglage d'unité dans les préférénces

    Illustrator ne tient pas compte des unités spécifiées dans les réglages des préférences. Par exemple : lorsque dans les préférences, l'unité est réglée sur Pixel pour Général, Contour et Type ; dans la fenêtre Propriétés l'unité est en mm. Ceci même après relance du programme et réinitialisation des préférences

    1 vote

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  18. App Window size enlarges to fill all available Monitor space

    Have the window fill 60% of monitor space instead of 100%, so user can select the window size according to needs.

    1 vote

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  19. UI scales are off even after adjustment - icons, ruler, menu

    The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.

    This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.

    This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.

    Any insight would be appreciated and questions welcomed. Attached is illustrator at…

    3 votes

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  20. Disappearing Blinking Cursor

    This was previously listed as COMPLETED for "Dialog box text selection missing blinking cursor", but the fact is that this issue is STILL occurring.

    Can you all please fix this blinking cursor issue? This has been happening for a while now and it still hasn't been fixed. Some people have suggested that resetting the preferences fixes this issue, but resetting the preferences does NOT fix the issue.

    It seems to occur when you change the "User Interface" color to either the lightest grey or the 2nd to lightest grey (see attached file).

    When you change your User Interface to one…

    1 vote

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